5-Star Hotels in Macau, China

We had an excellent stay at The Londoner Macao. The hotel is spectacular, and the attention to detail is impressive. The London-inspired architecture and ambiance make it truly unique in Macao. I particularly enjoyed the musical atmosphere throughout the hotel. The British music played in the various spaces perfectly complements the decor and really adds to the immersive experience. It's a small detail, but it adds a lot of personality and truly reinforces the feeling of being transported to London. The room was spacious, elegant, impeccably clean, and most importantly, very comfortable. The common areas are magnificent and perfectly maintained. We also greatly appreciated the swimming pool and the fitness center; both were very pleasant and lived up to the standards of a hotel of this caliber. The staff were welcoming, professional, and attentive throughout our stay. The complex also offers an impressive selection of restaurants, shops, and entertainment. There's so much to discover without even needing to leave the premises. A truly wonderful experience in Macao where the decor, music, ambiance, comfort, and service perfectly complement each other. I recommend it without hesitation. ⭐️⭐️⭐️⭐️⭐️

We'd like to start by thanking Lisa_Y once again for her kind and attentive help with our booking questions during our stay at Studio City Macau — the same wonderful support we received during the Shenzhen leg of our trip. That said, we ran into the same ”perks” terminology issue we experienced in Shenzhen. The benefits provided by the hotel as standard and the perks provided separately by Trip.com weren't clearly distinguished, so once again we had to double-check at check-in which items actually applied. As mentioned before, we believe this really needs to be clarified between Trip.com and the hotel in advance. The water park, however, was truly top-notch. It was the absolute highlight of our time with the kids, and honestly good enough that we'd happily come back to Macau just for it again. One small downside was that, despite booking a non-smoking room, there was a noticeable smell in the room. Aside from that, though, we were overall very satisfied with our stay, and it made for a wonderful trip with the children.

Traveling during the off-season on weekdays offers great value for money. The staff are very polite and work hard to provide good service. However, as Andaz Macau has been open longer, it feels like they might be cutting costs on the parent-child/birthday amenities. Many guests have commented that the slippers are quite slippery, and I even saw a child wearing them fall in the Andaz Macau Kids Zone. The hotel probably believes they are safe and hasn't changed the material, but I still didn't use them. Staying here, the Andaz Macau Kids Zone is easily accessible from the 3rd floor of the Marriott, just a short walk away. The breakfast was decent, with all the usual offerings. I especially enjoyed the very fresh and sweet Shui Dong mustard greens.

The hotel is convenient and comfortable. I'll definitely recommend it to friends next time. The mattress firmness is just right, the location is convenient, and there's a shuttle bus directly to it. The hotel includes access to the 6th and 7th floors of the tower for sightseeing and photos. The evening view is beautiful, making it suitable for families.

Overall, I had an excellent stay at this hotel. The facilities are magnificent, the room was very comfortable, and the service was remarkable for the vast majority of my stay. I truly enjoyed the experience and, in many respects, the establishment deserves its five-star reputation. However, I do want to mention an important point for future guests regarding the hotel's transportation service. On the night of the fireworks, the hotel transported us to old Macau. We naturally assumed we could also use the hotel's transportation to return after the event. However, upon returning, we learned that the buses were reserved for VIP guests and that we couldn't board. Therefore, I recommend that future guests clearly check with the hotel, before departing, if the offered transportation also includes the return journey and if it is accessible to all guests or only to VIP guests. This information was not clear to us, and we ended up having to arrange our own transportation to get back to the hotel. I can perfectly understand that a bus might be full or that the hotel has a particular policy for certain guests. What was most disappointing was how the situation was handled. A staff member spoke to us very abruptly and raised their voice, even though we were simply trying to understand how to get back to the hotel. I reported the situation to the hotel upon my return. I was listened to, but unfortunately, no one contacted me the next day to follow up or simply acknowledge what had happened. It's a shame, because apart from this incident, my stay was truly excellent. A simple gesture of attention or a follow-up from management would probably have completely changed my impression of this situation. Despite everything, I still have a very good overall impression of the hotel and the quality of its facilities. I just hope that the round-trip transportation service will be explained more clearly to future guests and that this type of situation will be handled better in the future.

City of Dreams - Morpheus Macau is excellently located, surrounded by other grand hotels. It's connected to The Countdown Hotel and Grand Hyatt, making it convenient to get anywhere. The hotel is very new, and the lobby's design is innovative. There's a coffee shop opposite the front desk, which is very handy. The executive lounge and restaurant on the 30th floor require a reservation to enter. On the first floor, there's a restaurant called Golden Pavilion, which I tried twice and found to be quite good. I'd especially like to mention that the sauna in the hotel's spa is excellent, with both dry and wet saunas, plus a large Jacuzzi. I received an anniversary cake after checking in, and I'd like to thank the hotel and Trip.com for arranging it. I'd love to stay here again.

