5-Star Hotels in Alberta, Canada

I’m in awe of Canada’s nature, but the hotel left me rather disappointed, especially compared to other hotels. Some floors were closed for renovations, which significantly affected the quality of my sleep. During my entire stay, I didn’t get a single full night’s sleep because all the noisy work was done from 8 PM onwards, often lasting indefinitely. Sometimes I woke up to the noise at 1 AM, which was, of course, very unpleasant—especially considering we weren’t warned about it or offered any discount for the inconvenience. The service was also quite mediocre. We constantly had to ask for things—there were no creams, no soap, or something else missing in the room.

I went to the store to upgrade the Vice Presidential Suite. The size is not small, and there is only one bathroom, which is not reasonable. The food in the executive lounge is small and monotonous.

The room is very spacious and clean. The supporting services and facilities are very user-friendly. We experienced the hotel's history, the hotel's three-hour free bicycle activity, etc. The lobby butler was very professional and patient, and carefully introduced us to various dining, entertainment, and outdoor sports services. I will stay here again in the future.