5-Star Hotels in Taiwan, China

Next time I'm in Taipei, I'd love to stay at the Grand Hotel again! I particularly enjoy hotels with a rich history, and the Grand Hotel was the perfect choice in Taipei. We stayed in the Kirin Hall in the back building, and they provided a dedicated car to take us there, even helping with our luggage throughout the journey – truly excellent! The Kirin Hall rooms offer direct views of Taipei 101, which was fantastic. The hotel also has two secret tunnels that guests can tour, and since we stayed for a week, we got to see both, which I really enjoyed. A huge convenience is the free shuttle service; besides the regular shuttle to Yuanshan Station, they also offer a weekend service to Jiantan Station. The only minor improvement I'd suggest is for the housekeeping to be a bit more meticulous (it's already very good, but sometimes I noticed a few hairs that weren't cleaned). Overall, it was an excellent stay, and I'll definitely be back!

Splendid resort with fabulous breadfast and perfect location. The breakfast spread is wide, ranging from the local Taiwan porridge with plenty of delicious side dishes to cooked food, assorted bread and western breakfasts. It's open till 11am daily. Resort is a mere 5 mins walk to xiao wan beach and the night market. For those who don't drive, there is a bus stop outside the resort serving local bus and bus to kaohsiung. Cleanliness is definitely above average and the staffs are always wearing a smile and greets us which definitely makes us feel welcomed. Would highly recommend this place to anyone looking for place to stay in kenting.

Location is 5/5 for the walkability to Banqiao MRT station which connects you to the local MRT as well the regional train lines. The room and bathroom was extremely spacious with a bathtub. Although the shower stall tends to leak out water due to the gap in the glass panels of the door so we had to lay towels on the bathroom floor to prevent falling after the shower. Service rendered was warm and friendly on our arrival, especially notable was Alan at the concierge, whose suggestions on dinner spots were helpful when we first arrived tired and hungry. The roof top swimming pool had a fantastic view and was clean. We swam a little only as the weather was rainy and the pool water very cold. We had a good stay and if coming back to Banqiao, will stay again.

This is a long-standing five-star hotel that I've always enjoyed, but this time I was a bit disappointed. The executive lounge used to be accessible anytime, but now afternoon tea is only for one person, which feels like a cost-cutting measure. Also, the breakfast selection is quite limited, which I can personally accept, but there's definitely room for improvement. The breakfast in the main lobby is much more extensive, making me wonder if they're trying to encourage guests to book standard rooms. The service was excellent and very professional, though I did notice more migrant workers around.

The hotel's facilities are great, and the concierge service at the entrance is excellent. Housekeeping also does a fantastic job keeping the room tidy and clean. The only downside was the front desk staff; their attitude was dismissive, cold, and impatient, which certainly didn't reflect the service quality expected from a five-star hotel.

Very clean and nice hotel everything is very organised , good location and friendly frontdesk .ALL the staff are simply exceptional, especially the frontdesk- Lia Wu , Emily Chen and Wendy Liu. , they showed their professionalism by introducing this new hotel and the surroundings to us . They are so helpful to assist us with our luggages and personally deliver to our room. Every interaction with them felt warm and welcoming . The breakfast is good with many choices , restaurant manager and staff are friendly too. Overall the staff’s commitment to guest satisfaction made a truly memorable stay.

My first impression was that it was ”old school”, with a traditional sense of luxury that comes from an overwhelming Lobby & Reception, large comfortable Elevator lobbies etc. I also appreciate the great service from the staff who brought us extra coffee creamer, to housekeeping who straightened up my mess. Concierge was very attentive, she checked our taxi after we've alighted, to ensure that nothing was left behind. Its this attention to detail that I find rare these days, and therefore its left a deep impression on me. If I were to point out any shortcoming, it would be that the lighting design of the hotel needs a refresh. Some newer lights, aroma/scented corridors, and background music would help. (oops.. occupational hazard...).

We stayed in the Gudetama room which is decorated in a very cute style.With the reservation we had the priority of checking in,free afternoon tea and the photo shoot service. We enjoyed the gym and the sauna which is perfect for relaxing.And most of all the hotel provided the shuttle service to the high speed train station for free. We will be back again for the Melody room.

Overall, my stay at the hotel was excellent. The environment was clean and tidy, and the room was spacious and comfortable with soft bedding. The facilities were also quite comprehensive. The front desk staff were very welcoming, and check-in was quick. The surrounding area has convenient transportation, making it easy to dine and shop. I would consider staying here again.

This hotel was recommended to me by AI, which said it had a good rating. I was traveling alone for business, but when I booked, there were no king rooms left, so I had to settle for a twin room. To my surprise, the room was incredibly spacious – so much so that it made me a little uneasy. There was a small incident when I checked in: my room was the very last one at the end of the hallway. Even though I went in, I just felt uncomfortable sitting in the room. As a single woman on a business trip in Taiwan, I decided to request a room change. I got a much better room closer to the elevator and more in the middle of the floor. It's only a 10-minute walk to the High-Speed Rail station and MRT station from here. Across the street, there's a Pxmart supermarket and a small noodle shop, both of which serve really tasty food. The food in the shopping mall, however, was both expensive and unappetizing.