I booked a double room and when I arrived I discovered that the bed was actually two single beds that had been pushed together. I went to celebrate my anniversary and had to sleep with a hole in the middle of the bed. When I checked in I was informed that the hotel was full, and since I had already removed all my clothes from my suitcase, I didn't contact the reception, especially because it is the hotel's responsibility to ensure that the bed assigned to me will be the same one that was reserved. I also found the air conditioning to be weak, as if something was blocking it. The breakfast, especially the sweet options, were not tasty and left much to be desired.
I found the hotel structure very old, it is a good accommodation for a home, because the room is a mini-apartment, yet with an old architecture (small room and bathroom, and very large room).
The Sheraton Hotel in Vitória offers a comfortable stay, though it feels a bit expensive compared to what you might find for a similar price at hotels in other countries. That said, the exceptional service provided by the staff truly stands out—they create a welcoming and enjoyable atmosphere that makes the experience worthwhile. I have always enjoyed staying here, even back when it operated under a different name. The breakfast is delicious, and the hotel's central location adds to its appeal.
The pool is now heated at 30C which is a very nice addition to the stay.
3-star hotel, the value is high for what the hotel offers, breakfast could be better and unfortunately in the room has no available take, reached the point of having to work with the Notebook connected in the bathroom take. By requesting a benjamin ”T” at the reception we provided an adapter that did not solve anything.
From the moment we arrived at the hotel, the service was excellent! The location of the hotel is very good; On one corner there is a Pharmacy, on the other there is a great restaurant and in the surrounding area there are several shops, bars, cafes and restaurants!
The break fast is very good!!! Various fruit options, cakes, breads and fit options too. We needed to anticipate our breakfast due to flight times and the restaurant staff and cook were exceptional!!!
Excellent experience!
The hotel is excellent! Well cozy, very good couple bed, the acoustic of the room is top, a shower with wonderful water outlet, hotel is top, recommended! It's the second time I stay and I'll probably stay others. But for the excellent infrastructure of the hotel, I didn't find breakfast proportional to your infrastructure, it's good, but I could have more options like, for example, juices and breads that are limited, but taking it all perfect!
Deceptive!
I've always been a fā of the Senac school hotels.
Perhaps after the pandemic the quality of products and services had to be ”forgotten” to meet a new market reality.
Although the service has always been affordable, we pass some constraints such as: dressing dressing our door at 7:30 p.m., refusing to book a table for bean and when we arrive there is a table reserved that we can only occupy after We call a supervisor, the quality of the cafe of the manhā equivalent to a 2-star hotel and refuse to grant 2 hours late check-out even if there is no reservation for the same apartment on the date.
Finally, I hope I can have another opportunity to experience the glamour that the hotel has already had with the quality of service compatible with the values charged.
I'm talking about cleaning.
In the room that for me cleaning is bad.
If you don't learn to clean with a vacuum cleaner...
76 reviews
8.3/10
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9.1/10
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HhtaricanoThe Sheraton Hotel in Vitória offers a comfortable stay, though it feels a bit expensive compared to what you might find for a similar price at hotels in other countries. That said, the exceptional service provided by the staff truly stands out—they create a welcoming and enjoyable atmosphere that makes the experience worthwhile. I have always enjoyed staying here, even back when it operated under a different name. The breakfast is delicious, and the hotel's central location adds to its appeal.
The pool is now heated at 30C which is a very nice addition to the stay.
AAnonymous User3-star hotel, the value is high for what the hotel offers, breakfast could be better and unfortunately in the room has no available take, reached the point of having to work with the Notebook connected in the bathroom take. By requesting a benjamin ”T” at the reception we provided an adapter that did not solve anything.
GGuest UserI found the hotel structure very old, it is a good accommodation for a home, because the room is a mini-apartment, yet with an old architecture (small room and bathroom, and very large room).
KKAIThe location is better, just by the sea, there is a big supermarket not far from the side. Driving from the airport is just ten minutes. Breakfast is more general. In general. Very good.
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