4-Star Hotels in Wellington Region, New Zealand

This was our third stay at the Copthorne and have always enjoyed it.  Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.

Overall, the hotel was clean, and the staff were friendly. The breakfast offered a good variety of options; however, we found a mouldy bagel and a hair in the full cream milk, which raised serious food safety concerns. The staff at the egg station were also not very friendly. In addition, the room's heat pump/air conditioner was very noisy, and my friend couldn't sleep well throughout the night. We hope these issues can be addressed, as they affected an otherwise pleasant stay.

The hotel is located on the edge of Wellington city center, right next to the Parliament and Government House, as well as Wellington Railway Station. It's about a 10-minute walk to the city center and the Te Papa National Museum. Since it's a hotel, self-service laundry isn't available, so I had to find a laundromat outside to do my washing.

Very clean accommodation in a ideal central location of the waterfront, Lamberton Quay for shopping and many restaurants and cafes.

Really conveniently located hotel and good sized room. Really lovely helpful, staff on reception. I had booked an interior room with no window so was pleasantly surprised to have a ceiling skylight. Unfortunately the surfaces and amenities (kettle, glasses, spoons) were covered in dust. I thought it might be a ventilation issue as the high window probably doesnt open, but when I ran my finger over the desk it was a thick layer so not sure it had been cleaned for a while. I was only staying one night so didn't bother complaining but did start wheezing in the night so wish I had said something. Easily fixed for future guests with proper dusting!

location is great! just a short walk to Cuba Street and waking distance to Wellington Waterfront, Civiv district and Wellington Cable Car. room is spacious and the kitchenette well equipped, we love there is a washing machine and dryer in the aparrment, a good stop choice for doing laundry and cooking home meals, few eating places around the area for those eating out, but some f&b do close pretty early with afternoon rest between 2-5pm, so check out the timings. downside the fire evacuation alarm went off twice in a night, we got back to our rooms after a long wait, but the firemen and engines were a special perk to our trip. no daily housekeeping service so those with longer stays have to ask for fresh linens when required. staff are friendly and helpful, will recommend this place!

The room had multiple areas of built up dust that hadn’t been cleaned in a long time, and the shower had some mould in the corner and lots of soap scum around the bottles. The silicone holes in the shower head were all cracked and so the water dribbled down. I could also smell the drain. The additional windows installed (appreciate the building is historical) didn’t shut tight, which is a big problem in a windy city. The wind was howling through the window gaps when they were fully shut. Assume they were done as cheaply as possible. I was also a few doors down from the staff room, so I heard very frequent door slamming in the mornings which woke me up as it shook my door frame. There’s no way I’d be paying for full price for this hotel, but for a 50% off deal it was fine. The location is unbeatable and the bed was really comfortable. The room was a good size too.

The room is very clean, the layout is very reasonable, the room temperature is particularly warm, the service is very good, will stay next time

Can't imagine there is a better place to stay in or around the cities in this area. It has it all for most types of travelers. It is clean, modern but with” warmth”,spacious, TV with build in streaming, and you can order breakfast easy the day before on a paper with tick-off boxes. This is luxury in a small town, and the only downside is leaving.