Shenzhen Metro: Map, Lines, Fares, Usage & Ride Guide
Shenzhen has a well-developed metro network, with 17 lines running through various districts, connecting popular landmarks such as Window of the World, Futian CBD, and Shenzhen Bay. This article details the subway operating hours, ticket prices, mobile payment tutorials (WeChat/Alipay QR code activation steps) and nearby recommended hotels.
Shenzhen Metro Map
Shenzhen Metro Map from Shenzhen Metro Official
Shenzhen Metro Lines, Operating Hours & Major Stations
Shenzhen Metro Lines from Shenzhen Metro Official
Most Shenzhen Metro lines operate from 6:00 AM to 11:00 PM daily. The operation time is based on the Shenzhen Metro official app data in 2025. Schedules may vary during holidays. For real-time updates, check the official "Shenzhen Metro" app or station notices. Exact times are subject to on-site announcements.
Line | Weekdays | Weekends & Holidays | Major Spots | Notes |
Line 1 | 06:20-23:00 | 06:14-23:00 | Window of the World, Luohu Commercial City | Connects to Luohu Port (Hong Kong) |
Line 2 | 05:50-22:44 | 05:47-22:44 | Shenzhen North Station, OCT Loft | Transfer to high-speed rail |
Line 3 | 06:00-23:00 | 06:00-23:00 | Futian CBD, Dameisha Beach | Weekend beach crowds |
Line 4 | 06:30-23:00 | 06:30-23:00 | Shenzhen University, Longhua Temple | Scenic mountain views |
Line 5 | 06:02-23:13 | 06:12-23:13 | Shenzhen Bay Park, Bao'an Center | Coastal cycling routes |
Line 7 | 06:12-23:00 | 06:15-23:00 | Huaqiangbei, Xili Lake | Electronics shopping hub |
Line 11 | 06:00-23:20 | 05:59-23:21 | Airport East, Futian Station | Express line to airport (30 mins) |
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Shenzhen Metro Ticket Prices
Distance (km) | Standard Class Fare (¥) | Business Class* (Line 11) |
0-4 | ¥2 | ≤3×Regular fare |
4-8 | ¥3 | (Regular fare + |
8-12 | ¥4 | 2×Regular fare) |
12-18 | ¥5 | |
18-24 | ¥6 | |
24+ | +¥1 per 8km |
Discounts:
- Free: Children <1.2m, seniors ≥60, disabled, military (ID required)
- Half-price: Children 1.2-1.5m, students (with ID)
- Shenzhen Tong Card: 5% discount (except student tickets)
- Bus Transfer: Extra ¥0.4 discount when using Shenzhen Tong Card
How to Buy Shenzhen Metro Tickets?
The following is a summary of the most commonly used ticket options for the Shenzhen Metro. Each metro ticket type caters to different needs - from Single Journey Ticket to Day Pass. We explain each ticket type and how to pay for it to help you choose the best metro ticket for your journey.
For most travellers, Alipay and WeChat Pay are the easiest and most convenient ways to pay for Shenzhen Metro. No need to buy a physical ticket, just scan the QR code and go!
