4-Star Hotels in Victoria, Australia

I booked a king-sized room, and both the space and the bed were quite large. Honestly, a standard-sized room probably would have been enough. The hotel has been recently renovated, so it still looks pretty new. The location is listed as Chinatown, but the nearest tram stops are about a 6-minute walk away. Thankfully, Melbourne's city center is quite compact. The room temperature can be adjusted freely. I'm not sure if there were disposable slippers – I've forgotten. We had two people staying, but they only provided one set of toothbrushes and amenities daily, so I was glad I'd brought my own. There's a small fridge with a complimentary carton of milk inside, but it didn't come with a straw. Things that brought down the score: One night, around 9 PM, the fire alarm went off. Everyone rushed downstairs, only to be told it was a false alarm. As we were halfway back up, it started ringing again, another false alarm. And then there's the noise. The king rooms face the street, and the noise mainly came from modified cars driven by 'ghost riders' all night, and then various emergency vehicles starting from 6 or 7 AM. If you've ever been to Thailand, the constant roar of motorcycles on the street is exactly what it was like. I even took two videos so you could get a feel for it, and those weren't even the loudest moments, just the mildest sounds. It felt like I was sleeping on the street. I don't think the hotel needs renovation; what it really needs is soundproof windows, otherwise, it's not suitable for a comfortable stay.

The bed size in the room didn't match what was advertised. The website stated a 'deluxe king-size bed,' which should typically be 1.8m. However, as shown in the picture, it was actually a queen-size bed, approximately 1.5m. My large suitcase is 80cm, and at 1.77m tall, I was significantly taller than the bed's width. A manager named Nicolas told me that this is considered an Australian standard king-size. However, I study in Sydney and have a king-size bed at home, and all king-size beds sold in Australian furniture stores are 1.8m. I'm not sure which 'Australia' he was referring to. As an airport hotel, the soundproofing of the windows wasn't particularly good; I could still hear cars from downstairs. Despite this being a hotel issue, Trip.com was very patient and responsible in their coordination and communication. The front desk staff, Tarek, had an excellent service attitude and paid great attention to detail.

The hotel is conveniently located very close to Southern Cross Station, just a few minutes' walk from where the SkyBus drops you off. The room was clean and tidy, and the staff were friendly. There's a Coles supermarket and a McDonald's nearby, plus a food street in the vicinity. It's also incredibly convenient for public transport, with tram stops for routes 30, 35, 86, and 96 all within easy reach.

I arrived at late check-in time on 2/11 Sunday and Mildua Inlander's staff was after office hour so I contacted to staff for room check-in by phone call, Staff are so helpful to help me to collect the room key and required admin work. However, due to the resort's layout and my room location(my room is ROOM 90), the circulation of the hotel is not poor, poor room ordering(it is not by 101 for on 1/F like typical hotel, it is using 1-50 for G/F, 51-100 for level 1; if 101-110 for block 1, 121-129 for block 2, 131-139 for block 3, 141-150 for block 4 would be better), no coherent corridor at the end, not much signage and map/easy to miss, no Lift or easy ramp for level 1. so, it is hard to find my room and poor experience before entry the room. Room is good for me. One thing is: can consider to have openable window after the mosquito net on the balcony sliding door if I don't want to turn on the air-conditioner.

Pros: The room was much more spacious than I expected, very clean, modern, and well-maintained. I also loved having a Smart TV in the room. The service was excellent, and the staff were friendly and helpful throughout my stay. Cons: One thing I found disappointing was that there were no women's sanitary products or basic pain relief available, which meant I had to go out early in the morning to purchase them myself. The shower pressure was also quite low, and the water temperature was often colder than expected. Overall: Despite these minor issues, I really enjoyed my stay and felt it offered great value for money. I would definitely consider staying here again.

We booked a King Standard hotel for this trip as we have the special rate from Trip.com. Before we arrived we received an email from Trip urging us to write an email to ask for early check in as we also booked an airline ticket thru Trip. When arrived in hotel ard 9.45 am we were offered a room ( with immediate availability ) but with a payment of AUD 50. When I asked for a twin bed room as usually King and Twin Bed will have same rate, but not this hotel. If we were to change the bed style we have to pay AUD 30/night for 5 nights 😅😅another AUD 150. Enough for all the morning communications so we just ignore the bed details and went straight to our room after the payment. On the day we checked out we came to know that the front officer recharged our hotel fee even when Trip.com confirmed that everything was fully paid. What a money maker hotel!! Front officer told us they will refund us the amount though. However the room is small and nice and everything was up to international 4 standard but Crown ****** Tower has a much more beautiful and bigger room. Though both have stunning nice view of the Yarra River as in attached.

(1) The front desk lady was incredibly condescending. She was clearly of Asian descent, but she looked at us with utter contempt the moment we walked in. Her attitude was completely impatient and rude, and she spoke to us in a superior tone, lacking any professional hotel etiquette. It was really uncomfortable to be discriminated against by another Asian person in Australia – seriously, what's up with that? 😅 Later, when we were leaving, we saw her being incredibly friendly to a Caucasian man, smiling and greeting him as soon as he entered, asking about his needs. What's that supposed to mean? 😅 I was happy until I saw her at the front desk, and then I just wanted to switch hotels. (2) The hotel also completely failed to inform us about the check-out time. It's completely different from the standard 12:00 PM check-out in China. We started getting knocks on our door at 8:00 AM, but no one spoke, so we thought it was a mistake. No one told us it was because we needed to check out. We weren't informed at all beforehand, which resulted in us being ordered to leave immediately. It was humiliating and offensive; we were almost kicked out and were charged an extra $50! ❗️ (3) The other hotel staff were very nice, and the Thai food at the hotel was also delicious 😋. The guests from other countries we met were also very friendly and polite. The breakfast selection wasn't huge, but the fried rice was exceptionally good.

The hotel is one of Australia's top 100 golf courses. It's very new. The rooms are big and the beds are very comfortable. The stadium has a supporting restaurant. Friends who go to Geelong can stay there.

My stay at Mercure Welcome Melbourne was a fantastic experience. The hotel's location is excellent, making getting around super convenient, and it's close to all the city's attractions, which made exploring and shopping a breeze. The overall environment was clean and tidy, with an elegant and spacious lobby. My room had great natural light, a simple yet cozy decor, and the bedding was soft and comfortable, ensuring a very good night's sleep. The staff were warm, polite, and efficient during both check-in and check-out, and their service was thoughtful and attentive. The bathroom facilities were comprehensive, with stable hot water supply, and the cleanliness was impeccable. There's a wide variety of dining options nearby, making daily life and getting around very easy. Overall, the value for money in downtown Melbourne is outstanding. It was a comfortable and pleasant stay, and I'll definitely choose this hotel again next time I'm in Melbourne. Highly recommended!

Just stayed here again for the second time in a month. The staff’s kindness and convenience in location has made us come back and would want to come back again. The lady at the reception (Sorry i didn’t get your name) was so lovely and helpful. We were 10mins early and she had let us checkin and had tried to accommodate our requests. The room was actually way better than what we booked (did not expected the pull out bed but we’re so happy about it) but the bathroom was not cleaned that much. The sink drains so slow like it was a bit clogged and sometimes smelly. It was also dirty when we came in (sink). The circle thingy in the middle was broken too. We asked for our room the next day too and wasn’t cleaned that much. Breakfast is amazing and the staff there is very nice too.