The location is great, very close to Robinsons Mall and walking distance to Veranza Mall. The pool was well maintained. There's free water refill thru the dispenser by the corridors.
The only thing that really shocked me are the towels. For a 4-star rated hotel that boasts its kinda luxurious vibe, the towels are really disappointing. I have stayed in 2-star hotels with fresher, whiter and newer towels. Their towels were grayish white, old, rough and obviously worn-out. I had high expectations. It was such a turn-off. Hopefully you can buy new towels and impress your guests better the next time.
The value for money was just right — what we paid matched the experience we had. The hotel was clean and well-maintained. The food was okay, near to exceptional. One thing we appreciated was the staff — they were all accommodating.
I just noticed one thing in the bathroom: when taking a shower, some water tends to flow out towards the toilet bowl area, which can be a bit inconvenient.
Overall, our experience was very good. No major issues and we felt comfortable during our stay. I’d give it an 8 out of 10.
The hotel is good, but it is often not booked. This is one of the best sprinkle shops in General City. No other hotel is incomparable in terms of facilities or services.
Super good location it is near malls and hospitals and a lot of restaurants. The check in is smooth and the room is spacious and clean. Only downside at least during our stay is the ongoing renovations we can hear the drillings in our room but it stops during the night. The breakfast buffet was also relocated to a nearby resto so we had to walk a bit to get there but so close not really a hassle. The food selections in the breakfast buffet is a bit underwhelming though I think fair enough for the price. Over-all a recommended place to stay in GenSan!
The hotel has an older feel, but it’s alright overall. The rooms could use a bit of updating, though. The staff are pleasant and friendly, and the breakfast buffet offers good value.
The lights were too dim. Not ideal since we have child. The floor in the bathroom were too slippery not good for children when taking a bath. No floor mats to dry our feet after shower. And no other amenities too boring.
The room was big!
free breakfast pa. kaso, simple breakfast lang. i mean, rice, egg and 2 slices of ham. tapos papaya and coffee. pero for its price, good na goods talaga.
the room didn't have hot and cold shower. pretty bad for those who can't tolerate cold water
wala dn prepared na towels. i had to ask the front desk pa. pero accommodating naman sila.
Good stay for its price, promise! .
Good
26 reviews
7.6/10
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9.1/10
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NNadine VillarinThe location is great, very close to Robinsons Mall and walking distance to Veranza Mall. The pool was well maintained. There's free water refill thru the dispenser by the corridors.
The only thing that really shocked me are the towels. For a 4-star rated hotel that boasts its kinda luxurious vibe, the towels are really disappointing. I have stayed in 2-star hotels with fresher, whiter and newer towels. Their towels were grayish white, old, rough and obviously worn-out. I had high expectations. It was such a turn-off. Hopefully you can buy new towels and impress your guests better the next time.
AAnonymous UserReview for Casa Rafael Inn: 2/5
I stayed at Casa Rafael Inn for a short trip, and while it has its comforts, there are a few drawbacks to consider. The accommodations are decent if you're only staying for a night or two, but I wouldn't recommend it for longer stays.
One major issue was the air conditioning – it simply wasn't cold enough, which was especially uncomfortable during the summer heat. If you plan to visit during warmer months, I suggest looking at other options or ensuring you have a room with better cooling.
Overall, the inn has a cozy vibe, but the lack of sufficient cooling and some other minor inconveniences make it hard to give a higher rating. Consider your needs carefully before booking.
SSplendidGeminiThe value for money was just right — what we paid matched the experience we had. The hotel was clean and well-maintained. The food was okay, near to exceptional. One thing we appreciated was the staff — they were all accommodating.
I just noticed one thing in the bathroom: when taking a shower, some water tends to flow out towards the toilet bowl area, which can be a bit inconvenient.
Overall, our experience was very good. No major issues and we felt comfortable during our stay. I’d give it an 8 out of 10.
JJesse AcasoI like the location of the hotel. This is a very simple hotel so don't expect much. I also like that there is a cafe downstairs it's really helpful especially since I was working at night shift the coffee is easy access ☕🥰☕🥳
CcjohnjugsSuper good location it is near malls and hospitals and a lot of restaurants. The check in is smooth and the room is spacious and clean. Only downside at least during our stay is the ongoing renovations we can hear the drillings in our room but it stops during the night. The breakfast buffet was also relocated to a nearby resto so we had to walk a bit to get there but so close not really a hassle. The food selections in the breakfast buffet is a bit underwhelming though I think fair enough for the price. Over-all a recommended place to stay in GenSan!
MMelanie Meili⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
We had an absolutely wonderful experience at Dolores Farm Resort in Polomolok, Gensan! 🌴✨ The place is peaceful, family-friendly, and full of fun activities. The staff were incredibly warm and accommodating, the rooms were clean and cozy, and the entire resort was well-maintained. 🏡💦 The food was delicious, the pool was relaxing, and every corner felt like a little escape into nature. 🌺🌿 Truly a 10/10 stay — can’t wait to come back again! ❤️👏
JJohn MoreyThe location is very good being within a short walk from several shopping centers and malls. The staff was very friendly and courteous.
Very few parking spaces. Shower had a water heater that didn't function. I ordered the breakfast and of the four people in my group, not one was pleased with the meal. Bacon was badly burned. Eggs were asked to be soft yoked and we're fried almost to a crisp. Totally couldn't eat my breakfast.
OOregThe room was big!
free breakfast pa. kaso, simple breakfast lang. i mean, rice, egg and 2 slices of ham. tapos papaya and coffee. pero for its price, good na goods talaga.
the room didn't have hot and cold shower. pretty bad for those who can't tolerate cold water
wala dn prepared na towels. i had to ask the front desk pa. pero accommodating naman sila.
Good stay for its price, promise! .
AArranAyres ukThe hotel has an older feel, but it’s alright overall. The rooms could use a bit of updating, though. The staff are pleasant and friendly, and the breakfast buffet offers good value.
AAnonymous UserThe lights were too dim. Not ideal since we have child. The floor in the bathroom were too slippery not good for children when taking a bath. No floor mats to dry our feet after shower. And no other amenities too boring.
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