5-Star Hotels in Taiwan, China

First Impression: The Luxurious Ritual of a European Castle Subtle and Secluded Driveway: As the car turned from the tree-lined Dunhua North Road, it entered a highly private French-style circular driveway, exclusively designed for VIP guests. Museum-Quality Artistic Ambiance: Stepping into the grand and towering lobby, guests are greeted by an aesthetic space adorned with over 1,700 original artworks and exquisite giant crystal chandeliers. Impeccable Welcome Service: The front desk service is attentive and seamless. Upon being seated, guests are immediately presented with a ceremonial special hibiscus welcome tea and hot towels.

Hotel Dua Kenting – A Dreamy Escape in Southern Taiwan Traveling to Kenting feels like a true getaway, and staying at Hotel Dua Kenting makes the experience even more memorable. The journey is smooth: take the HSR from Taipei to Kaohsiung, then ride the Taiwan Tourist Shuttle bus for about 140 minutes. Get off at the Kenting Police Substation stop, and within a short three-minute walk, you’ll arrive at the hotel. The first impression is unforgettable. The lobby features a spiral staircase that adds a touch of elegance and uniqueness to the interior. Above it, a transparent swimming pool lets sunlight filter through, casting shimmering reflections across the lobby floor. It feels less like a hotel lobby and more like stepping into a piece of living art. The interplay of architecture and nature creates a dreamy atmosphere where you can’t help but pause and soak it all in. Security is reassuring, with keycard-only elevator access to guest floors. Rooms are comfortable and modern, designed for relaxation. But the real highlight is the rooftop pool: swimming under the open sky while gazing at the ocean and watching the sunset is an unforgettable experience. The staff are warm, patient, and incredibly helpful, especially for first-time visitors. Their guidance on what to do in Kenting made exploring the area much easier and more enjoyable. Exploring Kenting • Kenting Night Market: Just a short ride from the hotel, the night market is a lively hub of local food and culture. Stalls line the street offering everything from fresh seafood and ********* snacks to quirky souvenirs. It’s the perfect place to wander after sunset, soak in the atmosphere, and taste authentic local flavors. • Eluanbi Lighthouse: Known as the “Light of East Asia,” Eluanbi Lighthouse sits at the southernmost tip of Taiwan. Surrounded by lush greenery and coastal views, it’s both a historical landmark and a scenic spot. Walking around the grounds gives you a sense of Kenting’s natural beauty and maritime history. Breakfast at Sardine Restaurant – A Feast to Start the Day Breakfast at Sardine Restaurant is served per portion, but the beauty is that guests can order as much as they like, making it feel like an unlimited feast. The menu offers a wide variety of choices, but two dishes stand out as must-tries. • Seafood Congee: This comforting bowl is rich with the natural sweetness of fresh seafood. The broth tastes authentic and delicate, carrying the essence of the ocean in every spoonful. It’s a perfect way to start the morning, especially if you enjoy lighter yet flavorful dishes. • Beef Noodles: A hearty option that rivals some of the most famous beef noodles I’ve tried elsewhere in Taiwan. The broth is deeply savory, balanced, and satisfying, making it a highlight of the breakfast spread. The combination of unlimited servings and high-quality dishes ensures that every guest can enjoy a fulfilling start to their day. Whether you prefer something light and nourishing or bold and hearty, Sardine Restaurant delivers a breakfast experience that feels both indulgent and authentically *********. To complement the meal, drinks are available at a self-service corner. Guests can help themselves to coffee, tea, juice, or other beverages, choosing whatever suits their taste and enjoying it at their own pace. The combination of unlimited servings, signature dishes, and the freedom to pick your own drinks makes breakfast at Sardine Restaurant both indulgent and authentically Taiwanese—a perfect way to start the day before exploring Kenting. Final Thoughts Hotel Dua Kenting isn’t just a place to sleep—it’s part of the vacation itself. With its unique design, rooftop views, and heartfelt hospitality, it elevates your trip into something truly special. Pairing your stay with visits to Kenting’s night market and Eluanbi Lighthouse makes for a balanced experience of relaxation, culture, and exploration.

