Family Hotels in Oregon, United States

Very new hotel, quiet environment, rich breakfast, different breakfast every day, close to various attractions, with swimming pool and hot springs, children have a lot of fun, recommend this hotel

I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel. We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms. I want to be very clear about the nature of these items: The box was full and intact It contained injectable prescription medications, clearly medical in nature The medications were stored inside the refrigerator, not left out in the room These items were obviously not trash and are easy to identify as medical supplies Given these facts, I find it extremely concerning and unacceptable that: The items were apparently discarded or mishandled, and No attempt was made to contact me to confirm whether these medically critical items should be kept. At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications. These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.

I had a very pleasant stay at this hotel and would definitely recommend it to others. The rooms were clean, spacious, and well-maintained, with all the necessary amenities for a comfortable stay. The staff was extremely courteous and always ready to help, which made the experience even better. Check-in and check-out were smooth and hassle-free. The location of the hotel is also a big advantage, as it is easily accessible and close to key areas. The food quality was excellent, with a good variety of options available. Overall, it was a great experience, offering good value for money, and I would happily stay here again.

It is always a pleasure to stay here! It has a resort feel and I love it!!!

There appeared to be a misunderstanding between the hotel and Trip.com as we booked the stay with breakfast stated as included but the hotel reception said they had not provided breakfast for a long time, since Covid19 started. They needed to sort this between themselves. However, the manager was gracious to refund us the cost of breakfast at a nearby cafe. The location of the hotel was near to a number of bus stops for different directions. The view from our room window was very poor, just an internal air well.

Along the way, I finally don't want to live in a motel. The room is great. Drive thousands of kilometers, there is such a cost-effective room. Expressed very satisfied.

Clean and quiet, but no elevator and freezing at night. A breakfast turned out to be a cheap artificial-flavored bread. The bed was cozy though.

It’s overall quite outdated, but I feel like that is the charm of this hotel. I loved the location and easy access to everything. Very walkable. Only downside is just the homeless population around the corner at the park. But homeless problem is prevalent around the city. I didn’t feel particularly unsafe as a solo female traveler. Service was great and I probably wouldn’t mind staying there again.

Eugene is a good city! It feels good to live here! There are many restaurants downstairs in the hotel! I recommend a Thai food that tastes very good! The price is also very good!

It was a very beautiful hotel. However, the amenities are not very substantial. The location was also close to downtown and convenient.