Excellent hotel close to Mariatorget and Gamla Stan. Very cosy and clean rooms with a shared kitchen for all guests. It’s definitely one of my top picks in Stockholm
Hotel location 4/5 - It is about 300m away from the subway station, but it is quite a journey from ARN: ARN express > Centralen > Slussen > Hotel. However, it is accessible and manageable
Clealiness and service is 5/5: Hotel staff also help us to call for a restaurant booking :)
Facilities 3/5 We book queen room; pretty small, very tight to fully unpacked 2 suitcases. However the room is very clean
Another minus is our room has to go from lobby to the 1st lift > down to the B floor, and then the second to our room. Quite a journey!
Overall, staff is very nice
The location is fantastic, just a six-minute walk from the central station, five minutes from the airport express, and ten minutes from the pedestrian shopping street. The hotel has a very large and tastefully decorated lobby, complete with a bass guitar available to play.
The breakfast was excellent, with a wide variety of delicious options.
However, the room lighting was dim, the shower door leaked, and the towels were old and worn (though they were replaced upon request). The hotel has many rooms, so getting to your room after taking the elevator can involve a long walk down the corridor. During the Christmas holiday, the hotel was not very busy.
After exiting T5, follow the signs for SkyCity Hotel on the departure level and you'll reach the hotel. For the price, it's really great value for money. The front desk staff are very welcoming. There's no kettle in the room, but you can get free hot or cold water from the front desk. There's also a laundry room.
The hotel is very conveniently located close to Train Stations 41 and 40, falling within the 'Small' transport card zone. The nearby palace is worth a visit if you have some free time. However, upon checking in, a man who appeared to be Indian opened our room door, claiming he was there to perform a hygiene check. My daughter and I were absolutely terrified; it was horrifying. This clearly demonstrates a serious management oversight. Fortunately, we weren't changing clothes at the time. For the rest of our stay, we kept the 'Do Not Disturb' sign on our door.
The rooms are clean, the staff is lovely, it's easy to get around, and it's safe. It's close to Fridhemsplan Metro station, but also within walking distance (about 2 km) from Stockholm Central station. There's a 7-Eleven across the street from the hotel, and nearby there's a McDonald's, a supermarket, and many Thai restaurants, as well as sushi and pizza places, and a Fluffy House bakery.
The hotel is conveniently located near all stations, and it's just a 10-15 minute walk to the Old Town and the palace. The rooms are quite newly renovated, and the breakfast offers a wide variety of delicious options. The front desk staff are polite and friendly.
The hotel's location is fantastic, right above the central station, with direct subway access to the airport and other areas. You can essentially catch any subway line from here.
Just a few steps away, you'll find the famous Clara Church, and there are malls nearby as well. It's in the heart of the city's CBD, very lively, and you can find anything you need.
The hotel rooms are good, especially considering it's a spa bed hotel in the Nordic region... this is the most normal room you'll find 😂. It's a king-size bed room with a shower and toiletries included. However, there are no slippers or toothbrushes.
The location is a bit remote, but it doesn't matter to me. The room is overall nice and tidy. The quilt is rather thin and narrow, and the air conditioner can only be set to a maximum of 24 degrees, which is not warm enough. The shower area is not enclosed, but it's fine if you're careful. By the way the exhaust fan in the toilet is very noisy and cannot be switched off! The service at the front desk is very considerate, and the lady there is very nice. It is worth noting that there was no kettle in the room, but the front desk was very helpful🥰
It’s a good stay for people either having an early or late flight. Aiden provides free shuttle service twice every hour and the whole drive is approximately 5 to 6 minutes, just remember to check their schedule. One thing I’m not quite satisfied is the cleaner didn’t remove the trash from previous guest, lukily they’re all in a paper bag. I didn’t head up to the receptionist since I arrived Aiden at very late night (check-in is available for 24 hours as they have 2 self-checkin machines), but they did apologise for that when I told them during check-out. I believe it’s just a minor issue (at least for me). In general, it’s good for short stay, they have breakfast and a large bathroom (compares to other one-person room).
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AAnonymous UserThe hotel boasts an extremely convenient location; the airport express line is just a 2-minute walk to the left of the entrance. The rooms are clean, and the breakfast is generous. What truly impressed me was that, knowing I had an early flight and needed to leave around 5 AM, the hotel thoughtfully prepared breakfast ahead of time. This was a wonderful surprise and really showcased their personalized service.
GGuest UserI recently stayed at this hotel with my family, hoping for a relaxing break. However, our experience was far from what we expected.
Upon check-in, there was no mention of any building works taking place. It wasn’t until later that we noticed a small sign in the hotel lift, casually mentioning that disturbances might occur between 9 AM and 5 PM from Monday to Friday. Unfortunately, this warning was not only insufficient but also inaccurate. We were rudely awakened at 7:15 AM by loud drilling, far earlier than the supposed start time.
When we went down for breakfast, we were shocked to find that the building work had already begun, well before 9 AM too. The noise and disruption made it impossible to enjoy and certainly not a relaxing start to the day. The coffee was dreadful, as another reviewer had mentioned, and the breakfast experience was further marred by the staff’s lack of attention. If you are lucky enough to have your table wiped, don’t expect it to be done with a clean cloth or any cleaning products. Rooms shabby, location however is good.
