The room was clean and the staff was friendly. The breakfast area was clean and the food was decent. They had hot breakfast of sausage parties and scrambled eggs one day and sausage links and cheese omelet the next. They always have a waffle maker and prepared oatmeal. They also have a large selection of snacks and toiletries in their conversion area. The location was a bit odd to access and the view wasn't anything to write home about and it's right next to train tracks, so I gave them only a 3 for that.
I was so glad to find a nice hotel on our trip to the Midwest. I was impressed from the moment we walked into the hotel with how nice everything was, all the amenities, and the room was beautiful and clean. The beds and pillows were comfortable. We had a great overnight stay and the kids wanted to stay longer!
We stayed here the nights before and after the total solar eclipse. The supplied a pair of lenses for the event. Everyone was very accommodating and friendly. The breakfasts were good, too.
I few issues with the room…the safe was just the back part as the entire front part not on the wall, the toilet you had to flush 3 times before it would flush, the tub had no drain plug stopper, turned the tv on and it wouldn’t shut off and tried plugging my phone charger into the wall and it fell back out of the plug onto the floor. I just dealt with everything and didn’t say anything to the hotel.
Off I-270 and Highway 33, we're a mile from historic downtown Dublin and Indian Run Falls. The Columbus Zoo & Aquarium, The Ohio State University, and COSI Columbus are all within a 20-minute drive. John Glenn Columbus International Airport is 25 minutes away. Enjoy our indoor pool and fitness center.
The hotel is very good with bright lighting and clean room with convenient amenities such as refrigerator and microwave in the room! The breakfast is very delicious and nutritious. Mrs. Bee is not only a very good cook but also a warm person to all guests and keeps the kitchen clean and tidy.
There are freshly baked waffles for breakfast, and it is very convenient to eat and eat nearby. From the hotel to the University of Akron, drive for ten minutes. There is a national forest park to the north with a beautiful scenery.
A lovely property. Located on Lake Erie, the Lodge at Geneva provided plenty of enjoyment for our family, especially our grandchildren. They played mini golf; rode the provided bikes (although a little lite on available bikes for little ones) on paved trails; swam; ate smores; enjoyed the Landlubbers Loop of the small peoples ropes course; and of course enjoyed the cuisine. Then, the second day... I highly recommend a visit to the Lodge at Geneva
The bed was very comfortable, the price was perfect, and breakfast was great, and the service at the front desk was fabulous! We really enjoyed our stay and will consider other Wingate by Windham facilities on future trips!
I had a very disappointing and uncomfortable experience with the front desk staff. I arrived at the hotel Sunday 01 march around 12:30 PM and politely asked if early check-in was possible. The two women working at the reception told me that no rooms were available until 4:00 PM. I said that was fine and that I would wait in the lobby. However, while I was waiting, several other guests arrived and they were checked in immediately. It was very clear that rooms were available, which made the situation feel unfair. Later, I approached the desk again with the same guests who were checking in and said that I had a reservation for today. The receptionist acted as if nothing had happened and looked visibly annoyed. During check-in, she tried to charge my card again for the reservation, even though my booking had already been fully paid online. When I saw the amount and asked what it was for, she could not clearly explain it. I had to tell her again that the reservation was already paid. Both receptionists then started checking the system and appeared irritated and nervous in front of other guests. Eventually they explained that there was a security deposit of $50 per day, which I completely understood and agreed with. However, they attempted to charge the wrong amount again, and I had to question it once more before they finally corrected the charge to the proper deposit amount. Overall, the situation was extremely uncomfortable and unprofessional. First I was told to wait until 4 PM while other guests were checked in, and then I had to deal with confusion about charges that should have been clear from the beginning. The hotel facilities are good, but the front desk service was very disappointing and needs improvement.
We loved our stay at the Drury Plaza, Downtown Cleveland! The staff was all very nice. Most hotels in this area and price range didn't have a pool or spa, so the swimming area felt like a bonus! It was clean, and very enjoyable. The kick- start they offer was amazing! It was an entire dinner included in the hotel price! PLUS 3 adult beverages per adult staying! They were classic drinks, think cranbery vodka and whiskey and cokes. Breakfast was also delicious! It had a lot more to offer than just the normal hotel continental breakfast. The eating area was super clean and kept up nicely. We walked 5 minutes to the House of Blues for a concert. The walk was pretty strait forward to the Downtown area! The hotel itself was pretty clean. It's a bit out dated (no USB outlets, the plumbing is obviously old, and drained a bit slow, small tvs, old carpet) but it didn't really take away from its old time unique charm with all the marble and lighting. The beds and pillows were super comfy! My son did mention he wished he would have brought a cozy blanket, bc theirs are pretty thin. We would definitely stay in this hotel again if we are in the area! We will also look into staying at different Drury locations when on trips!
GGuest UserThe hotel is actually old, the facilities are complete, but the overall environment is general, as a business accommodation, convenient location, vacation is not recommended, the price is not high.
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