5-Star Hotels in Lusaka, Zambia

Lovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there

The hotel is par excellence and its unfortunate didn’t spend much time there to explore other facilities due to a 9 hour delay of the flight. However from arrival into the hotel the reception was amazing as I had all my luggage carried to my room . The room exceeded my expectations, spacious and the antique furniture is good.The bathroom has both the shower and tub and very clean.The dining area is clean and I enjoyed the food.

Nice hotel, clean and staffs are so kind and polite, Wifi is very slow, frequently disconnected, coild not do work on laptop, front desk service are not as expected, I called many times from room but no one picked up my call, breakfast is halal and veriety of options.

“good staff, nice and clean room and good location. All what you can ask for when you will be out and about during the day.”

The room is the standard of Vienna in China. The service staff needs to be improved. She only cleaned once every three days and hung the old towels back. It's a bit speechless. If there is one more person staying, breakfast will be charged 20 US dollars. It's not worth 20 RMB. The only big advantage is that the room is for smoking.

Good service attitude 🚗 Transportation: Convenient to travel by car, plenty of parking spaces 🧹Hygienic: clean timely and complete supplies 🍃Environment: The surrounding environment is very quiet, the terrace bar can be seen to be lush 🔔Service: Very good attitude, warm and thoughtful