5-Star Hotels in Tuscany, Italy

It’s very good. The room is large and well decorated. The location is not very central. But Florence is so small. It takes 10 minutes to take a taxi to the major attractions. Compared with the rest, the five-star peer of 6,000 yuan is really bad.

Our stay in Florence became a truly unforgettable and very special experience, all thanks to this wonderful hotel and exceptional staff. The excellent room, outstanding service, and above all, the warm hospitality you showed in celebrating our family’s special occasion were beyond anything we have ever experienced at any hotel.

Arrived by train for short visit Montecatini. Basically everything was normal.

The room is large and very suitable for family travel. The hotel's environmental sanitation and service are very satisfactory, and the breakfast is also very rich. I will choose this hotel again next time and recommend staying here.

Ho recentemente soggiornato presso questa struttura termale e, sfortunatamente, l’esperienza non ha soddisfatto le aspettative a causa di diverse criticità riscontrate. In primo luogo, la camera assegnata non disponeva di aria condizionata, un disagio significativo per me, che soffro il caldo anche a temperature moderate (circa 22 gradi). Inoltre, l’assenza di un estrattore d’aria nel bagno ha causato un accumulo di vapore e calore insopportabile dopo l’uso della doccia o dell’asciugacapelli, costringendomi ad aprire le finestre ogni volta che utilizzavo il bagno e prima di andare a dormire per rendere l’ambiente più vivibile. Un ulteriore problema si è verificato con l’erogazione dell’acqua nella doccia: per un certo periodo, l’acqua era praticamente inesistente, causando notevole frustrazione al mio partner, che si trovava a utilizzare la doccia in quel momento. Per quanto riguarda la colazione, i pancake non erano inclusi nel menu standard e dovevano essere acquistati a parte, . Il bar della piscina della struttura si è rivelato altrettanto problematico, con prezzi elevati e un servizio rallentato dalla presenza di poco personale, il che ha comportato tempi di attesa prolungati. Altri aspetti negativi includono la scarsa varietà di canali televisivi disponibili in camera, che ha limitato le opzioni di intrattenimento, e la presenza di polvere sul retro del letto, indicativa di una pulizia non accurata. In sintesi, l’esperienza è stata deludente a causa di carenze infrastrutturali, organizzative e di manutenzione. Raccomando alla gestione di migliorare le condizioni delle camere, come l’installazione di sistemi di ventilazione adeguati, aumentare il personale nel bar e ottimizzare i servizi offerti per garantire un soggiorno più confortevole ai futuri ospiti.

Location is excellent middle of everything and walking distance to all attractions and museums. Hotel staff are extremely polite nice and helpful as well. We were disappointed with bed sheet last day they put it was yellowish color even though it is the color of the sheet it gives you old and not clean feeling after get used to pure white linensi almost in all hotels. Also we have give the car to valet but it seems they have put 140 km on it. It is a rental car so not big issue but it doesn’t feel good as well.

This is a very old hot spring hotel, not luxurious, most of the customers are locals; the room is large, the facilities are relatively old, but the European-style bed with curtains and very old wooden windows (with wooden shutters) are very European, and the bathroom facilities feel like they are still in the 70s and 80s; it is worth mentioning that the piano room where breakfast is located has a royal and aristocratic atmosphere when taking photos, super 👍

The decor is classic and exquisite, and the rooms are very clean. The entrance is small but easy to find. It's about a 10-minute walk from all the attractions in the city. The only downside is that the breakfast is rather monotonous, with few hot dishes, which may not suit Chinese tastes. If you have specific requirements for breakfast, please consider carefully before booking.

🌅 Set on Italy’s picturesque Tuscan coast, Livorno is a city where sea breezes meet old-world grandeur. If you crave a magical sunrise or sunset over the water, GH Palazzo Suite & Spa will sweep you off your feet with a fairy-tale panorama right from your window. The fabulous food, personal service, and grand history seal the deal—this hotel promises an unforgettable vibe and access to all things Livorno. Location-wise, GH Palazzo Suite & Spa sits on Viale Italia, 195—steps from local seafood restaurants, lively squares, and the city’s famous seafront promenade. Getting here is a breeze; you’re minutes away from central attractions and the shore. Staff here are friendly and attentive, adding a warm touch to the stay. The hotel’s historic charm is perfect for snapping those coveted sunrise scenes—try the lobby for classic elegance or the rooftop for a true “insta-worthy” golden hour. Early booking on trip.com gets you the best rates and room selection—look for suites with sea views! For the perfect Livorno itinerary, combine hotel R&R with a walk to Piazza Grande, a seafood lunch by the harbor, and sunset shots at Terrazza Mascagni. #Livorno #GHPalazzo #BeachHotel #SunriseSunset #Tripcom

I arrived early on the day of check-in, and even though it was before the official check-in time, the front desk staff proactively helped me get into my room early, which I really appreciated. However, the room I was assigned had a noticeable issue: not only was it right next to a storage room (for some reason, I always get these kinds of rooms in Italy), but there was also a strong sewer smell inside. I initially thought that since they had already accommodated my early check-in, I should just put up with it. But after I showered, the odor got even worse, making it impossible to endure for three consecutive nights. Upon returning later, I went to the front desk to request a room change. This time, a different female staff member was on duty. She seemed very reluctant, her expression showing annoyance and a lack of professionalism. Although she eventually did change my room, the bathroom in the new room was almost half the size of the previous one, and I'm not sure if it was even the same room category. It wasn't until the next day that another front desk attendant proactively apologized for the previous room issues and acknowledged the bad smell. Overall, this stay was a mixed bag, with inconsistent service quality.