It was my first time in hokkaido. I originally booked first 2 nights for staying in sapporo before I go to another city. And then came back to sapporo to stay here for last one night in hokkaido. Staff were friendly and helpful. I asked them for keeping my luggage at the day I leave to another city so I can travel freely, and they didn’t hesitate to help me.
But what impressed me the most was that I experienced an earthquake while staying here. The hotel has excellent guest care. The staff are kind and helped open the restaurant and provided drinks while guests waited for security checks. And the next day when the train to another city was suspended due to the earthquake, I walked back to the hotel feeling hopeless at 7:00AM. I decided to book the room for an extra night and I told staff about my bad situation. And then surprisingly, without asking, they hurry check condition of the room and allow me to rest early before check-in time.
I booked 2 different types of room and they are both comfy, very clean, and clearly well-maintained. I really like the scent of shower gel and liquid hand soap (I guess it’s the brand POLA. I see many hotels in Japan use this brand. Love it!)
We stayed at Toyosu-tei. The private open-air bath offered a unique experience: despite it being winter and quite cold, our bodies remained toasty warm in the water, yet the towel on our heads actually froze – quite an experience! The views were beautiful. There's also an excellent yakiniku restaurant conveniently located nearby with delicious food.
Extremely close to Hakodate JR Station, just 100 meters from the exit. The room size was perfect, and from the window, I could see the sea and mountains in the distance. While the hotel facilities aren't new, they are clean and comfortable, which is a major plus. It's very convenient to walk to the Kanemori Red Brick Warehouses, Hachiman-zaka Slope, and Mount Hakodate from the hotel, taking about fifteen minutes. The hotel breakfast was excellent, with fresh salmon and sweet shrimp, allowing you to make your own seafood donburi. There's also a Merring coffee machine. Downstairs, there's a large drugstore, but since I was heading to Osaka next, I didn't stock up there. It snowed for two days in Hakodate, and the Christmas tree lighting ceremony on the sea, set against the fireworks, was perfectly romantic 💯
Hotels in Chuo Ward,Sapporo21.3% of visitors choose this area
Jjfdykvde2025.12.01
Had a very comfortable three-night stay. The hotel is conveniently located just across a small street from Nakajima-Koen Station's Exit 3 (which has an escalator going up). The room was quiet with large windows offering a great view. All disposable amenities were well-stocked, and the hairdryer was powerful and very effective. During check-in, the staff greeted us with incredible warmth and friendliness. Our luggage was brought up to our room door on a trolley. Throughout our stay, whenever they saw us returning, they would help us with the elevator. Upon check-out, they thanked us for staying and bid us farewell. If we opted out of daily room cleaning, they would hang a bag of drinks on our doorknob – these little details really enhanced our experience. I hope we can stay here again on our next visit!
The hotel is really worth the price!
Cleanliness: good! Nearly perfect; there are still some hairs inside the toilet, but the rest is really good! Keep it up!
Facilities: They have free water to drink near the elevator. I really love that! They also have an express checkout box in front of the hotel to save time! The wifi is good.
The design is also minimal and luxurious~~
they also have shoes adjustment stick!
the staff: They’re nice and do their jobs perfectly!
Location: It’s around a 6-7 min walk from JR Sapporo, and they have a delicious place to hang out next to the hotel!
space: my room has a semi-double bed, so it’s slightly bigger than usual. It’s a normal Japan hotel size! If you are tall or have a big body, you might find it’s uncomfortable, but for me it’s fine, and there’s some space to pack my luggage!
One thing that impresses me was the attentiveness and friendliness of the staffs. The moment you enter the lobby, they are ready to assist you, no matter what matters you have: whether it is checking in, asking for directions, or even recommendations where to have dinner! Check in was smooth and view from the hotel room is great. Breakfast is at 35F, and if you wakes up early, you will have a chance to catch the sunrise! Variety of food is great and everything is tasty! Overall, a comfortable stay!
Last but not the least, this hotel is just located next to Sapporo Station!
I've stayed here multiple times already. The main advantage is its convenient location, being close to both the JR station and Odori Park. The room size is decent, and the cleanliness is good. I'll definitely stay here again.
