4-Star Hotels in Gansu, China

The room was nice, modern and clean. Staffs are helpful and have good service-mind. Location is great, right next to the drum tower. There are a lot of shops nearby, a food street is in walking distance, the Big Buddha Temple (Dafosi) is also walkable. There is also a free coffee machine at the lobby. Breakfast was also good. A little down side, the shower area has a lot of small flies, which we don’t know where they came from, but didn’t cause much annoyances. Despite some downsides above, we will stay at to this hotel again if we come back to Zhangye.

The room was clean and well-equipped. However, the front desk service was just average. When I booked through Trip.com, there was supposed to be an upgrade, but the staff member seemed to have overlooked it. After I pointed out the issue, they paused for a moment, then spent a long time looking for the order, only to say that all rooms were full. Yet, Trip.com clearly showed available rooms. It was only after I threatened to contact Trip.com that they reluctantly said they'd make a room available for me, without a hint of apology, just annoyance at having to make the change. This incident left a really bad taste; it was clearly their mistake, but they made it seem like I was trying to get something for free.

Cleanliness: The floor and general environment were fine, but I found bloodstains on the bedsheets and both pillowcases. I asked the front desk to change them, and a staff member came immediately to replace them. However, it still left me feeling a bit uneasy. Environment: The hotel has been recently renovated, and the environment is pleasant, with a nice decor. Service: The hotel staff are very friendly. They greet you at breakfast, and once when I locked my key card in the room, they promptly helped me open the door. The reason for the deduction in score is that when I booked, the promotion mentioned guaranteed late check-out until 3 PM. When I asked the front desk about extending my check-out, they said due to high occupancy, only one room could be extended, and I was also asked to leave a good review. Facilities: The voice assistant is very smart, and the 24-hour airport pickup service is also a great plus.

During my New Year's Day trip to Zhangye, I chose to stay at the Zhangye Puyue Hotel for two nights, and overall, the experience was great. Here are a few points I can share for future travelers: 1. The hotel is very close to Zhangye West Station, just about a 5-minute walk after exiting the station, which is very convenient. They also offer late check-out, allowing you to return to the hotel to pack your luggage after morning sightseeing, so you don't have to carry everything with you. 2. The hotel's living environment is good, with clean and tidy rooms. Despite the low outdoor temperatures in winter, the hotel's interior was warm and comfortable. 3. The staff at the front desk and restaurant were friendly. Check-in and answering questions were handled promptly and efficiently. They also provided useful information for our stay and exploration. In the mornings, when entering the restaurant, they would greet us warmly. The food selection included some Northwestern specialties, and the beef noodles were particularly delicious. 4. As for the city of Zhangye itself, all the attractions and scenic spots are quite unique. The mountain landscapes, canyons, and temples are distinct from those in the inland plains, and they are especially stunning and magnificent in winter. When I have time off work, I'd love to come back to experience Zhangye in summer or autumn, and I'll definitely stay at the Puyue Hotel again!

The hotel's location is excellent, just a few minutes' walk from the night market. Plus, the museum, Leiyin Temple, and Mingsha Mountain Crescent Spring are all conveniently located along the same road as the hotel. The service is incredibly thoughtful; they contact you daily to confirm your breakfast delivery time for the next day, and they even upgraded our room! The newly renovated facilities and hygiene are both top-notch, and the hotel's cat is super charming and affectionate.

The service was excellent, and the room was clean and hygienic. Parking was convenient, and it's very close to Zhongshan Bridge and Zhengning Road Food Street, both within walking distance. The breakfast was rich and very good. I'll definitely stay at Mercure Zhengning Road again next time I visit.

I've given many hotels 5 stars before, but I regret it this time. Five stars simply isn't enough for this hotel! If I could only give it 5 stars, please deduct 1 from all my previous ratings. It offers at least a 4.5-star experience at a budget hotel price. See the pictures for details! I was pleasantly surprised by the hotel's management. The cleaning staff's trolleys were incredibly professional, the welcome notes at the bar showed their enthusiasm, and while the gym, restaurant, and laundry room weren't luxurious, they were thoughtfully arranged. You could see their care in every detail. This level of quality is definitely top-notch in second- and third-tier cities nationwide. As for the location, it's in a prime area, a 5-minute walk to Kumarajiva Temple, and all nearby restaurants and entertainment venues are within walking distance. Many recommendations on Xiaoculiang (a Chinese online shopping platform) for a hotel near the wetlands are desolate and barren, incomparable to this one.

This was the second Mercure hotel on our trip, and overall, the facilities were quite good. **Facilities:** The hotel is well-equipped. The lobby is clean and bright. As expected from an Accor property, the decor style and design elements are largely consistent. What truly stood out was that on each floor's common area, right outside the elevator, there was a row of complimentary bottled water. This is quite rare in other hotels and very convenient for guests to grab. Breakfast is served on the 21st floor, offering a panoramic view and a great sense of openness. On another note, staying on the 14th floor, the water pressure was a bit low, and the shower felt like it didn't have enough flow. **Hygiene:** The room's cleanliness was generally acceptable, but I found a long hair stuck to a tile in the bathroom. It felt like the cleaning wasn't thorough, which was a bit off-putting. Also, there was a small tear on the bed linen. I'm not sure if it was an oversight, but ideally, it should have been replaced. **Service:** The hotel's front desk manager took my feedback very seriously. Afterwards, they even proactively called us to inform us that the issues had been rectified. This was truly excellent.

The biggest surprise during this stay was definitely the hotel's gym and laundry room – they truly elevated convenience to another level! The gym was fully equipped with everything you could need – treadmills, dumbbells, elliptical machines, etc. – and the space was clean and bright. Getting in a quick 30-minute workout before heading out each day left me feeling incredibly energized. The laundry room was a real lifesaver! Not only did it have automatic washing machines, but also dryers and even laundry detergent. My clothes came out soft and fresh after drying, meaning I no longer had to travel with a bag full of dirty laundry. On top of that, the room was spotlessly clean, the bedding was comfortable, and the front desk service was incredibly attentive. Overall, the experience was fantastic, and I'll definitely prioritize staying here again on my next visit! 🌟🌟🌟🌟🌟

The room was clean, spacious, and thoughtfully designed with smart controls. The staff were warm and attentive, and the heating made the room very comfortable in December. Breakfast was fresh and delicious, and the evening desserts were a lovely surprise.