I really enjoyed my stay at Caesar Metro Taipei and would definitely stay here again on my next trip. The room was spacious, clean and very comfortable, and it was always nice coming back to the hotel after a long day out. The bed was comfortable too, and overall the room felt like a proper place to rest and recharge. The location was also very convenient for getting around Taipei, with the train station nearby and plenty of food options around the area. Despite being in a busy part of the city, the hotel itself felt comfortable and relaxing. The staff were friendly and helpful throughout our stay, and everything was generally very fuss-free. I especially appreciated the comfort of the hotel after some very long days during this trip. Overall, a really pleasant stay and easily one of the hotels I would return to when I’m back in Taipei. 😊

Hotel is relative clean. Stayed in a single room with a semi double bed. Size is decent but didn’t realised it was behind the lifts, could hear the lift moving through out the day. The shower head position is pretty bad. It’s not on an angle it’s pretty much like spraying directly into your body. It would be great if they could address this. It’s 15 mins walk from the metro station so not closed. Also there was a cockroach in the bathroom. Crawled out of the drain

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

Exceptional Stay at Hotel Royal Hsinchu: A Standout Choice for Business & Leisure My recent visit to Hotel Royal Hsinchu (Hsinchu, Taiwan) exceeded all expectations, with flawless performance across every critical metric for a luxury hotel stay. Here’s a detailed, verified review organized by your requested criteria: Cleanliness (9.4/10) The hotel sets an immaculate standard. Guest rooms—including spacious beds, sleek干湿分离 (wet-dry) bathrooms with smart toilets, and city-view windows—are wiped down thoroughly daily, free of dust, odors, or stains. Public zones (lobby, restaurant, pool, and gym) are continuously maintained; even high-touch surfaces like elevator buttons and doorknobs are sanitized regularly. The entire property is smoke-free, ensuring fresh air throughout, with no musty smells common in older luxury hotels. Location (9.3/10) Perfectly positioned at No.227, Section 1, Guangfu Road, right on the doorstep of Hsinchu Science Park (ideal for business travelers). It’s a short drive to freeway interchanges, Hsinchu High-Speed Rail Station, and downtown shopping/dining districts. The free shuttle service connects guests to the science park, HSR station, and key local spots, eliminating transit hassle.桃园国际机场 (Taoyuan International Airport) is about a 40-minute drive away, while nearby convenience stores, cafes, and local eateries are within walking distance. Service (9.5/10) Attentive, professional, and warm—this team goes above and beyond. The doormen greet you by name after check-in, front desk staff handle requests (room upgrades, late check-out, local tips) quickly and politely, and multilingual support ensures global guests feel at ease. Bellhops assist with luggage promptly, breakfast attendants refill stations proactively, and housekeeping is discrete yet thorough. The staff’s willingness to personalize your stay (e.g., arranging birthday amenities) truly elevates the experience. Amenities (9.0/10) The hotel offers a comprehensive suite of luxury facilities. Guest rooms come with free high-speed Wi-Fi, premium linens, mini-bars, welcome drinks, and in-room safes. The heated outdoor pool and sauna are perfect for unwinding after a long day; the fully equipped fitness center caters to health-focused travelers, and the Royal Beauty Salon provides relaxing massages and treatments. The on-site restaurants serve an impressive breakfast buffet (featuring both international cuisine and authentic ********* specialties) plus refined Chinese, Japanese, and Western dining options. Additional perks include free parking, business center services, family-friendly rooms, and adapter/board game rentals. Final Verdict Hotel Royal Hsinchu is a five-star gem that balances luxury, practicality, and genuine hospitality. Whether you’re visiting Hsinchu for work (especially at the science park) or exploring the city’s culture and food, this hotel delivers an outstanding stay with zero compromises. I can’t recommend it highly enough and will definitely return on my next trip to Hsinchu.

Breakfast was not more than ok. They offer a la carte breakfast and you can ask for refills, but it is too complicated and I didn't get what I asked for in two different cases. The gym is OK and serves its purpose. The room was spacious and had great amenities. Location is perfect, a few blocks away from Zhongshan station.

15 to 20 mins walk from nearest metro station. 5 mins walk to Zhongli night market. Staffs are polite and helpful. Hotel and room were clean and spacious. Bed was very large and comfortable.

The facilities are excellent and the hot springs are incredibly relaxing. If you don't feel like going to the public area on the top floor, you can enjoy the hot tub privately in your own room. The pace here is very slow and relaxing. The breakfast is delicious, with fresh and abundant ingredients. I especially loved the welcome snack time, which offered simple pastries, tea, coffee, and alcoholic beverages. My family was also very satisfied with this stay.

We absolutely loved our stay at Miramar. The room and staff service was some of the best we had our entire Taiwan trip. It was our daughter's birthday and they put a card in our room for her with the nicest message (and a small towel hand-folded into a dog). Things like this are so special and she'll never forget fhat. We'll definitely stay again.