I booked this ryokan last minute because I had to cancel my Hakodate trip due to the earthquake and tsunami warning. It turned out to be the best possible alternative! I really loved two things about this place: the incredible Onsen and the prime location. The onsen is, without a doubt, the biggest I've tried in Japan, with more than seven beautifully maintained indoor and outdoor pools. One major plus is that the baths are open for extremely long hours—from 5 AM until 1 AM. If you have a change of plans or delays due to weather, you can always head to the onsen to fully relax and unwind. If you go just before sunset, you can even see a spectacular view of Hell Valley from the onsen.
The location couldn't be better; it's just minutes away from Hell Valley. I highly recommend going at night for an evening stroll to experience the ”Path of Demon Fire”—it’s basically a path lit up with small lanterns, creating a really unique and spooky vibe. The hotel also offers a discounted price and provides a free shuttle to the Bear Park—a definite must-go, especially with all the snow!
Excellent hotel. The rooftop infinity pool, hot spring, terrace bath, sea breeze, and Hakodate night view were incredibly relaxing. I used the baths both in the evening and in the morning. There's a scenic bar lounge that offers coffee. The room had a private washer/dryer and a microwave. The breakfast offered was great value, allowing you to choose a restaurant at the adjacent seafood market. However, I didn't opt for it because I wanted to try catching squid and grilling it, and also having crab shabu-shabu – this morning market is truly the best for seafood. Disposable slippers were provided, which many Japanese hotels don't offer.
The hotel is conveniently located within a 10-minute walk from Hakodate JR Station. The absolute highlight was the incredibly extensive breakfast, offering a wide variety of dishes including ramen and sashimi. Another major plus was the rooftop hot spring (onsen), which boasted fantastic views and was perfect for unwinding. On the same floor as the onsen, there's a snack bar open until 11 PM, where you can conveniently charge items like ramen, takoyaki, and ice cream directly to your room card. Overall, it was a very comfortable and pleasant stay.
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8.8/10
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GGuest UserWe booked this hotel for a special stay for our Christmas Day abroad and it did not disappoint. The rooms are cozy, spacious and quiet with very comfy beds. We appreciated the entry way with the closet and shoe rack. We also appreciated the shower with great pressure, the large sink counter and the Japanese style toilet. There was also a good amount of toiletries provided. We had Japanese style pajamas, slippers for the room, sandals to go around the hotel in and even slippers specifically for the toilet area. The room has a large TV and you can connect to it with an HDMI cable or screencast but we could not figure out how to screencast. The hotel primarily caters to Japanese so the important stuff was in English but the little things like the remote control and temperature control were not.
We booked our stay with the buffet dinner and breakfast and for our stay it seems that all the greatest hits for Japanese cuisine were out. For dinner they had a steak grilling station, a BBQ scallop station, a sushi chef, crab dumplings and all kinds of accompaniments. For the dessert they had an array of tasty sweets but we enjoyed the macarons and Hokkaido ice cream the most. The breakfast was equally fantastic with a miso soup station, all kinds of sashimi, black pork dumplings, fried chicken and all kinds of crowd pleasers. There is a juice station and a coffee machine that makes all kinds of drinks so we were very pleased with the meals. We appreciated the plates and small dishes that allowed for small portions so we could pretty much try everything. Some items at the buffet did run out and these were specifically the small dishes - it is worth going early for breakfast and dinner because some items are not replenished and I found quite a few of these very delicious!
There isn't much around the hotel other than a 7-11 and a small botanical garden across the bridge but it is definitely a hotel meant to stay in and enjoy. We went to the onsen at night and in the morning and really enjoyed the outdoor bath which was sea facing. At night you could hear the waves and see the stars and during the day you could enjoy the beach and mountain view. The onsen baths have a variety of temperature pools and saunas and good bath products. There is a machine that dispenses a few pop flavours, cold tea and mineral water in the change room. There was a variety of self care products available in the change rooms as well like toothbrushes and razors.
Our room was very cozy after our bath and we found that the temperature for the hotel was possibly centrally controlled and not adjustable according to Google translation. It was set at a balmy 24 but we did figure out how to turn it off and got a comfortable night's rest. I wasn't a big fan of the hard toothbrushes that were provided mainly because the toothbrush used a coating rather than toothpaste which makes them truly single use.