The situation worsened after we checked out. Despite having prepaid for our stay through Trip.com, we were charged again on our credit card for the entire stay, 24 hours after departure. This has resulted in the hassle of trying to get the hotel to refund us from overseas and we’ve had to engage our credit card company to assist with the dispute. While Trip.com has done their best to secure compensation for the building work disruption, the hotel has been utterly uncooperative occurring to trip.com seniors.
Adding insult to injury, we didn’t even receive a goodbye when we checked out—just a lacklustre experience from start to finish. This hotel is part of a large chain it seems, but it’s clear that they are not customer-focused at all. I would strongly advise reconsidering whether they deserve your money. There are plenty of other places that understand the basics of hospitality….. improvements needed!
MMrXwThe hotel's location is fantastic, right above the central station, with direct subway access to the airport and other areas. You can essentially catch any subway line from here.
Just a few steps away, you'll find the famous Clara Church, and there are malls nearby as well. It's in the heart of the city's CBD, very lively, and you can find anything you need.
The hotel rooms are good, especially considering it's a spa bed hotel in the Nordic region... this is the most normal room you'll find 😂. It's a king-size bed room with a shower and toiletries included. However, there are no slippers or toothbrushes.
GGuest UserGreat location! There's a cozy bar with a nice atmosphere on the ground floor. We booked a quad room with a private bathroom. Just remember to bring your own towels and slippers as they aren't provided in the room. Stockholm is a fantastic city, and if you're visiting, Generator is definitely the top choice.
GGuest UserI had a fantastic stay at Story Hotel Stockholm Stureplan right in the heart of Stockholm. The location was unbeatable — just steps away from great shopping streets, excellent restaurants, and easy access to public transport, making it perfect for exploring the city on foot. Many attractions like Nybroviken, Strandvägen promenade, and the metro are within walking distance, so it was incredibly convenient for sightseeing.
The staff were friendly, professional, and always ready to help, from check‑in to offering local tips. They made me feel truly welcome, and service throughout my stay was consistently excellent.
The room was clean, stylish, and comfortable, with modern design details that gave it a chic, Scandinavian vibe. While European city hotels sometimes have smaller rooms, everything felt well‑organized and cozy, and the comfortable bed ensured a great night’s sleep.
One of the highlights of my stay was the breakfast buffet — it offered a variety of tasty choices and was a great way to start each morning before heading out to explore.
The hotel also has a lively bar and restaurant downstairs, perfect for grabbing a drink or dinner without going far. The overall vibe of the property was modern and fun, making the stay feel more like a memorable experience than just another hotel visit.
Overall, I would highly recommend Story Hotel Stockholm Stureplan to anyone visiting Stockholm — especially if you want a stylish, centrally located hotel with great service and a welcoming atmosphere.
GGangtou1973The hotel is very conveniently located close to Train Stations 41 and 40, falling within the 'Small' transport card zone. The nearby palace is worth a visit if you have some free time. However, upon checking in, a man who appeared to be Indian opened our room door, claiming he was there to perform a hygiene check. My daughter and I were absolutely terrified; it was horrifying. This clearly demonstrates a serious management oversight. Fortunately, we weren't changing clothes at the time. For the rest of our stay, we kept the 'Do Not Disturb' sign on our door.
QQusheyoudaoThe hotel room was spacious, though the bathroom was a little cramped. The location was excellent. However, due to ongoing road construction outside and the hotel also undergoing renovations, the overall ambiance was a bit compromised at the time. The breakfast was excellent; we had it two days in a row and found it consistently good.
GGuest UserThe shower room very very small, no drop in the shower room floor, only a gentle falls, floors get wet easily. No slippers provided, good to bring your own. There’s no coffee tea making facilities, if you need hot water, has to get it from the lobby. The location is ok, next to World Trade Center and Arlanda Express. Standard Double Room size is ok for two person, enough space to open two 24” luggage.
AAlannuoThe location is fantastic, just a six-minute walk from the central station, five minutes from the airport express, and ten minutes from the pedestrian shopping street. The hotel has a very large and tastefully decorated lobby, complete with a bass guitar available to play.
The breakfast was excellent, with a wide variety of delicious options.
However, the room lighting was dim, the shower door leaked, and the towels were old and worn (though they were replaced upon request). The hotel has many rooms, so getting to your room after taking the elevator can involve a long walk down the corridor. During the Christmas holiday, the hotel was not very busy.
GGuest UserEtt hem was part of the reason that we came to Stockholm!! We were very excited to come stay here as we have heard such great things from friends.
The whole concept is that it’s a home, and it really did feel like that! It felt as though we were staying at a friends home, where we can roam around all of the shared areas and spend time anywhere, in the living room, lounges, library, garden etc. The space was designed by a famous interior designer. Our room was an attic room that was quite beautiful. We also opted to have dinner at the house; the menu changes daily depending on what the chef orders in, and on our night it was delicious. We also used their spa room / sauna which was very enjoyable.
My only comment is that while the staff were all very friendly and nice, they were not always available to be found. At times I would need something and go to the main check in counter and there wouldn’t be anyone there, and I would have to roam around the house looking for someone. Same goes for the entrance. You have to ring the bell every time you come back to Ett Hem and on a few occasions, no one answered the door bell or they answered but didn’t follow up / open the door / or come to get us. I understand it’s a part of the casual home feel, but for a luxury hotel I would have preferred a little more availability…
Great stay overall though!!
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