3-Star Hotels in California, United States

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

The actual hotel room is better than picture a million time, clean and big. There is plenty of parking space. The location is good, easy to get everywhere. The breakfast is simple as American style, like the other hotel in US. Overall, i recommend this hotel if you come to Oakhurst. You will love it. I promise.

Ideal hotel for 1 night stay before flight. Near airport, big room with balcony and view. Room clean. Near hotel bus stop for airport bus, easy to go to airport even at night. What can be better - restaurant and bar closed, so if you need food or drink need to go far away.

This is our second time staying at this Holiday Inn. Before checking in, due to our travel plans, we needed to store our luggage at the hotel for several days. We had inquired with nearby hotels but didn't get clear information. Today, with the help of Kevin at the front desk, we paid $100 to store three pieces of luggage for five days. This might be due to different policies, as we're used to the service in our home country. Nevertheless, we're very grateful for his help in checking and ultimately agreeing to store our luggage. The breakfast, as always, is excellent. We'll be staying at the Holiday Inn again when we return to Los Angeles in a couple of days.

This hotel feels very good, the layout and facilities of the hotel are very atmospheric, the service attitude is very good, the surrounding environment is also good, supermarkets, restaurants, and transportation are very convenient.

It is under renovation and smells! Also, the sound insulation is very poor!! The breakfast has been changed to a box, which needs to be picked up at the front desk, which is not acceptable. Not recommended in the short term, maybe after the renovation is completed? For reference only.

Located near Artesia Metro train station but the area is fenced up that it seems impossible to cross over the track directly to the hotel. I chose LA Crystal Hotel thinking I could walk there after taking the Metro train to the Artesia station ( according to Google map). We took the bus at the M station and one stop only later, you still need to walk and cross the road ( Be very careful of oncoming trucks, cars because it can be a blind spot as they turn a curve towards your side of the road!). However, on your return to the M station, you could walk easily ( no need to risk crossing the road this time) and downslope without need to take the bus to the Artesia Station. I like the self-making Waffle station ( see photo ) at breakfast time.

The hotel shuttle waits at the designated pick-up area on the third floor of the terminal, stopping at every terminal. Within a 100-200 meter walk from the hotel, there are convenient stores like In-N-Out, a supermarket, and Starbucks, so you won't go hungry. The room amenities are complete, and breakfast is basic. Overall, it's very convenient.

Awesome front desk service and staff! Just stayed over for the weekend to attend a Dodgers game. Picked this hotel because other closer hotels had a $40-$60 per night parking fee, while this one was reasonably priced at $15 per night I believe. I wasn’t expecting a brand new hotel, and it was really nice. Only junk thing was our in room fridge was either broken or not plugged in so I had to throw away a cup of fruit but not a big deal. Will definitely be staying here every time I come to town for a game.

The place was clean and simple, perfectly adequate for our needs. It's located just steps away from the Hollywood Walk of Fame. The room was spotless and tidy. The bathroom was very functional and well-maintained. We'd definitely consider staying here again.