Apartment was very clean when we check in. Realised previous occupant’s towels were not cleared in toilet.
Beds are v comfortable to sleep in. Location is gd, just that every where you go have to grab as it’s not within walking distance.
The hotel was overly crowded, and service standards noticeably dropped, especially during the 3 PM check-in rush. While they offer a Family Lounge—which is a thoughtful touch—the service there was actually slower than the main queue outside. The bellboy/luggage area was also extremely slow during peak hours (check-in/check-out).
The facilities and pool are great for kids, but overall the service was disappointing. During breakfast, when we asked for a baby chair, we were told to walk to a corner and get it ourselves—not what you'd expect from a 5-star resort.
Our room also had a leaking toilet. We reported it, and I believe someone came while we were out, as the floor mat had black shoe stains. However, the issue was not fixed, and no one updated us or offered to change our room. For the price and brand, the lack of service and communication was truly underwhelming.
The check-in process was very slow despite the friendliness and service from the receptionist who was very polite and kind. The room was very comfortable, spacious and clean. The food choices at breakfast were quite limited but worth it. And again, the service of the staff here was top-notch and very good, so well done and thank you to the hotel team for that.
Fantastic stay with super friendly, dedicated and sincere services. Well equipped and warmly decorated room. Excellent breakfast with variety of local and international choices, then eggs, roti, noodle soup and juice are freshly made to orders. A nice place to slow down the pace and relax
Perfect stay! The place was cozy, sooooo clean and easy access. The parking also near only 1-minute walking to lift lobby. The view was so nice 🥰 Have swimming pool at level 9. And the location is so strategic near delicious nasi kandar Sulaiman🤩👍🏻 Thank you!
The Marriot Penang hotel apartment is new, perfect and very spacious. Location is great, opposite new reclaimed Gurbey walk & garden and the sea. The look and feel of the interior is modern and very very pleasing.
We like it very much. Swimming pool is clean and the gym is great too. The coffee & pastry at the ground floor cafe is superb, should try it.
Thumbs up to Marriots Penang hotel mgmt and the excellent staff for the best service..we will come back again.
Nice location. 2 parking spaces given which is very good and nicely located near the elevator. Only complaint is the time waiting for the elevator. Too many guest/patrons probably. Worse during checkout time.
Other than that apartment was spacious and clean. Very happy with it.
This hotel is an absolute gem! Everything feels fresh, modern, and beautifully designed. The attention to detail—from the elegant decor to the warm lighting—creates such a relaxing atmosphere. It’s clear that a lot of thought went into creating a space that’s both comfortable and visually stunning. I loved staying here and would absolutely recommend it to anyone looking for a luxurious and peaceful getaway.
Lexis Penang Exceeded Expectations!
I recently stayed at Lexis Penang and was thoroughly impressed! The resort offered a perfect blend of comfort, amenities, and stunning views. The rooms were spacious and well-appointed, while the staff were friendly and attentive.
The resort's facilities, including the pool and fitness center, were top-notch. I also appreciated the convenient location, which made it easy to explore Penang's attractions.
Overall, I'd highly recommend Lexis Penang to anyone looking for a relaxing and enjoyable getaway. Can't wait to come back!”
Very Good
607 reviews
8.8/10
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8.0/10
Very Good
EElyana MazharIts was my 5th time here but this time with my beloved husband for our prehoneymoon vacay hehe.. Great environment, good amenities and for breakfast buffet variety can upgrade more in future yeah 👌
JJeffreyNice hotel from the outside but old rooms on the inside. Wash basin does not come with a stopper, there is a risk that small jewelries may drop into the basin and not be able to be retrieved. The bath tub is old and seem to be cracking. Bed is pretty comfortable and comes with contour pillows.. Only 1 keycard per room, so no way you can keep the aircon on to keep the room cool when you are out. After a hot day, coming back to a warm room is a no-no for me. Basic toiletries such as toothbrush and toothpaste are provided but not shaver. One toilet roll per room and you need to call the receptionist every time you need a top up of the toilet roll. The cafe is undergoing renovation during our stay but no inconvenience to us. Though the lift lobby stated that there's a gym on the 11th floor, when I'm up there, I don't see any gym. Looks like a place to store damage bedheads. Overall, if it's just a cheap room you need, I've no complains. Fulfilled the need. Location is good. Next to a durian stall. So, durian lovers, no need to travel to far to get your durians.
IImadNothing to complain about honestly. The location is good, the hotel is clean. We spent two nights here and we had good sleep, a lot of cool stuff around the hotel and it’s good to feel the vibes in George Town.
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