The breakfast was terrible, like pre-made meals. There was hardly any decent food, and it was exactly the same for two days straight, with no changes to the dishes at all. The Wi-Fi was extremely unstable, constantly losing signal and speed. The room felt old and was cramped for two people. It was stuffy; even with the AC off, it was hot, and I woke up every morning with a damp back. There weren't many power outlets, and their placement was inconvenient, making charging a hassle.
It was a wonderful experience. I was so excited before arriving and still savoring it after returning. I booked a stay with two meals and enjoyed the hot springs three times a day. The ancient Showa atmosphere, mingled with the sea breeze from the Tsugaru Strait, was a highlight of my trip to Hakodate.
I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!
Very good, nice people, great view, nice room! It is recommended to book two nights to relax! The most amazing thing is opening the balcony door! From that moment on, you feel that taking a taxi is really worth it.
Excellent hotel with kids facility
Food are nice
But they have free flow with bingo tem on the day we checked in, don't know why the restaurant staff don't want to show us the free flow menu .
We asjec the waiter for detaills, he showed us.
But we don't know our kidx can play bingo ten after dinner . No one told us.
Other than that , all are good
I absolutely loved this hot spring hotel; it's the kind of place you'll never want to leave. Breakfast and dinner were served as a semi-buffet, with ingredients that truly showcased the hotel's unique character. The freshly squeezed juices, cherry tomatoes, sweet soup, and coffee regularly prepared in the lobby were all thoughtfully curated, and enjoying them from a seat with a view made the experience even better. The room was just as delightful, featuring a rocking chair and a lounge mat, perfect for watching the Pacific Ocean and sipping tea – absolutely blissful. The hotel's hot springs were beautiful, and the water quality was excellent. The outdoor baths also boasted stunning views, allowing you to watch the sea, stars, and seagulls, feeling truly at one with nature. There's also a foot bath and a 'happiness bell'. The hotel's two generations of resident dogs were also very beautiful and friendly.
The stunning ocean view was incredibly relaxing. The foot bath directly faces the sea, offering a breathtaking vista. The rooftop outdoor hot spring was quite small, which was a bit disappointing. The glass panels were murky and stained, and we could clearly see the rooftops of nearby buildings, which were uncomfortably close, so privacy was a significant concern. In contrast, the hot spring on the first floor was quite good. After a refreshing soak, there's a wonderful relaxation area where you can enjoy coffee while gazing at the sea – absolutely fantastic. The buffet breakfast and dinner were fairly average. Perhaps it was because the hotel was packed with tour groups and elementary school field trips, but the food replenishment couldn't keep up with the demand. Despite this, the staff were exceptionally helpful and friendly.
The hotel's location is super convenient. After getting off at Hakodate Station, you can take buses 95, 95A, or 96 right outside the station (get off at Yunokawa Onsen Station), and the hotel is directly across the street. Conversely, you can catch a bus from the hotel entrance directly to JR Hakodate Station. This is incredibly handy, especially given how expensive taxis are in Japan.
The hotel rooms are very spacious. While the facilities are a bit dated, the big plus is that the room comes with a private, continuously flowing hot spring bath – it's not one of those you have to turn on and off with a tap. It's semi-open-air, looking out onto the ocean, so there's no need to worry about privacy. Soaking in the onsen while enjoying the sea view, perhaps with an ice cream [chuckle] – it really doesn't get much more relaxing!
Since we booked a Japanese-style room, staff came to make our beds after check-in. The mini-fridge was stocked with complimentary bottled water, bottled tea, and beer. Unfortunately, my family and I don't drink, so we didn't make use of that service [facepalm].
Right next to the hotel is the 'Ichimonji' ramen shop, and the Tropical Botanical Garden, where you can watch monkeys soaking in the hot springs, is just a 300-500 meter walk away. Guests staying at Hanatsuki can also request a window seat at breakfast to enjoy the sea view while they eat.
This is my fourth visit for a summer getaway. I must say, it's definitely a top choice for accommodation in Hokkaido. Three nights here feels just right; two nights would be too short. I've tried all the restaurants on site, and while they're okay, waiting in line for them isn't really worth the time. It would be nice if they offered a wider variety of sports activities.
I stayed here when I went to Hakodate for a live show.
It was about a 10-minute walk from Hakodate Arena, it has a hot spring, a hotel with an ocean view, and there is a 24-hour Hasegawa store within walking distance, and it was a great choice.
The sunlight pours in through the large windows, so even though it is late January in the middle of winter, you don't have to turn on the heater.
You can relax with the sound of the ocean in the background.
The open-air bath is like an infinity pool, and the ocean is right in front of you, so you can stay in it forever.
