Business Hotels in Mazovia, Poland

I had a great stay at Mercure Warszawa Centrum. The hotel offers a convenient location, comfortable rooms, and excellent service. A solid choice for a stay in Warsaw

on the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off. next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me. this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up. eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training. the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities. 第一晚入住時，已經很晚了，酒店人員在沒有通知我的情況下，給我安排了一間傷殘人士的房間。 由於太疲倦了，所以只是感覺房間怪怪的，但並沒察覺有什麼問題。直到第二天晚上，洗完澡之後，整個廁所也是濕的，我差一點就要滑倒。 再看看之前預訂時的收據，發現房間的廁所根本不應該是這個樣子，繼而我到酒店大堂理論，他們才告訴我，因為第一天晚上時候，訂單太滿了，所以才為我安排這樣的房間。 可是你要知道，這樣的設計，正常人洗澡，是真的很容易滑倒。他們不但沒有誠意的道歉，只是詢問我想要怎樣。 說實話，這難道不是酒店的問題嗎？第一天並沒坦白這不是我原本所訂的房間、繼而我發現後，亦沒作出任何相應的措施、道歉。 最後在我要求下，他們給我換了最好的房間，另外給我送了兩天免費的早餐。不過，這通通都是我要求的，酒店人員真的有需要再培訓。 第一張照片是他們賠罪送的水果。

Clean rooms, comfortable beds, great breakfast, fresh and still warm bread. The hotel itself is very quiet, only the air conditioning units in the building can unfortunately be heard constantly as a noise/vibration. Even when the card was removed and there was no electricity in the room itself, the vibration persisted. There were three of us, 2 adults + 1 child, the room was quite small, unfortunately no closet. Electric cars can be charged in the underground car park if there is a free space (2 columns type 2, 16 A), you pay the normal parking price of around 30 euros

Here We Go Again,Repeat Business Is Best Business, This must Be my 5/6 time at mercure grand warsaw, The Moment you waik in you are warmly greeted by wonderful staff, Hotel is impeccable,Rooms are as always exceptionaly clean, Mercure grand definitely should get gold award for best breakfast in warsaw, They even have champagne for breakfast, Wide choices of great tasting food, Location is the the best ,The street has many restaurants & Bars & extremely safe neighbourhood, Thank you to Joanna ( guest manager)for taking good care of her guests,

The location is very convenient with a great view of the palace of culture and science. Only 10 min on foot from the main train station. The stuff was very friendly and helpful.

Pick this hotel for the city view and if you’d like to attend the spa. The amenities are pretty old, especially the carpet is like 20 years old. The bath was clogged, the water was not going away but was okay when staying just 1 night . Also, the noise cancellation from the street is really bad — even with ear bugs you can hear the noise from the trams!

It's located in a corner of a district lined with skyscrapers. It's a bit of a walk from the subway and tram stations, but you can access it directly by bus. The room was very new and beautiful, and I was incredibly excited the moment I entered. I think I would pay twice as much to stay in a hotel of this class in Japan. I was able to stay in a great hotel at a reasonable price, and it became a wonderful memory! Thank you!

Great location and spacious room! Walking distance to the bar area and get nice local food.

Thank you so much for early chech in! Breakfast is nice, place overall is modern and cozy. Location a bit not touristic, but easy reachable with tram. I enjoy being there!

Convenient location, right in the city center with the view of the city landmarks. Friendly staff and good breakfast. The only disappointment was the swimming pool/ sauna rules which are not specified while making a booking on trip.com. We came to find out that the pool is only accessible for one hour per guest and additional time must be paid extra and cannot exceed 3 hours per day.  In addition, an advanced booking must be made in order to use the pool and spa facilities. These restrictions should be transparently stated as the inconvenience left us with a feeling of mis-advertisement, which is a shame for such a nice hotel.