Family Hotels in Henan, China

I rarely leave reviews, but this time I just had to because the hotel was so exceptional, and I didn't want the hard work of all the staff to go unnoticed. I stayed for four days, and the room was incredibly comfortable, spacious, clean, and beautiful. But beyond the room's comfort, the service truly provided an overwhelming amount of emotional value. 👍 The complimentary pick-up and drop-off service was fantastic. The driver was formally dressed, neat, and proactively helped us with all our luggage. The car was also spotless, and everyone received a wet towel and a bottle of mineral water upon entering. The attention to detail in their service was outstanding. The front desk staff were incredibly enthusiastic and diligent. Every day, they offered a free selection of snacks, beverages, ice cream, and tea bags. Whenever we had questions, they answered with genuine warmth and enthusiasm, and even gave us various small gifts, which was a delightful surprise. The housekeeping service was absolutely unparalleled; it made you feel like royalty (like even the emperor would bow to you! 😂). All the housekeeping ladies not only fulfilled every request but also proactively anticipated our needs. For example, when they saw my glasses on the table, a housekeeping attendant proactively brought an eyeglass case. When they noticed we had a lot of clothes, a lady would bring a drying rack. And when they saw our cosmetics scattered on the table, another lady brought two small cosmetic bags to help us organize and carry them more conveniently. The breakfast buffet offered a wide variety of delicious options, with a comprehensive selection of Chinese and Western, hot and cold dishes. The restaurant staff would also proactively and randomly ask guests daily, 'How was your rest last night? Do you have any suggestions for improvement?' If they saw a guest carrying too many plates, they would offer to help carry them back to the table. For dishes that took a few minutes to prepare, they would ask for the table number and deliver them. If you didn't want to go downstairs for breakfast, they could even deliver it to your room. The parking attendant was also amazing, helping with parking, moving cars, and safekeeping keys. Whenever you parked, the attendant was always there, truly providing constant assistance. 😂 Across every service, there were so many instances of such proactive service that it truly deserves the highest praise.

The room was very nice and matched the pictures very well. The large wardrobe and sofa in the room are very useful. The TV can be projected and can watch many programs. I like it very much! The room is clean and tidy. The hotel staff are very kind and have a great service attitude! The location of the hotel is very good. There is a big park right outside the door and the air is very good. There are subways and buses nearby, and transportation is convenient. The stay experience is perfect, recommended to stay!

BEST STAY EVER! Long review, but a meaningful one. Hotel & Facilities: I stayed here for 4 nights. The hotel is beautiful, peaceful, and well maintained. The location is excellent, only about a 5-minute walk from the main entrance of the Longmen Grottoes, plus all the shopping and food area. There is also a nearby bridge where I enjoyed beautiful views of the grottoes without entering the site! The receptionist Mengmeng upgraded my room to a suite free of charge, which made my stay even more memorable, since it was a special occasion! She was super helpful and kind through my stay. Housekeeping was outstanding. My room was cleaned every day and maintained to a high standard. The breakfast buffet had a variety of dishes and enough choices to keep breakfast interesting throughout my stay, I ate like a queen, besides the restaurant area is super peaceful. As a Spanish girl who does not speak good Chinese, I relied on translation apps, and the staff were always patient, welcoming, and eager to help. Exceptional Staff Support After I Sprained My Ankle: During my visit to the Longmen Grottoes, I unfortunately sprained my ankle. The level of care I received from the hotel staff was exceptional and was one of the main reasons I decided to extend my stay by an extra night. The receptionist Dan Dan and the driver Zhang Hong went above and beyond to help me the night I sprained my ankle. Ma Dan Dan was my main contact point. She regularly checked on me, provided ice for my ankle and even helped me do my laundry! She came up and down to my room several times to bring me everything I needed. I am very grateful for her time and care. The driver Changwang took me to the nearest health centre and he was super patient and talkative, which was nice. Special mention to one staff member called Wang Bing, she was working during the breakfast the day after I sprained my ankle and she was incredibly helpful, lovely and attentive, she even gave me a medicine for mosquito bites! Everyone treated me with kindness and professionalism. I believe mentioning their names is relevant, due to my particular situation, they deserve the recognition. As a solo woman travelling and getting injured far away from home, their support meant a great deal to me. Overall: Whether you are a domestic or international traveller, I highly recommend this hotel. The combination of beautiful facilities, an excellent location, outstanding cleanliness and nd caring staff made this one of the most memorable experiences I have had in my years of travelling. Thank you to the entire team for making my stay so special !