My stay at YOHO The Macau Roosevelt was absolutely fantastic! The hotel's overall design has a Hollywood retro-chic vibe, creating an atmosphere that's both elegant and relaxing. 1. **Views and Environment:** The most stunning aspect was definitely the view! The sunset and dusk glow, whether viewed from near the hotel or from the room, was simply breathtaking. The colorful light reflecting on the sky and water, coupled with the expansive city skyline in the distance, made for incredible photo opportunities! 2. **Surroundings and Dining:** The hotel's location is super convenient, with a plethora of excellent local eateries nearby. During my stay, I got to savor some authentic local cha chaan teng (Hong Kong-style cafe) delights, including a scrambled egg and French toast combo with iced milk tea. I also checked out the famous old-school 'Mok Yi Kei' (dessert shop), truly experiencing the vibrant local flavor and culinary charm of Macau. 3. **Service and Facilities:** Check-in was smooth, and the staff were friendly and polite. The room was spacious and clean, with comfortable bedding, allowing for a truly restful stay. Overall, it was a very pleasant stay. The views, environment, and surrounding convenience all exceeded expectations, offering excellent value for money! I'll definitely consider staying here again on my next trip to Macau!

This trip brought us a fantastic experience! First and foremost, during check-in, front desk staff Jess and Alan were incredibly friendly. Knowing I had a child with me, they specially arranged for us to check in earlier than the normal time so we could head to the water park sooner. Even more surprising, they upgraded our room for free! The facilities were new, the view was open, and the room was very spacious – so big that my child could run around inside, having a great time even before we got to the water park. Additionally, W Hotel offers a good variety of pillow options, which shows they value their guests' sleep experience. The mattress was also very comfortable, allowing for a good rest. Hotel staff were very attentive; whenever they saw a guest in need, they would proactively offer assistance. The dinner buffet was also excellent, and we enjoyed a very satisfying meal! Overall, our stay at W Hotel this time was excellent, and I'm already looking forward to my next visit!

This was a surprisingly satisfying experience! I read some reviews saying the hotel was old, but when I got there, it didn't feel old at all. In fact, I thought it was very well-maintained. We were traveling with a child, and this hotel met all our needs. There's a swimming pool, both indoor and outdoor, and they're quite large. The water quality is excellent and very clean. Staff at the pool distribute clean, sanitized towels. There's a dedicated play area for children with a ball pit, picture books, and lots of toys. I personally found it very clean 😊. There's a sauna in the changing rooms, separate for men and women. I love saunas; it was super relaxing. The hotel also hosts activities at different times. It's a shame we only stayed one night and couldn't participate. We had both dinner and breakfast at the hotel this time. For dinner, we ordered room service. There was a huge variety of dishes, covering all sorts of cuisines. Breakfast was a buffet, and our whole family was pleased with it. This experience was so good that we're already planning our next stay! ☺️

I've always wanted to stay at Hotel Okura, but it's so hard to get a reservation. I finally managed to book a two-night, three-day stay last week, and I was so impressed by the meticulous and thoughtful service. I have to give it a big thumbs up: 1. Before checking in, I emailed the hotel to let them know it was my husband's birthday in June and asked for some birthday decorations. They replied quickly, and to my surprise, they even sent a delicious matcha cake! [Strong] 2. The hotel lobby is open and airy with a simple, understated design. The bamboo garden courtyard is serene and luxurious, creating a wonderful ambiance. The front desk staff are all attractive and friendly. When we checked in, Johnny thoughtfully extended our check-out time to 1 PM. When we checked out, Alsen proactively asked about our stay and even gave us a hotel fridge magnet. The service from both gentlemen was truly exceptional. 3. The guest room layout is well-designed, comfortable, and practical. The Japanese design details are perfectly executed. The tea set is very practical, and there were also candies and fruit, with complimentary beverages. The housekeeping staff did a fantastic job cleaning and thoughtfully organized all my jewelry and cosmetics. It's been years since I've seen such a comprehensive turndown service – water, slippers, and a bathmat were all meticulously placed, and they even provided a sleep spray and paper cranes. Coming back to a tidy room every day after enjoying the Grand Resort Deck was incredibly comforting. 4. I've already decided to bring my mom to Hotel Okura next time, and I hope it will be easier to book then. I do wish the trash can in the bathroom was a bit bigger. All in all, my stay at Hotel Okura was very pleasant and excellent.