This was our second stay at this property, this time with another couple (who also loved it here) to celebrate my birthday. As always, the room was super clean, bright and comfy. Love the fact that it has a full kitchen so we can cook/warm-up/store food if we don't feel like going out. The bed has thick comforters and four pillows to snuggle into. There is plenty of hot water, a cute little balcony for sipping morning coffee and a mini-split AC (at least in our room - I believe some rooms don't have it, so be sure to check). The location is perfect, within walking distance of great restaurants, bars, shops, la Reforma, etc. And it's surprisingly quiet given its location. I prefer this property to other places I have stayed at in CDMX over the years in part due to it being a more business traveler/long-stay oriented property. This means that the guests are usually well-mannered and quiet, and any type of obnoxious behavior (screaming kids, loud parties, drunken guests) is not tolerated. There is also no restaurant, thus cutting down on the noise level even more. Wonderful. But what really makes this hotel stand out is the personalized service by the concierge (and one-man welcoming committee) Javier. He is a real gem and goes out of his way to ensure your stay is perfect. He and the staff even gifted me a bottle of wine for my birthday! Such a lovely detail. He will immediately take care of any issues (minor as they typically are at this hotel) like getting a dish sponge, more soap or a TV cable (did someone steal it???) brought up to the room. And he will be more than happy to make any arrangements you might need, always with a smile on his face (well, smiling eyes, in any case, on account of the mask!). Thanks again to everyone at MX Grand Suites for our highly enjoyable stay. We will be back.
112 Reviews