The twin room was quite spacious, with two 1.2-meter-wide single beds and enough space in between to get out of bed easily. On the other side, I could open my 30-inch suitcase. The price of around 1,000 RMB during the winter holiday, including breakfast, was acceptable. I think Ctrip had a package without breakfast for 600-700 RMB per night. However, those packages need to be booked in advance, which isn't suitable for a traveler like me who needs flexibility. One thing to note is that the duvet didn't have a cover, it was just a sheet over the duvet. It felt unhygienic (because the exposed part was the duvet itself, which isn't changed) and wasn't very comfortable. I was quite bothered by it, but since I was traveling with a child, it wasn't convenient to switch hotels. The heating was very strong, almost too hot for the duvet. The breakfast on the first floor was plentiful, mainly Asian-style.
A traditional Japanese hotspring resort with excellent view and great breakfast. Staff are polite and friendly. The public hotspring has a wonderful view.
The location is perfect. You can take the airport bus right outside the hotel, making it easy to catch your ride. The hotel is right by Hakodate Station, and there's a drugstore downstairs, which is super convenient. Getting to all the attractions is also very easy, whether by bus or on foot.
Hotels in Chuo Ward,Sapporo28.7% of visitors choose this area
GGuest User2025.12.31
For a Japanese hotel, the room size is quite spacious. The location is excellent and very convenient, with a subway station right at the entrance and the airport shuttle stop directly across the street. The outdoor scenery is also beautiful, with a large park perfect for taking photos and playing in the snow.
The room was nice, and check-in was smooth at the front desk on the second floor. It was very convenient that the front desk had self-service amenities like toiletries, pajamas, and an ice machine. However, there were some hairs under the mattress, so the cleanliness could be improved.
The location is super convenient, especially in heavy snow. When the roads are covered in slush, it's a huge relief that this hotel has direct access from JR, so you don't even have to go outside. The staff are friendly and thoughtful, and the view is great – the west-facing scenery is particularly beautiful.
An absolutely perfect experience! This hotel, built in 1934, is nearly a century old and exudes a profound sense of history with its distinctive Japanese-Western old money charm. The lobby and public areas are understated yet sophisticated, with exquisite attention to detail. The room was impeccably maintained and felt brand new, not at all dated. Even the bathroom facilities, like the drainage and ventilation, were modern and completely odor-free. The service throughout our stay was exceptional, showcasing traditional Japanese hospitality at every turn. We were incredibly lucky to be assigned a large Hollywood Twin room in the East Wing – a spacious 40 square meters, easily accommodating two 28-inch suitcases and two snowboards with plenty of room to spare. A delightful surprise at night was catching a glimpse of Sapporo Tower from our window. The twinkling tower lights paired with falling snowflakes created a truly romantic scene. The breakfast was excellent, easily on par with some of the best hotel breakfasts in Hokkaido, offering everything you could want. A special shout-out to the apple pie for dessert – it was absolutely delicious! Thank you for taking such good care of us during our stay. We hope to visit again someday!
The hotel is quite large, with several buildings. Upon check-in, the front desk staff explained everything, and we stayed in the South Wing. We checked in after 2 PM, took a short break, and then went for a hot spring bath. It's a nude onsen, so before entering, you grab a hand towel and bath towel, then store your phone and the bath towel. There are many pools with different functions, including outdoor hot spring pools.
When we returned from dinner, the staff had already turned down the beds. If you exit the hotel and turn right, Hell Valley is about a five-minute walk. Turning left, you can take a cable car to the Bear Ranch, also about five minutes away. There are quite a few restaurants near the hotel, but most of them close by 3 or 4 PM. Overall, it was a good experience.
The hotel boasts an excellent location, being close to JR station and within walking distance. It's right by the sea, with a seafood market just below, which makes breakfast convenient. There's also a convenience store nearby. The rooms are clean and tidy, with complete facilities, and offer beautiful sea views from the windows. The front desk service is great. My favorite part was the public indoor and outdoor onsen on the upper floor of the hotel, where you can soak while enjoying the sea view. Even the lounge area offers sea views – it's fantastic! Highly recommend this place! 👍
Traveled with friends and we were very happy with the hotel; it was conveniently located for getting everywhere. Hakodate's million-dollar night view is definitely worth seeing. The hotel is also very close to Hakodate Station, and the onsen was great – a really comfortable stay.
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9.1/10
Great
JJesscacaAbout 10-15mins driving distance from the city center. Parking is located next to it (around 2mins walking distance) where u have to walk through an alley to hotel main door. Perhaps they can install a street light in the alley way or a back door near to parking lots coz it is quite dark and scary to walk alone.
Breakfast is lack of variety but acceptable.
Other than these, overall is satisfied.
