Posted on Aug 19, 2026|Accessible Twin Room
Guest UserI first booked an apartment on ***********, but when I checked in, I found it was completely uncleaned and uninhabitable. I couldn't reach the host, and customer service couldn't resolve the issue, so I quickly booked a hotel on Trip.com instead.
Upon checking into this hotel, I noticed the bathroom sink was very dirty. I reported it to the front desk, and they said there were no other rooms available, so the staff member brought a towel and wiped the sink clean. However, I later discovered the sink was clogged and wouldn't drain, making it unusable.
Trip.com's customer service is much better than Booking.com's; at least they are reachable and actively try to help resolve problems.
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Price per night from:NZD 186
Posted on Sep 29, 2026|Standard Room with Double Bed
Guest UserThe hotel is about a 10-minute walk from Oldfield Park station, which is quite close. The front desk staff were very friendly and the room was clean and hygienic. It takes about 20 to 30 minutes to walk to the main attractions. Overall, a great experience! 👍
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Price per night from:NZD 116
Posted on Sep 4, 2026|Boutique Standard Room
Guest UserHaving booked the Hotel with accompanying request for a room suitable for a wheelchair and accessibility bathroom, we arrived to find none of these requests had been addressed. Initially we were put in a room on the 3rd floor and albeit a lift was operating, in the event of a fire I would have to negotiate several flights of stairs. The room was too small to accommodate a wheelchair and the bathroom unsuitable. We were then moved to a groundfloor room which was better but not ideal. We were told the disability room had been occupied that afternoon but given there were no other wheelchair users must have been for more able bodied people than myself. On our 3rd day we were able to move to this room (4) for our remaining 4 nights. It was in the other building of the hotel and steps needed to be negotiated. There were mobile ramps available but this was very awkward and time consuming as you had to ask a member of staff to set them up.
There were some other smaller issues that need to be addressed regarding some waiters.
Both my Husband and I believe that it would be a good training exercise for staff to spend a day in a wheelchair and realise what difficulties there are and what could be improved.
In addition parking was an issue yet there is a hote car park behind the main building yet on the first night we were directed to park elsewhere. Again not helpful if you need the car and your space could not be guaranteed if you did get a hotel parking space. All these things could easily be improved without great cost.
On the good side, the rooms were clean, beds comfortable and the staff very friendly and helpful when they realised my difficulties.
It seems that if you do have mobility problems then you need to book and deal with the Hotel direct and not with a booking agency as once they have your booking, they fail to ensure it will be suitable despite any requests made at time of booking. This needs to be addressed by these booking agencies as it occurred several times during our 7 week visit touring the UK. Our best experiences were The Bruntssfield Hotel in Edinburgh and The White Hart Hotel in Lincoln.
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Price per night from:NZD 141
Posted on Sep 23, 2024|Triple Room
Guest UserThe room is in need of general updating, the window needs a good scrub, and the squeaky floorboards...However, the room layout is perfect for three proper single beds as we had wished for, and it is clean and well equipped. Tim at the Reception Desk is the perfect reason to stay at Royal Hotel! Of course the lady who cleaned the rooms is exceptionally responsive and caring. Makes the wet 2-day Bath experience so 'sunny' to us! Thank you Royal Hotel!
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Price per night from:NZD 199
Posted on Sep 14, 2026|Classic Double Room
AnonAnonQuite an old hotel, which has managed to preserve it's historical rooms beautifully. I do warn that the rooms can become quite chilly at night especilaly when the heating isn't turned on in september. And the windows could barely open so you constantly have to keep them open. But otherwise it's still a very beautiful old hsitorical hotel that I could appreciate. I do admit the price was quite high, for the small room I got, especially considering it was usually supposed to be shared between two people. Not great value for money, but definetly can appreciate its history and beauty.
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Price per night from:NZD 134
Posted on Jul 1, 2026
CarrieC422Enjoyed the stay. I came here with two friends and I stayed in a room by myself. Spacious and clean room even tho some touch up in the bathroom would be nice.
