Overall experience is rather average. Checked in at 3pm and managed to get the 2 rooms i booked. However, when went to the rooms, one of the room has not been cleaned up yet. Contacted housekeeping via phone, chat and even went personally back to the reception to tell them the situation. Took 2 hours before we finally get a clean room
Luckily I had 2 rooms, so my family can still stay in 1 onf the room while waiting. The hairdryer is not even working and calling operator is useless as no one pick up. Not much of other activities to do, perhaps kids may enjoy it more. Restaurants food are generally okok only and kinda expected that it is pricey. Don't think will go again
The check in and out process is pretty fast since I have reserved online. The staff are friendly.
The front desk assisted me to change and upgrade the room for me after I checked the room.
Comfortable bed and overall it's good.
Downside is their lifts take quite awhile and it would be fantastic if they decided to improve the quality of their restaurant.
I would like to inform you that the air conditioning at the lift area is operating very slowly, and there is no air conditioning inside the lift.
This situation has caused discomfort, especially during peak hours. I kindly request that the management take the necessary action to resolve this issue as soon as possible.
Requests of masjid view. But need to request again upon check in. Luckily I got it. Book for my Singapore Family stay. Good experience for them. And walking distance to mall just need to cross the road. Overall happy.
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
GGuest User2025.12.21
Despite a late check-in, I received a very warm and professional welcome from the front desk, which immediately made me feel at ease. The room was extremely clean, quiet, and comfortable—perfect for resting before a flight. The shower had strong, consistent water pressure, which was a big plus.
I had an early check-out to catch my flight, and the free shuttle service to the terminal was very well organized. Although there was a short queue, it moved very quickly. The driver was friendly, helpful, and courteous, making the transfer smooth and stress-free.
Overall, a great stay. I will definitely choose Sama-Sama Hotel KLIA again for my future flights.
Hotel near Klia/Sepang,Sepang100% of visitors choose this area
GGuest User2025.12.07
Third time staying here as driving to klia to pick up our daughter on a late night arrival.
The location is a ten minute drive from the airport or a guest could book the shuttle service which runs hourly in the morning but two hourly in the afternoon and evening.
Free car park but although we had registered our car plate number this time as not known to the exit gate person who had to write down our room number and name before letting us drive out.
A buggy service led us to our room where we could park nearby.
Lobby had vending machines for drinks and cup noodles and snacks and notice boards with the current departures and arrivals times and info about delays
at klia and klia2.
The room was comfortable but a few improvements like giving a room access card per guest instead of one card per room only and having hand towels in addition to bath towels would be helpful.
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Had a wonderful stay at Espira Kinrara! The breakfast was really good with a nice variety of food and friendly service. We were lucky to get a room right in front of the kids’ pool, which was perfect for our family — the kids had a great time!
The environment was clean, peaceful, and family-friendly. Overall, a very pleasant experience and we’d definitely love to come back again!
🌟 A Relaxing Escape with Top-Notch Hospitality
I recently stayed at this wonderful hotel and had an exceptional experience from start to finish. The hospitality stood out immediately—every staff member I met was warm, attentive, and genuinely welcoming, which made the entire stay feel effortless and enjoyable.
One of the biggest highlights was the beautiful view. Whether during sunrise or sunset, the scenery from the hotel was simply breathtaking. Overlooking lush greenery, a spacious pool area, and the city skyline in the distance, it offered a calming atmosphere perfect for unwinding.
The facilities were another strong point.
The swimming pool was stunning—surrounded by tall trees and comfortable seating, it felt like a peaceful retreat both in the day and at dusk.
The gym was well-equipped and clean, making workouts convenient during the stay.
I also appreciated having access to the sauna, which was a great way to relax after exploring the city.
Dining by the pool was such a treat too. Enjoying a delicious burger under the warm sun with the pool just steps away made for a perfect afternoon.
Overall, this hotel provided a delightful blend of comfort, excellent service, and great amenities. I left feeling refreshed and satisfied, and I would gladly return for another stay. Highly recommended for anyone looking for a relaxing getaway with great hospitality and facilities.
spent a nite due to overnight flight transit. arriving late afternoon and need to unload 2 heavy luggage by myself as the security and another staff just stand at the entrance and watch. not a good welcoming first impression. receptionist was good and nice to be given the signature cookies. however noticed that the way it was given to guests not really sincere, is more like a SOP to follow. guests were only being asked if they were allergic to nuts after being given the cookies !
room is nice but shower cubicle design need to look into seriously as water is seeping out easily despite the door being closed properly. got a torn bath towel as well....:(
location is good adjacent to central mall.
breakfast spread is very good with choices of western, malay, chinese and indian fare.
overall is good only softskills needs improvement.
