4-Star Hotels in Macau, China

The first room we checked in got leakage problem around the bowl in bathroom. Then we reported this problem to the front desk. The staffs told us they will arrange room change for us immediately. Really thanks for their prompt action. Very good services standard!

It was our anniversary and Gary at reception offered us a lte check out since we arrived at the hotel quite late. We were also upgraded together with a free red wine as our gift and we were thrilled and we were further offered 2 complimentary breakfast althought we didn't use att the end. I found out that I didn't take my airpods with me at the time when I checked out and we went to lunch. I came back and then 2 receptionists helped me out and called the room to bring it back down even after checkout, I m so pleased by the services Ascott provided me and to us. Thank you very much and I will for sure come again. Btw the room we stayed was really nice spacious and comfortable.

Cleanliness: This is an older hotel that's been recently renovated, and the hygiene is excellent. Facilities: It's small but has everything you need. Environment: Located in a residential area, there are plenty of supermarkets and restaurants downstairs. Service: The staff are warm and attentive. I initially booked for a few days to try it out, and I've already extended my stay twice. I use the gym daily, and then go out to enjoy the local food. Although the gym isn't huge, it's never crowded, and it's very comfortable and clean.

The hotel felt a bit old and worn. The duvet was very thin, and I suspect the comforter insert has been used for many years; I hope they can replace it. However, the service was still very satisfying for an established hotel. I'll definitely come back next time. Plus, they offer a free shuttle service.

The hotel's location is excellent. There's a bus stop right outside, and taxis are plentiful. It's only about a 10-15 minute drive to the airport. To the right of the hotel entrance, you'll find a 7-Eleven and another supermarket, along with McDonald's and other dining options. It's about a 10-minute walk to the Grand Lisboa, and there's a bus stop directly across from the Grand Lisboa, making public transport very convenient. The New Yaohan department store is roughly a 20-minute walk away. Unlike other hotels, this place isn't noisy or crowded; it's very quiet. I would definitely consider staying here again on my next trip to Macau.

The room was spacious and clean, and the bedding was fresh and comfortable. The interior decor had harmonious colors and a minimalist yet stylish design, which was very grand and exactly to my taste. The bathroom not only had a shower area but also a bathtub for soaking. The cleaning staff was very friendly and proactively asked if I had any specific needs. It truly felt like a perfect stay.

The hotel is located right inside the Grand Lisboa Palace shopping mall. Compared to high-end hotels like The Londoner or The Parisian, we much prefer the commercial layout of Grand Lisboa Palace. This trip, we were traveling with both sets of parents, who are over 70, so we specifically chose an L'Occitane-themed room. It was on a high floor with great views, essentially offering both mountain and sea views. The room was spotless, comfortable, and cozy, and came with a generous variety of L'Occitane miniatures. The staff were warm and courteous. Public transport is very convenient, with bus and Light Rail stops just a 3-5 minute walk away. Getting to Grand Lisboa Palace or Wynn Palace is also easy, and calling a taxi, specifically a 7-seater Toyota Alphard, is very convenient.

The room was very spacious, comfortable, and clean. Our first room had a smoke smell, but they immediately switched us to another one. It was the best night's sleep we had during our Hong Kong and Macau trip. There's a sour and spicy noodle shop right at the alley entrance downstairs from the hotel, and it was surprisingly delicious! When we left Macau, we luckily caught the hotel's free shuttle. It was a business van, and they dropped us off at the border crossing for free. Super awesome!!!

The hotel environment was excellent! We even got a free upgrade to a family room, which was a wonderful surprise. The service was fantastic 👍🏻. It's about a 20-minute walk to the Ruins of St. Paul's and a 10-minute walk to the nearby casinos. We spent the day exploring the Ruins and then enjoyed the night views before heading back to the hotel. It was a really nice experience.

The room was pretty good. It's a LINE Friends themed hotel, and the shampoo was excellent. The service was great too. They didn't have twin beds available, so they gave us a king-sized bed and a sofa bed instead. We also got complimentary cable car tickets, which meant we could skip the line.