Boutique Hotels in Hainan, China

Our Sanya trip was absolutely perfect! I have to give a special shout-out to Manager Van at the front desk for his exceptional service. Not only did we pick the right hotel for our family trip to Sanya, but we also received incredibly heartwarming service, which I simply must rave about! We arrived in Sanya on an early flight, prepared to wait until the afternoon for check-in. We had already contacted the hotel beforehand, explaining that we were traveling with seniors and children and hoping for an earlier check-in if possible. Manager Van kept an eye out for clean, vacated rooms for us the day before, and we were checked in within just 10 minutes of arriving – so thoughtful! During our stay, Manager Van quickly and effectively handled all our needs, big and small. We wanted to try local seafood but were worried about tourist traps, so Manager Van recommended a local eatery frequented by residents. The food was delicious, and the prices were very reasonable – much better value than the popular influencer-recommended spots. My child forgot their sand toys, and Manager Van promptly brought over a brand new set of shovels and buckets, which kept my little one happy all afternoon. The level of service was just right – not overly enthusiastic to the point of being awkward, yet always responsive the moment we needed something. Professional and warm, it's truly rare to find such meticulously attentive service. We will definitely stay here again on our next visit to Sanya, and I wholeheartedly recommend this hotel and Manager Van's amazing service to anyone planning a trip to Sanya. Choosing this place ensures you won't be disappointed!

I stayed for 5 days and barely left the room. It's a resort-style room, so there's no desk or chair for work. I ended up spending most of my time studying in the executive lounge, which also conveniently covered all three of my daily meals. The breakfast in the lounge had fewer options than the main restaurant downstairs, but I don't eat much anyway. Plus, the lounge was much quieter and less crowded. Specifically, the 10th-floor breakfast offered freshly squeezed orange juice and made-to-order Eggs Benedict, which weren't available in the main restaurant. Over the five days, the afternoon tea and dinner selections were never repeated, and they provided a good amount of food. Each dinner included two meat dishes, one vegetable dish, a staple, and two soups, along with salad, fruit, and small cakes. When a dish ran out, a new one would be brought out. However, the beverage selection was a bit limited: soda water, ginger ale, Coke, Sprite, one sparkling wine, and a few other spirits you could mix yourself to make cocktails. The cleaning staff were also very friendly. The hotel's location is great. From my room, 1018, I had a view of the bridge to the left from the balcony, and the West Coast in the distance to the right. Jenny, the manager, was also very helpful and accessible via WeChat at any time. Upon check-in, I received two drink vouchers for freshly brewed coffee at the lobby bar downstairs, which was also a comfortable place to sit.

The room facilities were decent, I quite liked them. It's very close to the airport and the outlets, which is convenient. However, there's not much to browse at the outlets. The service was terrible!!! I stayed here for the convenience of catching a flight. I was supposed to be able to check-in and check my luggage directly at the hotel. I even specifically asked about this when I checked in, but the staff couldn't give me clear information. They didn't tell me that you have to check in from the hotel three hours in advance!!!!! As a result, I couldn't check in at the hotel and still had to go to the airport. And the staff had absolutely no attitude about it, it was truly frustrating.

The Langham Haikou is a high-end, British-inspired hotel perfectly situated on Binhai Avenue, in the heart of the city. It's right next to MixC shopping mall and within walking distance of Wanlv Park, making it incredibly convenient for both getting around and shopping. The hotel boasts a stunning 43rd-floor sky lobby with breathtaking views overlooking Century Bridge and the Qiongzhou Strait. The rooms are spacious and elegant, featuring panoramic floor-to-ceiling windows that offer abundant natural light. The marble bathrooms are equipped with Langham's signature 'Chuan' amenities, and the bedding is exceptionally comfortable. Plus, the soundproofing is excellent, ensuring a peaceful stay. A highlight is the gorgeous outdoor infinity pool on the 6th floor – it's rarely crowded and perfect for snapping some Instagram-worthy photos. For dining, T'ang Court offers authentic Cantonese cuisine, while Palm Court's English afternoon tea is a truly ceremonial experience. The service is thoughtful and attentive. Turn-down service even includes ginger tea and a handwritten card, a warm touch that shows great attention to detail. Overall, the hotel perfectly blends business convenience with a vacation feel, making it a top choice for luxury accommodation in Haikou.

Returning guest, plus one! The hotel's location is superb, with breathtaking sea views directly from the lobby. The room decor is stylish and perfectly clean. While the hallways felt a bit damp from the sea air, the air in the room was fresh and perfectly fine. I personally feel that Tianya Town is ideal for a slow-paced stay, where you can pick a hotel and just relax by the sea. That's exactly what we did for a whole day, and we didn't want to leave! We'll definitely be back next time! 👋

Facilities: In the second room, the bedside lamp flickered as if it wasn't getting enough power. The fan in the first room was noisy. Hygiene: The first room had a lot of ants, so we couldn't leave any sweet food open. Environment: The view outside the window was absolutely stunning, arguably the best sea view I've ever seen from a room in Sanya. Service: Butler Annie's service attitude was excellent, and she was very efficient. She promptly handled our requests regarding facilities and changing rooms. Dining: We had one of the worst dinners ever. Apart from the sea view, both the food and the environment were disappointing. The steak and pizza were all dry and tough, and there were many mosquitoes around the BBQ. It was a very tiring meal; we only ate a few bites and left. It definitely wasn't worth the 288 price tag.

Jason at the hotel welcomed us warmly, the service was excellent, the room was spacious and bright, and having a washing machine was really convenient. The location was great too - there's a snack street right around the corner. The only downside ist the construction next to the hotel, which can get quite loud. i would recommend booking a room with Pool View, to avoid the noise. Highly recommend the breakfast as well, it is located in the Bellview Hotel and the variety is amazing. Lots of dishes and fresh fruit.

🥰 Our stay was absolutely wonderful, and a special thank you goes to our butler, Jill, for her incredibly thoughtful and meticulous service throughout. She was attentive, responded quickly, and her service was both professional and warm, taking care of every little detail perfectly. Our experience was fantastic, and I've happily given a full 5-star rating! ❤️ I truly appreciate your service quality and will definitely choose to stay here again in the future. Wishing you all the best in your work! 🙏

This luxury resort offers a flawless experience. The overall ambiance is incredibly upscale and sophisticated, truly setting the mood. The lobby is grand and majestic, with exquisite and refined decor that exudes quality and style at every turn. Guest rooms boast expansive views and excellent natural light, featuring elegant and comfortable furnishings. The bathroom amenities are top-notch, with meticulous attention to detail throughout. The hotel offers a wide array of entertainment options, including a water park and an aquarium, providing a one-stop shop for dining, entertainment, and relaxation. The staff are warm, polite, and incredibly attentive and thoughtful. The underwater scenery is breathtaking and incredibly therapeutic, offering a truly immersive and healing experience. The front desk, housekeeping, and dining services are all professional, attentive, responsive, and incredibly meticulous. The breakfast spread is rich and varied, with diverse flavors suitable for all ages. My entire stay was comfortable and pleasant, making my trip incredibly happy and fulfilling. It definitely deserves a five-star rating!

My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!