5-Star Hotels in Melaka State, Malaysia

Facilities and club lounge was nice. Cleanliness needed to be improved, understand it's holiday session and super busy. But some of the dust behind the chair and under the bed is not few days issue Shutter bus expectations going to outlet was great. But return from outlet to hotel was extremely long waited till give up. Waited more than 30m. Please drive yourself to outlet rather than depending on the shutter. Comparison of breakfast between public and club lounge was a shock huge difference. Even lounge was limited food but the presentation and taste feel diff. (* Coffee also)

I really loved staying here! The staff were friendly, helpful, and attentive. 👍🏻 I forgot to request room decorations for our anniversary in advance, but fortunately, the staff were kind enough to accommodate my request. They surprised us with simple decorations and a complimentary cake, which made our special day even happier and more memorable. 🥰🎂 A special shout-out to Ms Ima, Ms Izza, Ms Aisha & Ms Betty for your great service. 👏🏼👏🏼 Your kindness truly means a lot to us. The room was spacious and clean, and the bed and pillows were very comfortable. We also loved the view! We were lucky enough to enjoy views of the town, the sea, and the surrounding Klebang area. 🌊✨ Lastly, I really loved the breafast options & taste, it was variety and good quality of food 😍 I would definitely stay here again and recommend this place to others. Overall, I’m very satisfied with my stay. ❤️

Overall, I really liked this hotel with its strong Nanyang (Southeast Asian) charm. From the exterior to the room decor, everything felt great. It's within walking distance to attractions and close to the TBS bus station, just a fifteen-minute drive away. However, there were a few things I wasn't happy about: 1. I didn't realize beforehand that breakfast here is à la carte and only starts at 7:00 AM. It also takes a while for the food to be prepared. Since we had already booked our bus back to Kuala Lumpur for 9:00 AM, there was no time to eat. It was a shame, and we couldn't get a refund either. The staff kindly packed two boxes of bread for us, but for a breakfast costing several hundred for four people, it wasn't worth it. If you want to enjoy breakfast properly, definitely plan your time carefully. 2. We were three adults and one child, but we were required to book two rooms. Even though the rooms were spacious, we couldn't add an extra bed. 3. The soundproofing in the rooms was very poor. We could clearly hear our neighbors showering and flushing the toilet at night, and it was quite noisy. 4. We were charged 600 RMB for the two rooms upon check-in. I paid with a credit card, but upon check-out, I was told the refund would take 15 business days to be credited back to my account. That's quite annoying.

Here's a review of the hotel: **Pros:** 1. **Excellent Location:** Situated in the main city area of Malacca, directly above a large supermarket and a street filled with local eateries. Everything you need for food, drinks, and entertainment is easily accessible. It's also not far from major attractions like the Dutch Square (Red House) and Jonker Street. 2. **Cleanliness and Amenities:** Although the interior decor feels a bit dated, the hotel maintains good cleanliness and is tidy. Both the rooms and the entire hotel are very spacious with comprehensive facilities, easily meeting the standards of a domestic four-star hotel or higher. It's also very quiet, ensuring a peaceful and restful night's sleep. 3. **Extensive Breakfast & Large Pool:** The breakfast offers a wide variety of options, though it might not entirely cater to Chinese tastes. The swimming pool is also quite large. 4. **Good Service:** The hotel staff provides good service and is friendly towards Chinese guests. **Overall:** Considering the price point of 300-500 yuan, this hotel offers excellent value for money. The stay experience was very good, and I personally recommend it.

The room looks exactly like the pictures, no touch-ups needed. You can see the Malacca River from here. It's clean and hygienic, and the bedding is of good quality; I had three wonderful nights of sleep. The room was also cleaned very well every day 👍. The elevator was never crowded, always empty. The hotel's location is excellent, within walking distance to Jonker Street, and there are many delicious small eateries nearby, though you need to pay attention to their closing days and operating hours. After dinner, you can also take a leisurely stroll along the Malacca River to digest. The only thing that could be improved is that sometimes the breakfast replenishment isn't timely; it feels like the staff are overwhelmed, but the variety of food is quite good.

The front desk staff were very enthusiastic. The hotel is newly opened and is already one of the better options in the area. The hotel breakfast was average; while there were many options, the quality was just so-so. The Strait of Malacca is nice. You can also go to Jonker Street to try the 'monster instant noodles,' which are very unique!!!

I booked a 1-night stay in their Lux King Ocean Room at The Lisbon Melaka as I read that it’s a new international hotel that opened a year ago. The room feels very cozy when I entered. The fixtures were still new and the beds were comfortable. It’s come with a smart TV which is a plus point in this day and age. Though it will be better if the TV is slightly bigger as it’s only 32”. The balcony was dismal and the ocean wasn’t that therapeutic and was partially blocked. The breakfast buffet was a letdown as well. There wasn’t much options for selections though the hotel was proclaimed as a 5 star luxury hotel. For the room rate at about RM$337 on a weekday, it’s definitely on a higher side. I think likely also due to low occupancy. Throughout my stay, the hotel was fairly empty and not many rooms were occupied. The courtyard area was really nice, which elevates the resort feel. The pool and gym nearby was really small. So I did not use the facilities. The spa room wasn’t tenanted out too. There was no lift as well, definitely not user friendly for the elderly. Staff Shamirul and other guest relations personnel were polite too. Same applies to the security which offers good service. Will I return, it’s very unlikely.

Good hotel ambience, large space for the room and friendly, helpful staff. Breakfast has lots of variety & we enjoyed it. The location is a bit secluded but near with many attractions in ayer keroh. As for now, free parking is available. A convenient 3-min drive to the wedding place (villa istana melaka)

The room was clean and tidy, and we even got some freshly baked chocolate chip cookies when we checked in – delicious! 😋 We could even catch a glimpse of the sea. 😄 Breakfast was quite varied, and the check-in process was smooth and quick. 👍🏻 Great value for money!

The room was spacious, clean, and tidy, and I could see the sea as soon as I drew back the curtains. It was very convenient for getting around; just a few steps from the hotel, there were Sichuan restaurants, wonton noodle shops, Chaoshan hot pot, and coffee shops. It took about 7-8 minutes to get to Jonker Street by taxi, and the value for money was excellent. The breakfast was decent and generally met our needs.