Shenzhen Metro Ticket Quick View
Ticket Type | Price/Deposit | Where to Buy | How to Pay | Best For |
Single Journey Ticket | Varies | Ticket machines/App | Cash/Mobile Pay | One-time trips |
🔥Shenzhen Metro QR Code | By distance | WeChat/Alipay/Metro App | Mobile Pay | Mobile users |
Shenzhen Tong Card/NFC | ¥20 deposit | Stations/convenience stores | Cash/Recharge | Frequent riders |
One-Day Ticket | ¥25 | Station counters | Cash/Card | Tourists (24-hour access) |
Three-Day Ticket | ¥75 | Station counters | Cash/Card | Short-term visitors |
China T-union Card | Varies | Nationwide outlets | Cash/Recharge | Intercity travel |
Financial IC Card | Bank-linked | Banks | NFC/Card | Convenience (no recharge) |
China eSIM
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1. Single Journey Ticket
- Plastic coins purchased at stations
- Valid only for one trip on day of purchase
2. Shenzhen Tong Card
- Rechargeable smart card (¥20 deposit)
- 5% fare discount on all rides
- Valid for metro/bus transfers (extra ¥0.4 discount)
- Available at service centres/Mobile wallet (NFC)
3. QR Code Tickets
- WeChat Pay (Mini Program: "Shenzhen Metro")
- Alipay (Transport → Metro → Select "Shenzhen Metro" → Follow the steps to activate the ride code)
- Scan at gates - no physical card needed
4. 1-Day Pass & 3-Day Pass
1-Day Pass (24 hours)
- Price: ¥25
- What's included: Unlimited rides on all metro lines (except Line 11 business class)
- Validity: 24 hours from first use (physical cards valid for 6 months if unused)
- Where to buy:
Online: Shenzhen Metro app or WeChat Mini Program (search "深圳地铁"Shenzhen Metro)
Stations: Luohu, Shenzhen North, Futian, Airport, Buji, Fumin, and 10+ other major stations - Line 1: Luohu
- Line 2: Shekou Port, Liantang Port
- Line 3: Buji, Dayun, Shuanglong
- Line 5: Shenzhen North
- Line 7: Fumin, Huanggang Port
- Line 9: Yinhu, Wenjin
- Line 11: Qianhaiwan, Airport, Futian
3-Day Pass (72 hours)
- Price: ¥75
- What's included: Unlimited rides on all metro lines (except Line 11 business class)
- Where to buy: Same as 1-Day Pass
- Validity: 72 hours from first use
Who is most suitable to buy Shenzhen Metro Day Ticket: tourists and visitors who need to take multiple rides in a day.
5. Special Tickets
- Business Class (Line 11 only): 2-3×regular fare
- Group Tickets: Discounts for 10+ people (station inquiry)
6. Discounted tickets
Free/Special fare for:
- Children (<1.2m free, 1.2-1.5m half-price)
- Seniors (≥60 years with ID)
- Disabled persons/Students/Military (with valid ID)
How to Use WeChat Pay on Shenzhen Metro?
You can refer to the activation method in the picture below and follow the steps to activate the Shenzhen Metro QR code.
Search "深圳地铁乘车码" on WeChat → Go to activate → activate now → Enable password-free payment → Get it!
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How to Use Alipay on Shenzhen Metro?
Open the Alipay App → ➊ Tap "Transport" → ➋ Select "Metro in Your City", for example, "Shenzhen" → ➌ Activate "Metro QR Code" → Tap "Get Now" → Agree to the terms → ➍ Scan at the Gate
You can also switch between different modes of transport, such as bus, metro, taxi, train and bike etc.
If you want to travel across cities, such as Shenzhen to Hong Kong, Shenzhen to Guangzhou, then you can choose to take the high-speed rail. Get the China Train New User Coupon below and start your train journey! 👇
[5% Off] China Train Ticket Discount for New Users
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Best Hotels in Shenzhen
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Our Top Picks
5 star
Very Good9116 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.78km from city centre
I place a high value on sleep quality, and the bedding during this stay exceeded my expectations. The pillows offered a great balance of firmness and softness, the duvet cover and sheets felt crisp and fresh, and I was able to truly relax and unwind the moment I lay down. The room amenities were neatly arranged and generously stocked, reflecting the hotel's attentiveness to detail; even easily overlooked areas like cabinets and windowsills were thoroughly wiped down with no dust in sight. The lobby and public areas offered a comfortable environment with plenty of breathing room, maintaining a quiet and peaceful overall atmosphere. During check-in, JOY patiently explained all the benefits included with the room and the operating hours of the various facilities, making sure all information was crystal clear. Any subsequent questions were answered promptly, making for a smooth and seamless stay from start to finish.FromUS$113
Excellent11835 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.94km from city centre
The room was clean and tidy, and the kids loved the outdoor swimming pool. The Executive Lounge offers food and beverages for almost 12 hours a day. Convenient transportation, with an ACG (Anime, Comic, and Games) town right downstairs, making it super handy. It is also very close to the Futian Port, making trips to Hong Kong extremely convenient.FromUS$140
2395 Reviews
Huanggang Port and Futian Port Shenzhen|3.55km from city centre
The Four Points by Sheraton Shenzhen boasts an excellent location, ideal for frequent travelers between Shenzhen and Hong Kong. Situated in the Futian Free Trade Zone, it's very close to the Futian and Huanggang Port immigration checkpoints, offering convenient access to Futian CBD and the Convention and Exhibition Center. Getting to Futian Station by taxi is also very easy.