WWcherry313The location is very convenient, just a two-minute walk from Nakajima-koen subway station. From Nakajima-koen, it's three stops to Sapporo Station. There was construction going on downstairs past 10 PM, I'm not sure why, but it was a bit noisy. The room wasn't particularly large, but the heating was excellent; everything else was pretty standard.
LLern ChongWe faced major comfort problems unique to this establishment. Having stayed in six different hotels during our trip, this was the only one that presented these issues.
The primary problem was the temperature control. Despite setting the room to a cool 18^{\circ}\text{C}, the room remained stiflingly hot. Staff explained that the system was set to heat for the winter, leaving guests without adequate cooling control. We were forced to request a standing fan just to achieve a bearable sleeping environment.
Furthermore, we both experienced significant itchiness while sleeping on the bed. This is unacceptable and suggests a concerning issue with the bedding or mattress hygiene
Rrosie_qiqiRoom is spacious with a private garden & outdoors onsen.
Welcome puddings were very yummy and yet the buffet in there was very insipid. Frankly speaking, the only two good foods there are sashimi and rice, what a shame.
Others: Very close to the lake, 1-2 minutes walk; a large and cozy lobby with good jazz music from an antique JBL sound system; live music performance every night; lots of books; fireplace and roasted marshmallows; lovely shop on the 3rd floor (prized reasonably). All is well except the buffet. Did not try the Japanese one (needs to book and pay a lot) hence a bit regretted.
GGuest UserThe hotel is conveniently located near Hakodate JR Station, making it easy to reach attractions by bus or tram. They also offer a free shuttle service to Goryokaku and the Red Brick Warehouses. Check-in and check-out were smooth and efficient. The room size was decent, and there's a communal water dispenser, plus you can boil water in your room. The onsen (hot spring) bath is quite unique with its yellowish-brown water, and the outdoor bath is excellent. Another highlight is the second-floor common area, which features information about Hakodate's historical sites. It's a great spot for friends to gather for tea or to relax after a hot spring soak. There's even an outdoor heater. Breakfast offers a good selection of seafood, and despite being busy, it was well-organized.
AAI-KimiThis is *the* must-stay hotel in Shiretoko, hands down. I discovered it through a COCOGO Travel video on Bilibili, and its serene, tranquil, and natural vibe instantly captivated me, making me determined to visit.
Shiretoko in summer is all about forests, hot springs, lakes, wild brown bears, and Ainu culture. Here, everything lives in elegant harmony with nature, allowing you to experience its magnificent landscapes firsthand.
The hotel's decor beautifully reflects the local culture. They offer complimentary ice cream and an open bar with free-flowing drinks. Both breakfast and dinner feature carefully selected local ingredients; while portions aren't huge, they are incredibly refined and exquisite.
From the hotel's onsen and authentic Finnish Löyly sauna, you can gaze out over the Shiretoko mountains and the Sea of Okhotsk. The breathtaking views are sure to lift your spirits and leave you feeling refreshed.
AAnonymous UserAn absolutely worthwhile night! The private onsen was high quality and the hotel offered great privacy. Both meals we had were delicious, and the service was excellent. The scenery was breathtaking. It was one of those places you never want to check out of. They even offered complimentary snacks upon departure, and the bar had a wide selection of food in the evening. Strolling in the snow after dinner was also beautiful.
GGuest UserThe hotel, the room, and the bathroom were all spotlessly clean. The front desk staff were also very accommodating. It was a huge plus to have a washing machine in the room with a drying rack by the window for my kids' clothes. The sun was out, so everything dried quickly. The microwave was also incredibly useful for warming up baby food. Having a water dispenser on every floor was great because I could make formula milk without having to boil water. The breakfast had a wide variety of delicious options, but the curry was especially good. The restaurant staff were also quick to provide a high chair for my child, which was appreciated. I'd definitely like to stay at this hotel again.
WWingStefanieThe room was very spacious. Dinner and breakfast were already set up, though there were slightly fewer hot dishes. The hot springs were very comfortable; the whole town smelled of sulfur, and my skin felt smooth after soaking. It's about a ten-minute walk to the Bear Ranch, passing what seemed to be the central convenience store, 7-Eleven. Since it was close to a holiday, many shops were closed, making it a good spot for a relaxing hot spring retreat. For scenic views, Lake Toya is more highly recommended.
MM629008****The environment and amenities were excellent! I really enjoyed my stay. Our family room had a balcony with a beautiful sea view, and the morning sun streaming in was absolutely lovely and comfortable. Plus, there's a hot spring to relax in.
The kitchen was incredibly convenient, with fully equipped cooking facilities including pots, pans, plates, and cutlery. My only suggestion would be to provide dish soap.
The front desk had a young man, who I believe was *********, who was super nice! He was very gentle and polite, answered all our questions, and gave great recommendations! Truly fantastic! I would definitely choose this place again on my next trip to Hakodate.
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