3-Star Hotels in Suffolk, United Kingdom

Small double room, very soft mattress, bathroom was tiny, no surface for your washbag etc, very tatty bathroom suite, sink cracked from top to bottom, shower leaked so badly that the flooring was warped and leaked onto bedroom carpet leaving wet patch after each use.

We had to change our plans at short notice and find a hotel. A local friend seemed to know where the hotel was and confirmed it was quite near to where we were all meeting as well as a very short walk from Ipswich Station.. It was very pleasing to the eye inside and the room was also to a high standard. Couldn't fault this hotel. Breakfast was extremely good too. I have already recommended it to friends.

Outstanding Historic location, secure car park and accommodation. Close to Newmarket races.Staff helpful, attentive and friendly. Beds very comfortable. Will visit again.

I stayed here i enjoyed this stay. I did boil the ketrle.and that just before leaving . Dr otteker i added as the water cam be dubiiois .the demand for this water is high so i add a cleaner and i passed the water via a brita style filter . Its nice for comlan. The riom is cold fpr.me this is super i need cold as heat can might may be bad news? So thr electruc stpped Hmm Then it seems the kettle was not on a trip circuit tp syop a nlown fuse in the plug of thr ketyel it been a notmality to have a kettel over flow. I diid not shower as i found the amount of wayer is difficult to.keep many areas as this in constant sypply I neede dot be hydrated if i wash that does not happen ..and i spebt two.days readdresi g g this need .. Advjce tp all hotels.os hav3 a ketgle.with glass hwrer the customer sees the water is dirty or clean..it.is.a.beyyer sytem.not.rto be too.well.its water . ?

Quite a wacky, quirky hotel- which we love! The main hotel is unique and fab, but the rooms are tired and outdated and could be cleaned to a higher standard. The tap water is not drinkable, so more drinking water also needs to be provided and accessible in double and twin rooms- one bottle for two people is not enough. When phoning reception to request two bottles of water, we were still only given one and the empty bottle we had was also weirdly and awkwardly requested and collected at our door first, before we were allowed more water, which was then bought separately and left outside the room? Just a little odd when they have to provide drinking water. A great location hotel though and we actually love the extravagant, crazy style of the main hotel and have been back 3 times and would stay again when in the area for work. You have to see it to believe it!

Arrived late at night & was greeted pleasantly. Walked into my room & very basic, but that’s fine for what I paid. However as I was trying to sleep, all I could hear from the person next door in the bath & noises weren’t very pleasant. After failing to sleep, I then ordered a taxi to stay with a friend locally. When I handed the keys back, the staff asked me why I was leaving in the early hours & I explained my experience & said that they would contact me re a potential refund, but still haven’t heard from them to date. I wouldn’t fault cleansers or reception staff but my room needs a much needed upgrade & would recommend management to spend a night in a room, so they can experience it for themselves & realise that they are loosing business due to its present state.

The room was clean, the bed was comfortable, the front desk explained very carefully, the breakfast was delicious, 5 minutes away from the town, bury was very nice, I will stay at this hotel next time.

Lovely hotel, has all you need plus free sweets! Nice warm room. Loved the carbon friendly deal whereby you get a free drink if you don't want your room serviced! Great staff, friendly and helpful. Easy 20 minute walk to town centre.

Fantastic cheap hotel great view comfy bed clean plenty of room .. had to bring a kettle though as like a tea first thing in morning!! Right in town center but very quiet part .. near all shops cafes etc

Have stayed at Orwell Hotel many times. First time in 2002! Great location, very comfortable and clean, great breakfasts, plenty of lounge space. My only quibble was that hotel didn't really seem geared up for dinners/lunches, maybe there is less demand for these nowadays. In the past the main dining room has been used and it was more formal/smarter.