Family Friendly Hotels in Quang Ninh Province, Vietnam

The hotel is a five-star hotel. The room is very nice and big, and the breakfast is delicious. However, I don’t know why there are restrictions on the supply of small bottles of water, and you need to charge one dollar for a bottle...it’s really expensive! However, the hotel did not ask the hotel to clean the room the morning after we checked in. We needed to replenish some water. Later, we told the service staff that we were eight people staying in a room. After communication, they were only willing to provide 4 small bottles of mineral water for free... I don’t understand... Maybe Halong Bay The water is very precious! But for a five-star hotel, the fact that the room was not cleaned and mineral water was not provided was not very comfortable. Moreover, the hotel had just experienced a typhoon and the environment was damaged in many places.

I highly recommend staying at the InterContinental Halong Bay. Having stayed at many hotels in Vietnam, the breakfast at the InterContinental Halong Bay is the best. The selection is incredibly varied and plentiful, and you can eat until 10:30. The new hotel is beautifully designed and thoughtfully planned, making every spot a perfect place for photo ops. There's also a children's playroom and water slide, perfect for taking the kids. My daughter had a blast. The service from every staff member in the restaurant was excellent. The caramel sea salt coffee was amazing; I had three. Tan Tran was especially helpful. (The company was offering a raise, so she even brought me a special coffee, which was equally delicious.) She was also very attentive to my daughter, and it was such a heartwarming experience. 😍 Thank you to every welcoming staff member. 🙏 We had a wonderful experience. My daughter said she'd stay here again.

Located in the city center, with convenient transportation. The staff is friendly. The breakfast was delicious with a good variety of desserts. We booked a superior room which was spacious and well designed. On the negative side, the city view is not too good

The hotel is located on a small island next to Halong city. Only a 5-10 minute ride from the check in building on the mainland. The hotel offers this free shuttle ferry running every 20 minutes from and to the island. The hotel has nice facilities and very nice landscape. The only drawback is the cleanliness of the room. I feel the room is not clean enough and not matching the 5-star tag and the price we paid. The breakfast is really good with a lot of variety of foods to choose from.

Vợ chồng mình có một trải nghiệm thật tuyệt vời tại ks. Ks mới đi vào vận hành nhg nhân viên nhiệt tình và mọi dịch vụ đều ok

Breakfast was good. The villa was also very impressive with a private onsen area. The location is okay, as there seems to be nothing around the complex. However, that wasn't that important to us, as we were planning to stay in the hotel anyway. The service could be improved, however. We sometimes had to wait 15 minutes for someone to pick us up for breakfast, as the complex is very large. The public onsen area is not suitable for children, which I find very unfortunate. The child was 1.37m tall and was not allowed in because he was 3cm too short. Instead, we would have had to pay an additional 1,500,000VND for the child to be allowed in. If the child had been 1.40m tall, he would have been allowed in for free. I find that very disappointing considering the high price of the villa. The logic behind it is also not necessary to understand. If the service had been better, especially in the public onsen area for hotel guests, it would have been a perfect stay.

I went to this hotel for New Year and it was a very good surprise that the party-dinner that they offered to guests was amazing, the food was incredible good. The hotel also has facilities for small kids play + social place near by, very convenient for parents. The only inconvenience was the bathtub that should be clean deeply, a little bit of oil inside, the rest amazing. To go to the beach a little bit far by walking. The view for the sea is amazing too. The food in the restaurant was very good too.

For the price I paid to stay here, this has to be one of my top hotel, clean and large room, great views of the city and the bay. Amazing room service and the portions of the food is huge! Will visit again!

Very good quality hotel. Clean and comparable to a decent 5-star hotel chain. Excellent amenities including sky bar, rooftop pool, spa, gym. Breakfast was also very good. Staff were helpful throughout. Bai Chay is a good location for booking a sightseeing cruise to the HaLong Bay islands as the boat harbour is close by. There are many restaurants and local shops adjacent to the hotel, although not much regards western-type restaurants or bars. Overall great value for the price 👍

As I wrote my last review, I was waiting for my transport back to Hanoi as Super Typhoon Yagi was well approaching. It just so happened that minutes before we were supposed to be picked up, the transport cancelled, leaving us stranded in Ha Long with nowhere to go. So I booked another night at The Yacht. It has BY FAR the best staff I have ever seen at any hotel. The storm was the biggest that’s hit Ha Long in decades and it caused ALOT of damage. The staff kept all the guests calm and assured and even switched our rooms from high floors for safety reasons. Thank you to Nga at the front desk, bye very special Thank you to Thao (also at the front desk). She made our very challenging couple of hours after the storm disrupted our plans (rebooking flights and hotels in Hanoi, dealing with transport and everything else) a lot less stressful. I cannot thank the team at The Yacht enough. Best hotel experience ever. Thank you all and I will be coming back.