Posted on Aug 17, 2026|Tanjung Sea View Terrace Twin
Michelle JThis is the first time I've experienced ”wasting time” not as a derogatory term. Here, both your mind and the days slow down, not just because Tanjung Aru boasts the most beautiful sunsets, but because of every plant, every service within the hotel, and the meeting of the ocean with Shangri-La, which collectively created an unforgettable experience for us. I highly recommend the ground floor patio rooms, where the balcony leads directly to the lawn! You can witness one of the world's top three sunsets and the iconic Sunset Bar. I loved the peaceful mornings here, listening to the sea breeze on a lounge chair and watching seagulls glide over the ocean. In the evenings, there's none of the hustle and bustle of the public beach, only melodious songs, paired with a margarita, truly allowing time to slow down. I suggest staying for at least 5 nights; if you're lucky, you might even catch a unique event. The hotel's Chinese restaurant is highly recommended; it leans towards Cantonese cuisine, with prices being mid-to-high, but it definitely satisfies Chinese palates.
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Price per night from:€230
Posted on Feb 25, 2026
Guest User
The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!
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Price per night from:€236
Posted on Jul 23, 2026|Standard Twin Room
Anonymous User
This is a standard hotel with a doorman who helps open doors and carry luggage. The front desk staff are very welcoming. Check-in starts at 2:00 PM; early check-in incurs a half-day room charge. Across the street is a shopping mall with a McDonald's on the first floor, open until 2:00 AM, making dining very convenient. The mall also has many shopping and dining options. There's also an affordable large supermarket nearby. The beach is just a 2-minute walk away, which is incredibly convenient.
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Price per night from:€23
Posted on Jul 22, 2026|Garden Wing Deluxe Twin Room
BPlaomaoThis is my second stay at Shangri-La Rasa Ria, with the last one being 13 years ago. Although the hotel is older, the facilities are generally well-maintained. There are some minor damages in certain nooks and crannies, and while the bedding felt clean, I personally thought it was a bit old-fashioned. As a five-star hotel, I believe the linens should be updated more regularly. The service was excellent – warm and attentive. Some staff members could communicate in Chinese. Furthermore, knowing we had a child, they even converted the sofa into an extra bed in advance. The location is quite remote, so dining options are limited to the hotel itself. You can also use Grab, but the choices there are somewhat limited. The hotel's various restaurants offer different cuisines, catering to individual preferences, though the prices are a bit on the high side. The hotel has many activities available, which are great and fun for kids. If you have the budget for a family trip, I'd highly recommend it.
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Price per night from:€143
Posted on Jan 22, 2026|Twin Room
Guest UserIt's a little out of town but I chose it for the close proximity to the beach and swimming ,which is about a 10min walk from the hotel. There are street food and drinks stalls available from about 3pm . Tanjung Aru beach is beautiful, uncrowded and the beach shelves away gently making it a safe swimming area. However, the beach had rubbish washed up and maintenance isn't a priority I guess. I swam everyday and didn't get sick ,that's a bonus.
The room ( the whole place)was tired looking, it could do with a lick of paint and maintenance. Room was clean when I got there but I strongly doubt it was cleaned in the entire time I was there for five days. Often had to ask for toilet paper , shampoo and shower gel , and coffee sachets etc ,basics to be stocked whenever housekeeping does their cleaning. Air con worked for me although the settings couldn't be altered !
The bed springs creak and you feel the springs when you sit on the bed but I slept ok only because I was usually exhausted from the day's activities . The beds and mattresses definitely need renewing though.
The fridge was mouldy and smelly , what a blooming shame : /
The safe was broken - hallelujah!
I kept my room door locked at all times only because Reception staff hardly looked up to see who comes and goes- they sit very low,almost out of view at their front desk. I wasn't convinced about their perception of safety especially as I'm a solo female traveller and I need to be alert and take great caution.
Casuarina Hotel are you taking note?
Reception is helpful but that depends who is present.
Lifts work fine without too much of a wait. The cafe on ground level serves an American breakfast but I couldn't tell you whether that's worth your while. It looked like Mary Celeste everytime I peeped in there so wasn't convinced about getting fed or a service. Therefore, I had fruit and snacks as standby .. There's a lovely restaurant a few yards from the hotel called the Yolo Seafood Restaurant which tends to open from 11.30am- delicious and inexpensive with friendly staff.