The guest rooms are spacious, and the Four Points' signature comfortable beds provide a great night's sleep. The rooms are clean and tidy, with complete bathroom facilities and stable internet. Some room types even offer river views. The soundproofing is good, ensuring a peaceful rest. Check-in at the front desk was efficient, and the service attitude was attentive.
The breakfast buffet offers a rich variety of options, a good mix of Western and Chinese cuisine, including freshly made Cantonese dim sum like Chee Cheong Fun and Koay Teow. The food quality is consistently good, and the dining environment is comfortable. Hotel amenities include an outdoor swimming pool, a 24-hour gym, and ample parking space in the underground car park, including charging spots, which is very convenient for those traveling by car.
As a Marriott five-star hotel, it offers good value for money overall. It's suitable for both business trips and travelers commuting between Shenzhen and Hong Kong. My stay was very satisfying, and I'll definitely choose this hotel again on my next visit to Shenzhen.FromUS$82
Outstanding4818 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.77km from city centre
First off, the hotel's location is excellent, right in the heart of Futian CBD. It's incredibly convenient for transportation, with Futian High-Speed Rail Station and multiple (5!) subway lines right next to the hotel. There are also plenty of dining and shopping options nearby, like Link CentralWalk, Star River COCO Park, and Shopping Park. The room itself was very spacious, and it even had a walk-in closet, which I haven't seen in the same room type at Shangri-La hotels I've stayed at in Beijing, Xi'an, Xiamen, Nanchang, Chengdu, Sanya, or Guangzhou. The only downside is that the price is quite a bit higher than those other Shangri-La properties, but overall, it's still a great stay.FromUS$189
Outstanding3114 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.12km from city centre
I know this hotel is undergoing renovations, and some packages for the new room types even include lounge access and five meals a day, which offers excellent value for money!
First, regarding the room, the newly renovated style is minimalist and refined. The room feels very spacious and has excellent natural light. The bathroom amenities include Diptyque shampoo, shower gel, and lotion, which was a very pleasant touch.
Next, concerning the dining, the five meals included afternoon tea, happy hour, evening dessert and drinks after check-in, and breakfast and lunch on the second day. The afternoon tea was a pleasant surprise. Although the food selection for happy hour wasn't extensive, it focused on quality over quantity. I didn't get to enjoy the late-night dessert session, but I learned that it was a chocolate-themed dessert night, and the themes are updated regularly. It's worth noting that no matter when you dine, you can enjoy unlimited alcoholic and non-alcoholic beverages.
Finally, I'd like to commend the hotel's service. All the staff I encountered during this stay were extremely polite and friendly. Especially Miss Sahar at the front desk, the check-in process was very smooth and efficient, and she even followed up afterward to see if I needed any assistance. A male staff member in the lounge also provided very professional service, always greeting us with a warm smile every time we entered the lounge for a meal.
Overall, my experience during this stay was excellent, and I look forward to visiting again after the full renovation!FromUS$297
Very Good3610 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.09km from city centre
Having stayed at a few Four Seasons hotels, this one in Shenzhen didn't quite meet the brand standards I've come to expect. It's definitely an older hotel; nearly all the countertops and table edges in the room were uneven. The only place to find tissue paper in the entire room was by the sink, and the mirror was quite oxidized and blackened. There were no welcome fruits either. These aren't huge issues, but the main problem was cleanliness. On the cabinet wall next to the hangers, there was a large area of a sticky substance, like unremoved glue. Inside the wardrobe, you could feel a noticeable grittiness, like un-wiped dust, which made me hesitant to hang my intimate apparel. The spout of the kettle for boiling water was already green... These kinds of issues just shouldn't be present in a Four Seasons hotel. On the positive side, the front desk service was very warm and friendly, and the buffet environment was excellent. I hope the hotel considers a renovation.FromUS$333
Business travel
Outstanding9283 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.44km from city centre
The hotel is conveniently located in Futian CBD, right next to Futian Station, making transportation incredibly easy. Stepping out, you're immediately immersed in a vibrant and bustling commercial district, with Excellence Center, Huangting Plaza, and Coco Park all within a stone's throw, offering a one-stop solution for dining, entertainment, and shopping.
