5-Star Hotels in Xinjiang, China

This is currently the best hotel in Kashgar, with excellent ambiance and facilities. Just a small suggestion: the coffee cups are a bit too large to fit in the coffee machine. The location is very convenient; several city attractions are within walking distance. The only downside was getting an invoice. I checked out at 8:52 AM, added the front desk on WeChat for businesses, and clearly explained everything. The front desk promised to issue it in the afternoon, but it wasn't done all day, and there was no response from them on WeChat. The service industry should at least ensure basic services, especially for what is currently ranked as Kashgar's number one hotel.

Our trip was absolutely delightful, from dining to accommodation and transportation! The breakfast offered a great variety, and the views were beautiful. The hotel rooms were clean and tidy, and the service was attentive, making for a very comfortable stay. I slept soundly until morning. Getting around was easy, and parking was convenient. Overall, a perfect experience, highly recommended!

Shortly after booking, I received a call from Ms. Zhang from the hotel's external relations department, and we exchanged contact information. Upon check-in, I found out I had been thoughtfully upgraded to an Executive King Room. Ms. Zhang then sent me a message, and I bombarded her with all sorts of questions about food, clothing, accommodation, and transportation, which she answered with incredible patience. My experience at this Hilton was incredibly comfortable. From now on, Hilton will be my first choice for all future travels. Thank you, Hilton, and thank you, Ms. Zhang!

This hotel was such a pleasant surprise! It's right in front of the snowy mountains and grasslands, an absolutely fantastic location super close to the scenic area. The room was clean, the details were thoughtfully taken care of, and the service was attentive and thorough. A perfect experience, highly recommend!

The Silk Road Pearl, a luxurious and culturally rich hotel – highly recommended! I specifically chose to stay two nights in Urumqi on this trip, and the biggest surprise was discovering Urumqi's top luxury hotel! From special service requests before arrival to the warm hospitality of every Conrad staff member upon arrival, I felt right at home! After the Northern Xinjiang Grand Loop, I truly realized this is the genuine warmth of the Xinjiang people!! Victoria, a lovely lady at the front desk, made our first interaction feel very friendly and familiar. Throughout her service, she was incredibly professional, taking us on a special cultural experience of Urumqi Conrad, thoughtfully arranging small gifts and souvenirs for us, which made us feel completely at home during our stay. Additionally, we met some excellent young men from the front office concierge team, who we all thought looked like 'Wang Junkai of Xinjiang'. They handled our luggage service from arrival to departure, saving us a lot of effort. The guest room was the cleanest and most meticulously tidied room I experienced on this trip to Xinjiang. During turn-down service, we even received roses and bath salts. The welcome fruits and dried fruits were very characteristic of Xinjiang. In the evening, we were also given Hotan rose dried flowers and sea buckthorn juice to drink – truly attentive to details! The bathroom style and mirrors resembled a beautiful stage dressing room, making one look exceptionally good! This was my first true experience of the brand's ethos of 'inspiration that extends beyond a stopover'. For breakfast, it was my first time seeing steak offered at breakfast, along with highly distinctive Xinjiang specialties like 'Gazi Rou' (pot meat), 'Sazi' (fried dough twists), and baked buns. For those short on time, you can experience all the signature Xinjiang delicacies here in one go! In terms of location, Meimei Department Store is just downstairs, and CC Mall, Xinjiang's trendy hotspot, is within a 10-minute taxi ride. The front desk also thoughtfully recommended the Hualing Market, an excellent wholesale market for local specialties, allowing us to purchase iconic Xinjiang souvenirs all in one place within our limited time. Finally, when checking out, an employee helped me carry my luggage downstairs. During our conversation, I learned that he was a long-time employee of the hotel. From this, I could sense his pride and sense of belonging to the brand and the hotel staff. A hotel with such human warmth and emotional depth is truly the most worthwhile place for travelers to stay. Conrad Urumqi, I'll be back next time!

The hotel front desk service was exceptionally warm and thoughtful. They upgraded my room for free when I checked in. The hotel lobby offers complimentary nuts and coffee, and the environment is very pleasant. The room hygiene was also excellent, and the breakfast had a great variety and was delicious. The hotel also has a large free parking lot with plenty of spaces. What I was most satisfied with at this hotel was the front desk service; they always greeted me with a smile and were very professional. Every time they saw me, they'd ask if I was happy with my room and if there were any issues. I highly recommend this hotel!