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Ssstan69spent a nite due to overnight flight transit. arriving late afternoon and need to unload 2 heavy luggage by myself as the security and another staff just stand at the entrance and watch. not a good welcoming first impression. receptionist was good and nice to be given the signature cookies. however noticed that the way it was given to guests not really sincere, is more like a SOP to follow. guests were only being asked if they were allergic to nuts after being given the cookies !
room is nice but shower cubicle design need to look into seriously as water is seeping out easily despite the door being closed properly. got a torn bath towel as well....:(
location is good adjacent to central mall.
breakfast spread is very good with choices of western, malay, chinese and indian fare.
overall is good only softskills needs improvement.
JJae TanI booked this hotel for my partner’s graduation at the convention centre. The lobby looks classy and elegant, with large chandeliers and beautiful Christmas decorations. Check-in took about 15 minutes after 3 pm, and we had to stand in a queue—there didn’t seem to be seating available in the lobby, possibly due to its design.
Breakfast can be enjoyed at either the buffet area or Gordon Ramsay Restaurant, which is a nice plus. The hotel is also conveniently connected to Sunway Mall via a walkway, making shopping and dining very accessible.
Our room was clean and tidy, with daily housekeeping available. The walls are a bit thin, so we could occasionally hear people talking, but it wasn’t a major issue.
Overall, it was a pleasant stay, and we would love to come back again.
NNoor Shamsinar Hj IsmailI would like to inform you that the air conditioning at the lift area is operating very slowly, and there is no air conditioning inside the lift.
This situation has caused discomfort, especially during peak hours. I kindly request that the management take the necessary action to resolve this issue as soon as possible.
GGuest UserThe check in and out process is pretty fast since I have reserved online. The staff are friendly.
The front desk assisted me to change and upgrade the room for me after I checked the room.
Comfortable bed and overall it's good.
Downside is their lifts take quite awhile and it would be fantastic if they decided to improve the quality of their restaurant.
YYunaYeapI've been a regular at One World Hotel for many years now. However, this time they have allocated a room that seems to be poorly maintained. The bed was hard, not comfortable to sleep in. The shower was leaking, the shower door unable to close tightly and the sink seems to be clogged. On top of that, they assigned me a room at level 5, facing directly the swimming pool, which causes alot of noise into our room. I'm rather disappointed that the reservation team does not seem to recognise their returning guest. I expected better... perhaps I should stop returning to this hotel...
AAnonymous User🌟 A Relaxing Escape with Top-Notch Hospitality
I recently stayed at this wonderful hotel and had an exceptional experience from start to finish. The hospitality stood out immediately—every staff member I met was warm, attentive, and genuinely welcoming, which made the entire stay feel effortless and enjoyable.
One of the biggest highlights was the beautiful view. Whether during sunrise or sunset, the scenery from the hotel was simply breathtaking. Overlooking lush greenery, a spacious pool area, and the city skyline in the distance, it offered a calming atmosphere perfect for unwinding.
The facilities were another strong point.
The swimming pool was stunning—surrounded by tall trees and comfortable seating, it felt like a peaceful retreat both in the day and at dusk.
The gym was well-equipped and clean, making workouts convenient during the stay.
I also appreciated having access to the sauna, which was a great way to relax after exploring the city.
Dining by the pool was such a treat too. Enjoying a delicious burger under the warm sun with the pool just steps away made for a perfect afternoon.
Overall, this hotel provided a delightful blend of comfort, excellent service, and great amenities. I left feeling refreshed and satisfied, and I would gladly return for another stay. Highly recommended for anyone looking for a relaxing getaway with great hospitality and facilities.
AAnonymous UserOverall, my experience was okay. The place is nice, but we were checked in almost one hour late, which was quite inconvenient. Also, the buggy service takes a long time, so waiting every time can get a bit frustrating.
On the positive side, the breakfast was really good with lots of choices, and the swimming pool was cool and enjoyable. So overall, it was an okay stay some good moments, but with room for improvement
RRoadtripperBNThe hotel is super nice.. the ambience is very pleasant. Beds are very comfy. Breakfast is super good.totally enjoyed our stay. Definitely come back
JJ. OOverall experience is rather average. Checked in at 3pm and managed to get the 2 rooms i booked. However, when went to the rooms, one of the room has not been cleaned up yet. Contacted housekeeping via phone, chat and even went personally back to the reception to tell them the situation. Took 2 hours before we finally get a clean room
Luckily I had 2 rooms, so my family can still stay in 1 onf the room while waiting. The hairdryer is not even working and calling operator is useless as no one pick up. Not much of other activities to do, perhaps kids may enjoy it more. Restaurants food are generally okok only and kinda expected that it is pricey. Don't think will go again
GGuest UserGood service at the front desk however on last night room service was not done, desk claimed I turned on do not disturb button but it was not activated. Room is big and spacious generally clean
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