**Room Facilities:** The hotel rooms are spacious and feature panoramic floor-to-ceiling windows, providing an expansive view, including a partial glimpse of the CBD skyline. The room facilities are comprehensive, and the cleanliness is impeccable. The bedding is soft and skin-friendly, ensuring a very comfortable stay. The hotel also boasts a high-altitude gym and swimming pool, further enriching the guest experience.
**Service Quality:** The hotel's service receives widespread praise. The staff are warm, attentive, and highly responsive. Jossce, in particular, provided professional and efficient service, even following up after check-out. This meticulous attention to detail truly made us feel at home. The hotel also offers late check-out, further enhancing the overall stay experience.FromUS$114
Very Good13333 Reviews
Dongmen and Shuibei Shenzhen|6.73km from city centre
The hotel is right in the heart of the Dongmen business district with convenient transportation. The rooms are clean, the bedding is comfortable, and the soundproofing is decent. The breakfast offers a mix of Chinese and Western options, which is sufficient. Being an established hotel, some facilities are a bit dated, but they are well-maintained. For this price, it's a very competitive option in Luohu. Recommended for short trips.FromUS$58
5709 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.34km from city centre
I booked this trip for a birthday celebration, hoping for a little surprise when I made the reservation. While nothing special was arranged later, it wasn't a big deal. However, the overall stay was quite average: the soundproofing in the room was terrible. I could clearly hear the doorbell ringing several times from the room next door, which was very disruptive to my rest. Overall, it didn't meet the service standards of a five-star hotel. The pool wasn't anything special either; at best, it's just a regular hotel offering basic facilities. The upside is that the double bed was indeed very large.FromUS$82
Outstanding11562 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|2.72km from city centre
I specifically chose to stay at the JW Marriott Hotel Shenzhen, and my overall experience exceeded my expectations. I must specially commend Xana, the Guest Relations Executive! Her professionalism and warm service left a deep impression. Before checking in, she thoughtfully reminded me of travel注意事项. The check-in process was efficient and quick, with no tedious waiting, and her service was gentle and meticulous. During my stay, Xana did her best to accommodate my last-minute personalized requests, actively following up and patiently coordinating throughout, always maintaining a warm and friendly attitude. Unlike templated services, Xana is observant and genuinely attentive. She proactively checks on guests' experiences and promptly asks about their comfort. The hotel environment is high-end and elegant, the public areas are clean and tidy, and the guest rooms are well-designed, clean, and free of unpleasant odors. The toiletries are of high quality. It was a very rejuvenating stay, and I am grateful for Xana's dedicated efforts. Her sincere service truly embodies Marriott's high-end service standards. It deserves a five-star recommendation!FromUS$150
Very Good5617 Reviews
Yantian (Dameisha & Xiaomeisha) Shenzhen|26.63km from city centre
The room was very spacious, with two 1.4m beds. Our child slept in the middle, and adults on either side. The beds weren't as soft as some reviews mentioned, so turning over didn't wake anyone. We didn't even need air conditioning in this weather; we actually needed a blanket in the latter half of the night, and the duvet thickness was just right. There were no strange odors in the room. The bathroom was roomy, with both a shower and a bathtub. It was reassuring to put a non-slip mat in the tub and fill it with warm water to wash our sandy child's bottom. The complimentary double afternoon tea was also good; two adults and one child enjoyed three sandwiches, and our child loved them. There's a shuttle service to the InterContinental Hotel beach every half hour, on the hour and half-hour. During the National Day holiday, when it's busy, they run more frequently based on demand. This was our second stay, and they upgraded our room without us even asking, to a higher floor (9th floor) with a sea view, which exceeded our expectations. Overall, the value for money is excellent. The hotel service was warm and prompt; refilling mineral water and delivering a child's toothbrush was very quick. My only personal preference, which I'm a bit particular about, is that if you leave the bathroom night light on for older people, it's too bright and illuminates the bed area. It would be better if there were a floor light design in the bathroom. In the end, we turned off the bathroom light. Leaving a bit of the curtain open let in some light, which made our child feel safe and wasn't too bright.FromUS$87