The bus to Hakodate Station leaves almost right in front, there is a convenience store nearby, and the 24-hour Hasegawa store is just a short walk away, so it is very convenient.
There is no need to rush to get on public transportation after the arena live show, you can drink at a nearby izakaya until the sun sets and then go home, and the front desk is open 24 hours a day, so it was reassuring.
Whenever I go to Hakodate, I always stay around Hakodate Station, but this was such a great encounter that I think I will stay at this hotel in the future!
Very Good
40 reviews
8.3/10
Price from
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GGuest UserThis is a very classic hotel. The lobby is brightly lit, and the front desk staff were very friendly and clearly explained the opening hours for the three entrances. They even specifically advised JR travelers which door to use. The room was spacious and very clean, and the mountain view from the window was absolutely stunning – a pleasant surprise!
GGuest UserIf you are looking for a truly authentic ryokan experience, Spa Shiosai is an absolute gem. From the moment you arrive, the level of care and attention to detail is world-class.
The Highlights
Exceptional Dining: Each meal was a work of art, prepared with incredible precision and seasonal flair. I especially appreciated the front desk’s proactive service—they consistently checked in to coordinate my preferred dining times, ensuring every meal was served perfectly fresh.
Spacious Public Baths: The onsen facilities are fantastic. The public area is expansive and never felt crowded. Having both a sauna and a serene outdoor bath (rotenburo) made for a deeply relaxing experience.
Comfortable Living: Unlike many traditional stays, the room here was very spacious and exceptionally well-heated, which made for a cozy retreat after a day of exploring.
The Verdict
This isn't just a place to sleep; it’s a place to be looked after. Between the thoughtful staff, the gourmet catering, and the top-tier bath facilities, Spa Shiosai offers the perfect balance of tradition and comfort. Highly recommended!
RRyuaAsamiPerfect!!! Perfect ❤️
The twin room was spacious, with two armchairs and a coffee table, great for bringing back some Joker Burgers from the station. The Hakodate milk was the second best Hokkaido milk, right after Biei's 🥛.
This hotel had the best shower pressure of our whole trip, which was incredibly refreshing after a long, tiring day! The front desk staff, both the ladies and the gentlemen, were all so pleasant. There's also a cute little robot named Mint who looks a bit down, probably running low on battery judging by her eyes 😄. She reminds me of my favorite Maimei ˗ˋˏᰔᩚˎˊ˗
KK LouThere is dust found at the corner of the bathroom and entrance, still acceptable. The breakfast is great! The staffs are all friendly and helpful! However, not sure whether is the fault and problem of other customers, weird spicy smell can be found in the corridor area at my floor, and got into my room and I had to open the window to let it out. I hope the hotel can set some rules to prohibit those kind of customers' behaviours.
__WeChat272691****Very good, nice people, great view, nice room! It is recommended to book two nights to relax! The most amazing thing is opening the balcony door! From that moment on, you feel that taking a taxi is really worth it.
GGuest UserThe hotel is about a 15-minute drive from JR Otaru Station. You can pre-book a shuttle service, which runs from 3 PM to 7 PM in the afternoon, and there are also morning shuttles available. We stayed for two days and used the shuttle bus daily, finding it very convenient.
It's also conveniently located close to Otaru Aquarium, Shuku-tsu Observation Deck, and the Blue Cave.
Perched on a hill overlooking the sea, the hotel boasts wonderful views, perfect for catching both sunrise and sunset. Guests staying at the hotel also receive a discount for Mount Tengu Ropeway.
While the hotel's facilities are a bit dated, they are very well-maintained. Each room features a private hot spring tub with continuously flowing, clean water, which is a great convenience.
We pre-booked dinner at the hotel, which offered a fusion of French and Japanese cuisine. There were two set menus to choose from, or à la carte options. The servers were dressed in suits, creating a formal dining atmosphere. We were told their dinner won second place in the 2024 Otaru Hotel Dining Competition, but honestly, I personally didn't feel it quite lived up to that acclaim. Still, it was decent overall.
GGuest UserHakodate Station is directly opposite the 278 National Road and walks straight for about 20 minutes. You can take the bus. The appearance of the hotel is very conspicuous, the facilities in the room are slightly outdated, only by the sea, non-bathing beach, few people, you can see nothing after dark, you can hear the sound of the waves. Diagonally across the road is a convenience store. The hotel is on the right hand side of the pizza shop. It is convenient to eat and drink, but the room facilities are slightly outdated and there are few power sockets. It is recommended to bring your own plug-in board. There is no mineral water in the room. Because of its tap water, it can be drunk directly. The large refrigerator is easy to use.
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