Posted on Sep 10, 2024
Guest User
The hotel rooms are quite big. I suggest not to stay in the rooms on the side of the pool, which is a bit noisy. There are outdoor swimming pools, indoor swimming pools, and hot spring pools. You need to wear a swimming cap in the hot spring pool (please note this). The most convenient thing is that they provide dinner, but there are too many groups. Everything else is good.
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Price per night from:€98
Posted on Jun 14, 2026
Guest UserThe breakfast and dinner were incredibly bad, to the point where I didn't even want to look at them. However, the manager really made up for it! From the moment we checked in with the hot air balloon transfer to Pamukkale and then a taxi to check out, the manager's service was impeccable, even taking us to the roadside for our minibus. The manager's service was truly thoughtful.
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Price per night from:€94
Posted on Nov 16, 2025
Guest User
Would you like my honest opinion?
My first negative impression was upon checking in at the front desk. The manager was very surprised that we had arrived with our pet, a 3 kg Yorkshire Terrier. He spent a long time on the phone and was very unhappy when he was told over the phone that we could check in with our pet. However, both the hotel's website and trip.com state that pets are allowed! I specifically chose this hotel! I don't understand how the receptionist could be unaware of such important information and make guests worry. (After all, if he hadn't allowed us to check in, we would have had to find a new hotel immediately!)
Second, we booked twin rooms—that means there should be a door between the rooms, not two standard rooms next to each other!
Third, I can say about the food—it's available, it's safe, and it's delicious—but that's debatable. For breakfast, you can have an omelet or scrambled eggs prepared by a sous-vide. Fourth, I was surprised by the tea in the lobby, where a sign in three languages stated that tea was paid for, but no one paid for it—what's the point of that sign?!
The beds are quite comfortable, but the mattress is a bit hard for my taste, and the beds are narrow.
We were given attic rooms, and at 173 cm tall, I kept brushing the ceiling when approaching the bed.
I also arrived in a Tesla, which also influenced my choice of hotel. As a result, there was only one very slow charger, and there was a queue for it. I ended up charging at a neighboring hotel, which has four fast chargers and two slow ones. Overall, it's bearable for two days, but for me, five stars is too much for this hotel; four stars is the maximum.
And there's practically no parking at the hotel; all cars park on the street in front of the hotel.
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Price per night from:€79
Posted on Aug 12, 2025
Guest UserThis hotel is perfectly fine. It's very close to the bus station and there's an affordable Turkish restaurant right next door. You can even pay by card there if you 'pretend' you don't have cash (the picture is of this restaurant).
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Price per night from:€36
Posted on Jul 27, 2026|Standard Double Room
Guest UserThis is our second time staying at this hotel; we were here last in 2018. The hotel didn't disappoint. We booked two standard rooms and requested adjacent, non-smoking rooms in the comments. We received incredibly smoky rooms, but at least they were next to each other.
We went back to the reception and asked for a change. The hotel offered us an apology in the form of a complimentary upgrade: two suite rooms, also adjacent. The rooms were wonderful! Clean, smoke-free, and next to each other. The linens and towels were in perfect condition. We also found a fruit platter waiting for us as a welcome gesture.
The hotel has its own hot spring, two pools with water from this spring at different temperatures, and a regular pool. For some reason, the regular pool closes at 8 PM, while the hot spring and its associated pools are open until 11 PM. The hammam was cold, and treatments there were more expensive than at the all-inclusive hotel we'd just come from on the coast (Kusadasi). The staff would close the hammam door and tell us everything was fine, to relax. Uh, relaxing in a cold hammam isn't exactly appealing! You have to wait at least half an hour for it to heat up. But if you leave, they turn it off. So, you can't just walk into a warm hammam; you have to sit in a cold one and wait for it to heat up. As soon as the spa staff realize you won't be booking any treatments, they completely ignore all your requests. Last time we stayed here, everything was in working order, and the staff were friendly. In the spa center, you can get a free pool towel and refill your water bottle from the cooler for free.
The breakfasts and dinners are magnificent! EVERYTHING is delicious! Varied, and they even have cherries. The food is even better than at the all-inclusive hotel we came from. The only downside is that drinks at dinner are chargeable. Only a bottle of water is free.
The hotel is located a 20-minute drive from Pamukkale. I recommend staying here for an overnight stop. It's all positives: cheaper, fewer people, delicious food, clean, beautiful, and its own hot spring (you need a swimming cap to enter). If only they could get the spa staff to do their job properly, this hotel would be absolutely perfect!
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Price per night from:€119
Posted on Aug 1, 2025
Guest User
Daha önce geldiğimizde daha iyi gelmişti bize denizli sıcağında koridorlarda klima ve havalandırma yok sadece lobi ve odalarda var asansöre binip aşağı inene kadar havale geçirecektik..Ayrıca nevresimleride naylonluydu yaktı resmen uyuyamadık…
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Price per night from:€103
Posted on Dec 12, 2025
Donovan_l
didn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
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Price per night from:€85
Posted on Jan 27, 2025
Bekir Urağan İneliWe thank the staff for their interest. The facility has been revised, especially the pools are clean and the thermal facilities are quite nice... The rooms are also clean and useful... The food is diverse and has many options... Half board + tea time was also good... My one criticism would be if drinking water was provided free of charge at other times. 500 cc water per person in the mini bar is insufficient... In general, a nice 5* hotel where you can stay with your family...
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Price per night from:€93
Posted on Oct 1, 2024|Standard Double Or Twin Room
Guest UserWhat was good about this hotel was that it had an open-air bath, indoor bath, sauna, and pool.
And everything was kept clean.
The dinner buffet had a wide variety of options, so it could be enjoyed by a variety of foreigners.
However, I would be happy if they could improve the quality a little more.
All drinks except for cups of water are charged for, and I would like them to at least provide chai for free.
The staff other than those at the pool bar were not very friendly and seemed poorly trained.
The bed sheets in the room were wrinkled, which was uncomfortable.
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Price per night from:€87
Posted on May 5, 2025
Guest User
The best hotel in Pamukkale, clean and tidy, with a beautiful garden environment, and you can also go horse riding. The owner is a warm-hearted and meticulous gentleman. If I go to Pamukkale again next time, I will definitely stay here again.
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Price per night from:€67