The hotel is new, with a few other hotels nearby. The rooms are spacious, and the service is warm and friendly. I stayed for two nights, and when checking out, the hotel gave me a small gift of snow chrysanthemum tea and a silk scarf, which was a pleasant surprise. The breakfast had a good variety, but the taste was just so-so. The TV remote in the room was broken or out of battery. Both nights, a staff member had to come to the room to turn off the TV, which was a bit awkward.

I was quite surprised to find a Wyndham Grand Laguna in Turpan. The hotel building is beautiful, with a very exotic feel. In Turpan, a small city in northern Xinjiang, it felt strangely more like southern Xinjiang. The mattress in the room was very comfortable, and the decor was beautiful. As a premium member, I was pleasantly upgraded to a higher room type and given welcome fruit. The hotel's public area is a highlight, with a beautiful, high-ceilinged lobby. It's perfect for taking photos and has a unique character! The outdoor pool is also very beautiful, but I didn't have time to swim. The hotel staff were very welcoming and helpful, explaining the hotel's activities and giving me a very warm farewell upon departure. Xiao Mu at the front desk was very attentive! Overall, it was a very good stay.

The hotel has an elegant and warm ambiance overall. Though renovated in 2012, it's been well-maintained and has a charming, timeless feel that's actually more reassuring than a brand-new hotel. The linens are crisp, white, soft, and completely free of any disinfectant smell. For an older hotel to maintain such a high level of cleanliness, their management must be excellent. While the design isn't the most modern, the core facilities (AC, shower, mattress) are top-notch, and the bedding is incredibly comfortable and relaxing. The biggest highlight, though, was Harry at the front desk. He was calm and professional, and his recommendations for local food (roasted buns, lamb skewers) were spot-on. For a 12-year-old hotel, it truly offers genuine value. I prioritize good service and cleanliness, and this place delivers. I'll definitely recommend it to friends and stay here again.

I chose to stay at the Air Garden in the old city the night before leaving Kashgar to see the apricot blossoms in Southern Xinjiang. As soon as I completed my booking, the guesthouse manager contacted me to ask if I needed airport transfer and informed me about the local weather conditions. I felt a sense of warmth even before checking in. Since vehicles aren't allowed in the old city, the manager informed me of the drop-off point and picked me up the night before check-in. This service was fantastic and saved me the awkwardness of dragging my luggage around looking for the place. The hotel used to be the residence of a local 'Master Bayi' who was in the jade business. His eldest son later inherited the business and expanded it internationally. The original residence was very luxurious. Later, a boss from Hunan bought it and preserved the original four floors. The current third and fourth floors are replicas of the original residence, featuring exquisite wood carvings, making it a wood carving museum. Guests can visit for free. The fifth to seventh floors are the guesthouse, and the first floor sells jade. On the day of check-in, I received a complimentary jade 'peace buckle' from the guesthouse, which was a thoughtful touch 👍 The room decor had a distinct local flavor. Welcome fruits were already waiting in the room, and the mini-bar was free to enjoy. The super-large terrace offered a fantastic spot for enjoying the night view. On the day of check-in, I got to enjoy a complimentary afternoon tea. The pastries were exquisite, and sipping tea while admiring the beautiful scenery of the old city made all my worries disappear. This hotel boasts the highest vantage point in the entire old city, perfect for watching sunsets and sunrises. I didn't get to experience it this time, but I'll definitely try it next time. A big thank you to my manager, a handsome local guy, who was with me from the moment I booked until I left. He showed me around and explained the stories behind the wood carving museum, promptly resolved any requests I had during my stay, and patiently inquired about my airport transfer. Thumbs up! The guesthouse manager arranges breakfast for guests on the fifth floor according to their requested time. You can choose to dine indoors or outdoors. The breakfast spread was rich and well-balanced; I couldn't even finish it all by myself 😂 This guesthouse has only 10 rooms, offering a high degree of privacy. The elevator and entrances all use facial recognition. After checking in, I had a travel photoshoot with makeup on, and afterwards, the facial recognition surprisingly didn't work 😂 This only further convinced me of the guesthouse's excellent security! 👍 Although it's a guesthouse, it's very well-managed. Here, I truly experienced what 'customer-first' means. The guesthouse manager, Ms. Jin, an elegant lady, genuinely cares for guests, making everyone feel at home. I heard that after May 1st, the guesthouse will offer a service where managers take guests on tours of the old city. This is a brilliant idea, saving guests who are unfamiliar with the old city the hassle of getting lost. I look forward to the guesthouse getting better and better. The guesthouse's amenity kit is beautiful, and the manager said I could take it home, which is great! 😄 I'll definitely stay here again next time I visit Kashgar. I highly recommend everyone to experience the charm of this guesthouse up close and hear its stories firsthand.