My accommodation in Zhengzhou during my Henan trip. Usually, tourists seem to stay near Erqi Square. However, since we needed to take a train from Zhengzhou East Station to travel across multiple cities, and also planned to visit 'Only Henan' (a scenic spot), plus I heard the scenery around 'The Big Corn' building was good, I specifically chose it as our accommodation for these few days. It turned out to be an excellent choice. Even more, I have to thank 'The Big Corn' for a fortuitous decision: because I chose to stay during two nights that were considered 'off-peak,' I adjusted our travel dates. If not for this, our trip would have coincided with a heavy rainstorm, making it impossible to go out at all. The room itself was fantastic – very large and spacious, with that classic five-star hotel feel. The bathtub was very comfortable for soaking, and the desk was convenient for work. Welcome fruits were also provided. However, the small snacks in the room that I saw mentioned in other reviews didn't seem to be there; I'm not sure if it was due to the room type or something else. The service was also excellent. Ms. Zhang Dongmei and Ms. Kong Mengge provided outstanding service. They were very responsive to all requests. When checking in, they directly offered a late checkout until 4:00 PM, which was incredibly convenient. Regarding the food, I was also very satisfied. The breakfast had a wide variety of options: Roujiamo (meat burger), Huimian (braised noodles), rice noodles, Hulatang (spicy soup), millet porridge, cold dishes, fruits, baked goods, and various Chinese and Western delicacies. It was exceptionally rich and satisfying. The executive lounge was also great; happy hour offered several hot dishes, fruits, desserts, and very good drinks. You could even print custom patterns on your coffee. The facilities, including the gym, swimming pool, and hot spring pool, were also very good. Amenities were plentiful; the swimming pool even had clean towels and non-slip slippers provided. Right downstairs is a large lake, and an evening stroll there with the breeze was very comfortable. I will definitely come back again.

This location is heaven on earth. Surrounded by mountains that take on the form of Buddha. You sit right in the palm of a blessed spot. It is family owned and they treat you like family while you are there. By far some of the kindest people you will meet on your trip. Food is fantastic and homemade. There is a rooftop spot you can relax at, have tea, and even enjoy your meal there. The Shaolin temple is just a short walk from the hotel, and the owners will offer to drive you every time. Make sure to stay here if you are in the area. You will not regret it.

This hotel was another pleasant surprise. Right after booking, I received a call from the butler asking about my arrival time and if I needed airport pickup. Since we were driving, they provided parking directions. We arrived late at night, and everyone, from the gate guard to the front desk staff and the team member who showed us to our room, was incredibly welcoming. I asked for only Coke in the mini-fridge and no other drinks, and they executed that perfectly. The room was very spacious, and I loved that the hot spring bath was indoors and separated from the bedroom by a sliding door – that's a brilliant design. The hotel butler was excellent and reminded us about breakfast. Oh, by the way, if you stay here, don't miss breakfast; that bowl of beef noodles was a real delight. If you need to go to a scenic spot, just contact the butler, and they'll do their best to arrange for a hotel car to take you there, which is a great service. Overall, it was a very enjoyable stay. Thanks for everything! Welcome Fruit: Very sweet and a good variety. Minibar Drinks: If you run out in the room, just grab a Haibi drink from the restaurant to enjoy. Rose Petals: A whole tub full of romantic ambiance.

The room is very clean and tidy. It is very close to the subway entrance and has convenient transportation. I recommend staying here. The lady at the front desk has a very good service attitude and is very gentle. She is well-equipped and has complete facilities. Highly recommended...

This was my first time in Zhengzhou, specifically to see Zhou Shen's concert. I only stayed one night, but the Jajin Hotel left a deep impression on me. Every staff member was incredibly friendly during check-in, and they even upgraded my room and gave us a complimentary afternoon tea. They promptly provided information about the shuttle bus times and locations, and added us to a WeChat group. They flawlessly organized seven shuttle buses to and from the Olympic Sports Center for hundreds of 'Shengmi' (Zhou Shen's fans) – not a single person was left behind! A big thank you to the entire concert service team: Wang Youxing, Fu Wei, Yin Junpeng, Shang Jianghao, Lü Keying, Liu Jian, Liu Chengyu, and Wang Huibin! And of course, all the staff who assisted me during my stay. My first trip to Henan was absolutely perfect!

This place was the best accommodations we had for my parents and my wife, the rooms were spacious, the view was incredible, the hosts was so accommodating and warm, food was delicious. To the right of the hotel is a muslim street with morning markets and sometimes night market, to the left of the hotel after the bridge is the Luoyi ancient city. There are performances every night during the golden week. A lot of festivities and a lot of the traditional hanfu places to try out nearby. We loved this place and will always want to come back here.

This time, I chose to stay at the Marriott Hotel in Luoyang, and the overall experience exceeded my expectations. I especially want to commend the staff from all departments. Upon arrival, staff at the entrance helped with our luggage. The concierge and even a little robot delivered items to our room multiple times. The front desk staff were thoughtful and friendly during check-in. Once in the room, we found it to be comfortable, well-designed, and the attention to detail was impressive. The housekeeping staff even left a personalized welcome letter, which was a lovely touch, and all our individual needs were met. It was a truly delightful stay. The dining experience was also excellent, with high-quality food and attentive service. The Executive Lounge was fantastic; the staff were warm and polite, providing meticulous service, and the happy hour offerings were plentiful. Throughout our stay, the service was professional yet warm, with all departments working together seamlessly and responding promptly, making us feel genuinely valued. Whether for sightseeing or relaxation, this is an excellent choice. I wholeheartedly recommend it and will definitely choose to stay here again on my next visit to Luoyang. My thanks also go to all the staff for their dedicated efforts. You've made a significant contribution to Luoyang's cultural tourism! I will definitely recommend this hotel to friends visiting Luoyang.