Grab taxi fare to city centre varies from MYR 7- 25 Ringgit ,the higher tariff if returning during commuter rush hours from city centre which is a 15- 25 min ride .
Would I stay here again ? I would actually knowing all its idiosyncrasis compared to so many awful or simplly mediocre accommodation charging an arm and a leg , I think Casuarina is just ok . Value for money? I don't think so .
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Price per night from:€19
Posted on Aug 14, 2026|2 Twin Beds View
Zhuzhu2007The hotel's location is excellent, with a shopping mall right downstairs. It's less than a ten-minute walk to Suria Sabah and Gaya Street, and only about a ten-minute walk to the Jesselton Point ferry terminal. Dining, shopping, and getting a taxi are all very convenient. The pool water is very clean. The room has all the necessary facilities, but the cleanliness wasn't great; there was dust on the nightstand. Also, toiletries weren't replenished in a timely manner. I stayed for three days and after using the bathrobe after swimming, it was never replaced. By the last day, I had no bathrobe to use. Same with the towels, but since I brought my own, I didn't bother calling housekeeping.
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Price per night from:€95
Posted on Aug 13, 2026|Ocean Premier
Anonymous User
This hotel really exceeded my expectations. From the moment I checked in at night, I was greeted by a very polite and enthusiastic front desk. The room was clean, the bathroom was quite spacious, and the sea view from the balcony was absolutely stunning. Both the pool and the ocean water were warm and very comfortable. While the breakfast selection wasn't huge, it had all the essentials and was at least tasty – I recommend the noodle soup and the Indian bread with curry. The service at the sunset bar was quite fast, and the food was decent with good value for money, though it could get a bit warm since it's semi-outdoor.
The prices for items in the hotel's mini-market were very reasonable, as were the prices for all the activities. It’s truly a hotel where you can relax and enjoy your vacation without worries.
The hotel beach has super fine and soft sand, and there are plenty of beach chairs. You'll find all sorts of live small seashells and hermit crabs on the beach, which the kids absolutely loved (just remember to put them back!).
The hotel's ecosystem is fantastic, absolutely wonderful, with tons of small animals and birds. We stayed for three nights and never got tired of it. Even after moving to a Marriott in the city, we still missed this hotel.
What's truly remarkable is how genuinely nice all the hotel staff are; some were even exceptionally enthusiastic, which was a real pleasure. The room cleaning was also very thorough.
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Price per night from:€65
Posted on Aug 13, 2026|Deluxe Sea View King
jellyttThe room hygiene was pretty good. The environment was mostly fine, quite suitable for taking photos and checking in. There weren't many people watching the sunset in the afternoon, so overall it was good. As for service, it was okay after check-in, and they offered luggage storage. However, the hotel's policy of a unified check-in time at 3:00 PM, with no early check-in allowed, feels a bit inhumane. Are all rooms only cleaned by 3:00 PM? Shouldn't guests be notified for check-in as soon as a room is ready?
We even had to queue for breakfast in the morning. I was aware that the facilities were old beforehand, so that was acceptable. You can snorkel at the hotel, and there are quite a lot of fish. Also, you can see sea urchins by the beach next to one of the swimming pools.
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Price per night from:€213
Posted on Nov 19, 2025|Superior Villa
Guest UserEverything was perfect. Every staff member at the resort was incredibly welcoming and helpful, even the maintenance workers I passed on the paths greeted me warmly. The food in the restaurant was delicious, and breakfast was absolutely perfect – I couldn't find a single fault. The resort doesn't cut back on service or close facilities just because there are fewer guests, which is great. It was a perfect getaway, and I will definitely be returning.
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Price per night from:€260
Posted on Aug 16, 2026|Deluxe Sea View Twin Room
Guest User
This hotel is an older resort, but the rooms have been renovated and are in pretty good condition. The resort gardens are beautiful, and the pool and beach are fantastic. I especially loved the harbor; I'd walk there twice a day to watch the small fish and giant clams – there's so much wildlife, I even saw a water monitor lizard! You can walk directly from the Pacific (hotel) to the Magellan, and even though the Magellan's beach is small, there are fish everywhere you look, which is incredibly charming!
The only downsides and my suggestions are that the hotel's restaurants and other services don't offer any discounts for guests. So, we often ended up eating out and going for spas elsewhere.
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Price per night from:€179