The hotel offers quite a few amenities outside of the onsen area but the onsen was the highlight for us. They have a lounge area with lots of seats looking out to the sea near the front desk, a separate restaurant from the buffet restaurant, a souvenir shop that sells drinks too and luggage storage. We aren't sure if there are multiple floors with laundry machines but the one laundry room we did find only had one machine so this might not be a hotel to do your laundry at.
The hotel is easily accessible from both the train station and airport. From the train station you can take a bus or the tram which would take about 30 minutes and from the airport there are some dedicated busses that will take about 15 minutes. The bus station and tram station closest to the hotel is Yunokawa Onsen.
This was a great stay for us and we felt one night here was perfect. There is a lot to see in Hakodate and had we stayed longer we would have chosen a more economical option but this truly was a special treat for us.
AAnonymous UserI love the Courtyard by Marriott Sapporo; it's a peaceful oasis in a lively area, and everything about it was excellent. It's just a 15-minute walk to Tanukikoji shopping street, making the daily round trip a pleasant stroll. The breakfast spread was generous and offered a wide variety of choices. My son is young but quite tall for his age, and he sometimes worries about being questioned about his age; here, they thoughtfully provided children's meal cards. Our suite was incredibly spacious, and having two separate bathrooms was incredibly convenient. The overall decor was also lovely. We consistently opt for eco-friendly practices by not requesting frequent linen changes at hotels worldwide, and here, they even offered afternoon tea and snacks as an extra incentive for doing so.
MM474639****I highly, highly recommend this hotel! It's located near Goryokaku Park, easily accessible by tram from JR Hakodate Station. This area is quite central, with museums, shopping malls, and plenty of great food options nearby – there's even a super delicious soup curry place! A Lawson and 7-Eleven are less than a minute away, and it's also close to Yunokawa Onsen.
I recommend this hotel for a couple of reasons. First, the room was exceptionally clean and spacious. I stayed in a king-size room by myself, and it felt more than ample; I could easily fit several suitcases without an issue. Second, the staff's service attitude was excellent – very polite and courteous. I had a meeting in the morning and requested that the cleaning staff not disturb me during that time. Throughout my stay, no one ever knocked on my door; they quietly cleaned the adjacent rooms. Later, when I returned from sightseeing in the evening, I found a bag of fresh toiletries hanging on my door!
I was so touched! They were considerate enough not to disturb me by knocking, yet also made sure I had new bathroom supplies.
I was deeply impressed by the hotel's service and thoughtful consideration! This was truly the most satisfying hotel experience of my Hokkaido trip. The price was reasonable, the cleanliness was impeccable, and the staff were warm and polite.
Next time I visit Hakodate, I'm booking this hotel directly.
Rrosie_qiqiRoom is spacious with a private garden & outdoors onsen.
Welcome puddings were very yummy and yet the buffet in there was very insipid. Frankly speaking, the only two good foods there are sashimi and rice, what a shame.
Others: Very close to the lake, 1-2 minutes walk; a large and cozy lobby with good jazz music from an antique JBL sound system; live music performance every night; lots of books; fireplace and roasted marshmallows; lovely shop on the 3rd floor (prized reasonably). All is well except the buffet. Did not try the Japanese one (needs to book and pay a lot) hence a bit regretted.
MM606647****The hotel is conveniently located near Hakodate JR Station, making it easy to reach attractions by bus or tram. They also offer a free shuttle service to Goryokaku and the Red Brick Warehouses. Check-in and check-out were smooth and efficient. The room size was decent, and there's a communal water dispenser, plus you can boil water in your room. The onsen (hot spring) bath is quite unique with its yellowish-brown water, and the outdoor bath is excellent. Another highlight is the second-floor common area, which features information about Hakodate's historical sites. It's a great spot for friends to gather for tea or to relax after a hot spring soak. There's even an outdoor heater. Breakfast offers a good selection of seafood, and despite being busy, it was well-organized.
