Hotels With Spa in Selangor, Malaysia

Been here for quite few times. I like this hotel because the location is very strategic. Near to MRT, so you can go to 1 utama by mrt. Also working distance to the curve and ikea. We also love the breakfast here especially the kopi kampung. My daughter enjoy the stay here because of the swimming pool.

Very conveneintly located very close to Terminal 1 (easy, covered 5 mins walk). Nice restaurant, great atmosphere and so quiet for an hotel right at the airport. Ideal stay for a middle of the night, early morning flight.

Predominantly Islamic, the meals were also very traditional. The pool seemed out of service for maintenance. The facilities felt old and the hygiene was just average. There weren't many people around, but it's close to the airport and the environment is decent. Mostly Caucasians, it's a resort hotel.

The bestest hotel i ever stayed really satisfied with the environment very clean and neat and the staff really friendly even i’ve check in around 3am but they were so helpful will choose this hotel again And the room 1201 was the best with city view☕️

The house is very clean, beautiful and the staff so helpful for the check in and check out matters.

Overall the stay was satisfactory. Breakfast spread was good but quality was so so. Service at the coffee house was also quite inconsistent. Getting cold milk for my tea was unbelievably hard. Listening to the guest is important. Concierge were great. Room was dated and the lights flickered (514). Need to be checked.

This is quite a long review, but it comes from a very genuine place. I truly want to compliment this hotel for its excellent service recovery and sincere hospitality. I arrived at the hotel from KLIA1 using the complimentary shuttle bus arranged by the hotel. During check-in, the front desk staff were extremely friendly and explained the hotel facilities very clearly. The first impression was already wonderful. When I entered the room, I was pleasantly surprised. The room was spacious, comfortable, and even equipped with an iron , such a thoughtful detail, especially for frequent travelers like me. After a full day of flying, I was exhausted and hungry, and it was just around dinner time. So I went to the restaurant and ordered dinner along with a drink.However, after waiting for around 40 minutes, my food still had not arrived. I checked with the staff, only to find out that my order had never gone into the system. Honestly, I was upset at that moment. I was tired, hungry, and had already waited for quite a long time. I decided to cancel the order, and the staff were very apologetic. They even waived the charge for my drink. At that point, I simply did not want to wait any longer, so I returned to my room to rest. Then, around 45 minutes later, someone knocked on my door. It was one of the restaurant staff members. I regret not asking for his name. He was a very polite and gentle-looking gentleman, carrying a full dinner set to my room personally. He apologized repeatedly and said this was prepared as compensation for the inconvenience caused. I was honestly shocked and deeply touched. I travel frequently for work and have stayed in many hotels, including international five-star properties, but very few places handle mistakes with this level of sincerity and care. Great service is not about never making mistakes. It is about how a team responds when something goes wrong and whether the guest feels genuinely valued afterward. What touched me the most was knowing that the staff actually asked around to find my room number, just so they could personally deliver the meal to me. That kind of effort and sincerity cannot be taught easily. It made me feel truly cared for. Thank you to the entire team. What I will remember is not the mistake, but the warmth, professionalism, and genuine hospitality you showed afterward.

The hotel is getting old especially the carpets in the room starting to have some smells. The furnitures also look outdated. The lobby and walk way is a bit hot and it’s not preferable especially in such a hot country. Worst part is the air cond in the room is not functioning well. Sometimes it is working fine but sometimes it doesn’t and it happen in the midnight which we felt no air cond at all. Receptionist asked why didn’t inform earlier and I told them it’s not a good idea during midnight when all my kids are sleeping. Good to have daily free chocolate session but many flies were spotted around the food, it happens to the breakfast buffet too. Good to have free shuttle to airport and Mitsui Outlet but the time is pretty limited and we are forced to spend extra money on grab car. One thing to note is that if you want to go some where from the hotel no matter how near it is, the starting rate for grab or taxi will be at least RM30 as the hotel is located in the airport zone. I think the hotel is best for those who need to join the exhibition at its convention centre.

Very clean, double-storey, very cost-effective, decorated in prison style, each room and living room has air conditioning, kitchen facilities are complete, and there is a refrigerator. There is a high-speed rail nearby, and there is a slightly larger shopping mall and many restaurants diagonally opposite (10 minutes walk). The only drawback is that there is no front desk, and you need to go downstairs to communicate with the security guard at the door to communicate with the hotel.