Some of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back
This is an impressive hotel in Latin America, especially in Colombia. Good location, quiet and convenient. The room is very spacious and the facilities are very new. The afternoon tea at 5:30 pm every day on the 13th floor is also very rich and high quality. The swimming pool is spacious and bright, and the gym is fully equipped. Not to mention in Colombia, it is also an excellent hotel in the United States. I give it 6 points out of 5. I will only stay here in the future.
Recommended by a client, this hotel is conveniently located about 8 km from the airport, a roughly 20-minute ride-hail away. Getting to surrounding areas by taxi or ride-share is also very convenient. With a police station directly across the street, I felt incredibly safe and secure! P.S. Just a heads-up: many areas in the city center are currently under road and subway construction, leading to significant traffic congestion.
Almost every time I go to Bogota, I will live in this hotel, or the Marriott next door
The price/performance ratio of this hotel is slightly higher in comparison, the service is quite good, and the decoration is not bad. The bed was very comfortable. The only downside is that the breakfast is pretty much the same every day (which can't be helped).
Minha estadia no Hilton Bogotá foi excelente. O hotel é muito confortável, o atendimento é impecável e a comida do restaurante é realmente ótima — de altíssima qualidade.
No entanto, é importante mencionar que os preços das refeições são bem elevados. Me informaram um valor aproximado de 20 dólares, mas a conversão para pesos colombianos estava com uma taxa muito alta, o que fez o custo final em dólares ficar consideravelmente mais caro do que o esperado.
Outro ponto a considerar é que a rua principal em frente ao hotel fecha aos domingos para a ciclovia, o que pode dificultar um pouco a saída ou o transporte para o aeroporto nesse dia.
No geral, recomendo o hotel pela estrutura e serviço, mas vale planejar o transporte de domingo e ficar atento ao câmbio aplicado no restaurante.
Would recommend! Safe area and great services. I made 2 bookings separately and they arranged to have to stay in the same room (free upgrade) with late checkout as well!
The staff is very warm and friendly, and the hotel's sanitation facilities are first-class. It is safe to have high-end residential areas nearby. Shopping is very convenient. The room has a kitchen, there is a big supermarket not far from the downstairs, buy a la carte and do it from Shanghai. Thanks to the front desk staff for helping me with the printer ticket registration card.
I am bias with this place. I did an intership in this hotel 28 years ago and I absolutely love Hotel Hacienda Santa Barbara. It is still quite elegant and the area where is located is one of the best in the city. The service, the room, the bathroom, they are all great. I really love the breakfast buffet for the top quality of the food and the variety of native Colombian fruits. The staff (Edwin in the front desk, Don Pedro and Ana in the restaurant..) are extremely helpful and efficient. I will alway try to book this place whenever in Bogotá. Thank you
Muy mal servicio, cuando llega al hotel hay consumo extra obligatorio. Aunque era tarde en la noche cuando llegué y no podía usarlo en absoluto, todavía cobraban tarifas obligatorias.
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103 reviews
8.7/10
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AAnonymous UserRecommended by a client, this hotel is conveniently located about 8 km from the airport, a roughly 20-minute ride-hail away. Getting to surrounding areas by taxi or ride-share is also very convenient. With a police station directly across the street, I felt incredibly safe and secure! P.S. Just a heads-up: many areas in the city center are currently under road and subway construction, leading to significant traffic congestion.
XXiejunwen sevenLocated in the rich area, in the office building, the safety and health of access is tall. There are Japanese dishes downstairs, Mexican dishes, local South American dishes, very convenient, and the service is polite and thoughtful. recommend.
GGuest UserSome of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back
DDr. Julio BernalI am bias with this place. I did an intership in this hotel 28 years ago and I absolutely love Hotel Hacienda Santa Barbara. It is still quite elegant and the area where is located is one of the best in the city. The service, the room, the bathroom, they are all great. I really love the breakfast buffet for the top quality of the food and the variety of native Colombian fruits. The staff (Edwin in the front desk, Don Pedro and Ana in the restaurant..) are extremely helpful and efficient. I will alway try to book this place whenever in Bogotá. Thank you
HHaniel EllerMinha estadia no Hilton Bogotá foi excelente. O hotel é muito confortável, o atendimento é impecável e a comida do restaurante é realmente ótima — de altíssima qualidade.
No entanto, é importante mencionar que os preços das refeições são bem elevados. Me informaram um valor aproximado de 20 dólares, mas a conversão para pesos colombianos estava com uma taxa muito alta, o que fez o custo final em dólares ficar consideravelmente mais caro do que o esperado.
Outro ponto a considerar é que a rua principal em frente ao hotel fecha aos domingos para a ciclovia, o que pode dificultar um pouco a saída ou o transporte para o aeroporto nesse dia.
No geral, recomendo o hotel pela estrutura e serviço, mas vale planejar o transporte de domingo e ficar atento ao câmbio aplicado no restaurante.
JJohn SanchezThe best NH hotel in Bogotá consistently excellent service and comfort. One detail to reconsider: breakfast is now charged separately at $17, unlike previous stays when it was included. For guests staying multiple nights, this policy feels out of step. I hope they revisit this.🧘🏻♂️
On the other hand the steam room is super!
PpumachenqiStayed here many times. The location is very good. It is close to shopping malls and many entertainment venues. Safety is also guaranteed. It is really a wealthy area.
JJinwankuangchirouAlmost every time I go to Bogota, I will live in this hotel, or the Marriott next door
The price/performance ratio of this hotel is slightly higher in comparison, the service is quite good, and the decoration is not bad. The bed was very comfortable. The only downside is that the breakfast is pretty much the same every day (which can't be helped).
MMKL01Would recommend! Safe area and great services. I made 2 bookings separately and they arranged to have to stay in the same room (free upgrade) with late checkout as well!