Very friendly staff from the moment we checked in till we checked out. Lovely spa facilities. Beautiful hotel. Safe area as we walked to the city centre and back at different times. Quiet but safe.
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Price per night from:NZD 307
Posted on May 23, 2026|Queen Room
Guest UserThis hotel is part of a chain, so you can count on the quality being consistent across the board. Its prime location in the heart of the old town makes it incredibly convenient for walking to the Roman Baths, Bath Abbey, and the River Avon. Despite early May not being peak season, the hotel was quite popular with a high occupancy rate. Breakfast is served on the ground floor in the lobby, and while it can get very busy during peak hours, it's always well-organized. They offer a full English breakfast with all the usual trimmings. The rooms aren't small, but trying to open and lay flat two 28-inch suitcases might feel a bit cramped. We booked two twin rooms and one double room, staying for two nights, and found all the services to be excellent – clean, tidy, and quiet.
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Price per night from:NZD 164
Posted on Jul 20, 2026|Double Room
Guest User
Came with no expectations. We don't arrive anywhere in UK with high expectations anymore. The Royal didn't disappoint! Arrived on a Sunday for a night stay after the Saturday night England semi-final. Room was fine, bathroom was fine. Location is excellent. Went down to the bar for a pint and to sit in the beer ”garden” Photo shows what we met. Boiling hot, no tables put out and only one parasol set up. Like walking into a furnace. Decided to go down the road. Had a great meal in the Little thatch, busy and full by the time we left(under cover, under parasols) and gave them our £70. Went for a walk and sat in one of the numerous bars by the Marine Lake for an evening drink. Again, busy and full and shaded. A fab evening. Walked past the Wetherspoons, again very busy and back to the Royal. Empty in the bar!! Nobody outside. Hope they had a good night Saturday, shame we couldn't have a nice meal there Sunday. Very disappointed that the hotel didn't clear up and reset tables for Sunday, they must have lost a fortune. As we left Monday, noise due to hosing down and putting tables back into place, a bit late for us. Both receptionist were helpful but used the excuse that there was football Saturday, didn't fully seem to understand why we were unhappy. If it wasn't for the fact that they ask you to pay up front, we probably would have left. Also not happy that we had to leave our card details in case we ”trashed” the room!!! Really? A 66 and 70 year old couple? We trusted the Royal, they clearly didn't trust us.
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Price per night from:NZD 130
Posted on Oct 10, 2025
Guest User
Stayed at Wentworth House for one night. The location was handy — only about a 6 or 7-minute taxi ride into the centre of Bath. Parking on site was free, which is always a bonus, though spaces were limited. The shower worked fine with good hot water, and at £120 a night for three people, the price wasn’t unreasonable for Bath.
On the downside, the place is very dated and could do with some serious modernisation. Our room had a noticeable damp smell and the single-glazed windows didn’t help keep the room warm or quiet. I can’t comment on the food as we didn’t eat there, but overall, it’s an okay option if you just need somewhere for a night and aren’t too fussy — though a refresh would really lift the place.
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Price per night from:NZD 150
Posted on Mar 19, 2026|Standard Double Room
ArtistaThis is a charming historic mansion with great character; while the facilities are a bit dated, the exterior and outdoor scenery are super nice.
Free parking makes it perfect for those driving, it is only a short drive from the Bath city center.
The traditional-style hotel bar was quiet and moody, it stays open until 11pm, allowing us to enjoy a drink even after arriving late from dinner.
The room size was decent and the heating worked well; the bathroom featured a bathtub though it took some time for the hot water to start flowing properly. Unfortunately, a false fire alarm went off in the middle of the night, which disrupted our sleep, but since we were only staying for one night and checking out early, I didn't raise the issue.
It was a classic ”old hotel” experience as expected, and the exceptionally warm and friendly attitude of the front desk staff made up for the hiccups, though my expectations might be higher if I were staying for a longer period.
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Price per night from:NZD 118