The Riverwalk Plaza is located near other bars and food places. It is great for families, in their lounge they have movies, chess and other family games. On the other side you will find the Gavel. Good bar and great atmosphere, did not try any food but their drinks were on point.
The hotel had a perfect location for the events we had planned. It was busy in the area because of the No Kings Protests but it had no impact on our stay. The hotel staff upgraded our room due to an error on their part and it was fabulous!! The bathroom was amazing and the beds were super comfy.
Hotel near Downtown Houston,Houston63% of visitors choose this area
WWeixin2026.02.19
Facilities: Excellent! They offer free coffee and unlimited drinking water.
Cleanliness: The towels and bed sheets were very clean, and the toiletries provided were great.
Environment: It's right in the city center, which makes getting around super convenient.
Service: I was able to check in early at 12 PM, and the staff's attitude was excellent.
The hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it.
We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready.
This hotel is located at a very short walk to riverwalk restaurants. The rooms are of good size and the staff are friendly. The only downgrade I experienced this time is that they stopped offering buffet breakfast on weekdays. Weekend breakfast buffets now cost usd 20. I guess the current government has really caused a downfall of tourism in USA.
Overall, the hotel is quite good. The staff are very friendly, and there's also an outdoor swimming pool. The only catch is that overnight parking costs $25 and is located in the lot across the street from the hotel.
The location is excellent, there is a small river going out, there are many restaurants by the river, the starting point of the boat tour is next to the hotel, there is a small supermarket next to it. At night, the bustling city is a bit like Lijiang, and it is very interesting to walk along the river in the drizzle. Every meal is chosen by the river, I like that feeling too much. At the breakfast, there is a duck to eat at the table. If you don't give her a bite, you are too clever little duck. It doesn't look like a hotel breakfast. The hotel is a star-rated hotel with a good standard. The elevator directly down to the river is slower, other services are good, parking in the opposite parking building, very convenient, compared to other hotels around the price is cheap, 31 dollars a day, it seems that there is an additional cost of 2 dollars.
Hotel near Downtown Houston,Houston63% of visitors choose this area
AAnonymous User2025.08.12
We upgraded to have breakfast for $60. The hotel upgrade is to executive and free appetizer. So we got 4 free appetizers for free. Perfect location in downtown Houston. We”ll stay again next time. Their breakfast are really good as well
Hotel near Galleria,Houston14.8% of visitors choose this area
GGuest User2025.05.02
This place smelled like mold, was humid, was dirty, and badly needs a complete remodel. It might have been nice in the early 1990s, but it is not now. The staff at the desk was nice, but everyone else, not so much. If I had to stay here again, I would find another place. It was not scary - it just was not nice.
The room was spacious and the service attitude was good. Thank you for being helpful. The location was also very convenient. The customer service was very good every day. I would choose this place again when I come to Dallas.
Very Good
130 reviews
8.9/10
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8,7/10
Very Good
WWeixinFacilities: Excellent! They offer free coffee and unlimited drinking water.
Cleanliness: The towels and bed sheets were very clean, and the toiletries provided were great.
Environment: It's right in the city center, which makes getting around super convenient.
Service: I was able to check in early at 12 PM, and the staff's attitude was excellent.
GGuest UserI liked the hotel. Spacious, clean rooms with a large table. Wi-Fi worked well. You can buy food in the lobby. The hotel is close to the train station. The only drawback is that the hotel is far from grocery stores.
GGuest UserThe room was very nice and updated. Location was excellent and within walking distance to the Kid Rock concert. It was on the waterway, so it made the walk enjoyable....close to restaurants too. Parking at the guest garage was affordable at $17 for 24 hours. Hotel staff was very friendly.
KKansasizhouliyouExcellent location. Great value for money, even better than what I typically find back home. The breakfast was good, and the rooms are spacious, comfortable, and well-appointed. The staff were friendly. Overall, fantastic! My only wish is for individually adjustable air conditioning.
AAnonymous UserThe decoration of the hotel is very artistic and artistic, the room facilities are average, the comfort level is average, and the air conditioner is very noisy. The breakfast is pretty good, there are many varieties, parking is free, and travel is convenient.
MMr. Paul YangGreat location, Uber rides to nearby eateries are under 10 yuan, and it's only about a dozen US dollars to Downtown. The room was good and very clean, but there was a slight musty smell, probably because the hotel is a bit old.
GGuest UserThe hotel was nice. The only complaint I have it that I had my Do Not Enter/ Do Not Disturb (not sure which it said) hanging on the door when I went to the store. They entered anyway! I had money left out on the counter and other valuables that I didn’t have put in the safe bc I didn’t have time to throw it in there. They shouldn’t have entered if I put the sign on the door that said don’t smh
GGuest UserThis place smelled like mold, was humid, was dirty, and badly needs a complete remodel. It might have been nice in the early 1990s, but it is not now. The staff at the desk was nice, but everyone else, not so much. If I had to stay here again, I would find another place. It was not scary - it just was not nice.
GGuest UserWhen visiting Dallas, I chose this Sheraton. The hotel is very good in all aspects, with warm service, rich and varied breakfast, complete facilities, and clean rooms. It would be perfect if the windows in the room could be cleaned. Living on the 36th floor, I originally had a good view of downtown, but it was a pity that the view was blurry because of the window.