AAI-KimiThis is *the* must-stay hotel in Shiretoko, hands down. I discovered it through a COCOGO Travel video on Bilibili, and its serene, tranquil, and natural vibe instantly captivated me, making me determined to visit.
Shiretoko in summer is all about forests, hot springs, lakes, wild brown bears, and Ainu culture. Here, everything lives in elegant harmony with nature, allowing you to experience its magnificent landscapes firsthand.
The hotel's decor beautifully reflects the local culture. They offer complimentary ice cream and an open bar with free-flowing drinks. Both breakfast and dinner feature carefully selected local ingredients; while portions aren't huge, they are incredibly refined and exquisite.
From the hotel's onsen and authentic Finnish Löyly sauna, you can gaze out over the Shiretoko mountains and the Sea of Okhotsk. The breathtaking views are sure to lift your spirits and leave you feeling refreshed.
GGuest UserWe travelled by rental car so the location wasn't a problem and not far from Otaru canal and main attractions. The staff's service was superb. The whole hotel is tatami floor. There were small events like Japanese dancing for guests and camping with free snacks. The hotel's garden was nice. I really enjoy staying at the hotel.
AAhmedpomPerfect Family Onsen Stay with Baby - Ryotei Hanayura
We stayed here with our 9-month-old baby and it was amazing! Finding a Japanese onsen hotel that actually welcomes families with young kids is super rare, but this place was perfect for us.
What Made It SpecialPrivate Onsen in Room - This was the best part! Having our own hot spring bath in the room meant we could relax anytime without worrying about disturbing other guests or dealing with public bath schedules. The water comes directly from the hot spring and was hot but comfortable. The private outdoor setting was awesome!
Large Public Baths - The main onsen facilities were beautiful with different types of baths . Open from 2pm to 9:30am next day, so lots of flexibility.
FDining - They do kaiseki-style meals at breakfast and dinner where you pick your breakfast and dinner time slots at check-in. The food was excellent and they accommodated our dietary needs without any fuss. When we needed to change our dinner time one night, they were totally fine with it.
Turndown Service - While we were at dinner, housekeeping would set up our futon beds. Such a nice touch that we didn't have to worry about room setup with a tired baby.
Family-Friendly Features•
Free baby equipment rental: bath chairs for onsen, regular high chairs, diaper bins, changing mats•Staff spoke English and were super helpful with baby needs•
Tons of parking space (no stress with car seat and stroller)•
Traditional Japanese room with tatami but baby-safe
The Room
Traditional Japanese style with wooden floors and tatami areas. Mini-fridge was great for baby formula and snacks. Room slippers provided. Everything was clean and well-maintained. Our room had 5 futon beds and a private open-air bath.
Location & Practical StuffLocated in Noboribetsu Onsen, Hokkaido. Ryotei Hanayura is part of Toho Resort group - you can check out their other properties at tohoresort.com/english/. Easy parking with multiple levels. Clear signage in multiple languages. 24-hour front desk if you need anything.
Bottom LineThis is probably one of the few authentic luxury onsen ryokans in Japan that truly welcomes families with babies. The private onsen alone makes it worth it, but the flexible service and genuine hospitality made our stay memorable. We'll definitely be back as our little one grows up.
Perfect for: Families with young children wanting authentic Japanese luxury onsen experience
Not ideal for: People looking for adults-only quiet retreatTip:
GGuest UserExcellent choice for budget-conscious travelers visiting Hakodate! convenient location - easy to get around, with a short walk to the tram station. The tram connects you to many popular attractions around the city. Plus, the airport transfer bus stop is just a stone's throw away, with affordable fares to New Chitose Airport (13,000 yen). We also discovered a lovely 2nd-generation ice cream parlor right opposite the bus stop! The hotel's breakfast was impressive and delicious. Overall, the hotel offers great value for its price. We had a family room with excellent view for sunrise 🌅.
MM1x2q5tam****A 5-60 sqm room is a luxury in Japan, and this hotel absolutely delivers on value for money. The entire hotel feels incredibly comfortable, the service attitude is excellent, and the toiletries are also very good. Plus, there's a hot spring – at this price point, it almost has no competition. Especially now during the snow season, breakfast truly feels like a special ritual.
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