Outstanding8883 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.29km from city centre
My stay at this Hilton in Shenzhen this time was truly a wonderful experience. The biggest advantage of choosing this hotel is the convenient transportation. It's just a few steps away from Gangxia North Metro Station. The subway network here is very well-developed, making it easy to get around without any detours whether you're going shopping or taking care of business. Lianhua Mountain and the Civic Center are also not far away—you can easily take a leisurely stroll over there when you have free time. The first impression upon entering the room was that the cleanliness was top-notch; the floors were dust-free, the bathroom counter was wiped spotless, and the bath towels were all individually sealed. The room amenities are very complete, the mattress has just the right firmness, and the TV and minibar were both in good working order. The front desk staff were polite, efficient during check-in, and patiently answered all our questions. Overall, I had a fantastic and comfortable stay all day long. I will definitely prioritize staying here again next time I visit Shenzhen. It's rare to find a five-star hotel with such a prime location.FromUS$127
Family friendly
Outstanding4842 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|3.95km from city centre
It's been over a year since my last visit. It feels like all the executive lounge staff are new, I didn't recognize anyone. But the service was as excellent as ever.
Before checking in, I noted that my husband's birthday was the next day, and the hotel decorated the room a bit and gave us a small cake 🧁.
The only downside was that I forgot to press the 'do not disturb' button during our nap, and a cleaning lady rang the doorbell to ask about cleaning satisfaction, which woke up our family of three.FromUS$135
Outstanding7149 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.51km from city centre
I stayed at the Grand Hyatt Shenzhen this time and had an overall fantastic experience. Definitely a 5-star rating! The hotel is centrally located in Luohu, making getting around, shopping, and dining extremely convenient, and staying here with kids was hassle-free. The room was spacious and comfortable, with soft bedding, and both cleanliness and soundproofing were great, ensuring a peaceful stay.
What I want to praise the most is the hotel service—it was truly thoughtful! I ordered food delivery, and a staff member proactively helped bring it up to the room. It's a small detail, but it felt so heartwarming, especially when it's inconvenient to go downstairs with a child. The front desk, concierge, and housekeeping teams were all warm, professional, and prompt in their responses, reflecting a very high standard of service.
Breakfast offered a rich variety of choices, and the hotel facilities are very well-maintained. Whether for business travel or a family vacation, the Grand Hyatt Shenzhen is well worth recommending. I will definitely choose to stay here again next time I visit Shenzhen, and a special thank you to Monica from the Guest Experience team who helped deliver my food. Five-star review!FromUS$143
Outstanding5816 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.01km from city centre
Located in Shenzhen's iconic landmark, KK100, the hotel boasts an exceptional location with convenient transportation and comprehensive commercial facilities nearby. Situated on the 96th floor, the lobby offers panoramic views of the entire city, particularly the full vista of Shenzhen and Hong Kong, treating guests to breathtaking high-altitude scenery. Whether it's the sunrise or the night view, the visual impact is stunning, making it an ideal spot to experience the bustling prosperity of Shenzhen.FromUS$199
Outstanding1253 Reviews
Longgang Center Shenzhen|26.6km from city centre
This hotel is quite unique. In terms of hardware: the pros are that it's perfect for guests traveling by car, and the room balcony offers an unbeatable view. You get to enjoy a golf course lawn view in an area very close to the city center. When the weather is good, the balcony gets plenty of sunlight, making sunbathing very comfortable. This is an unparalleled advantage compared to newer hotels built into glass curtain wall high-rises. The outdoor and indoor pools are excellent and very suitable for family activities. The exterior, lobby, and corridors – these public spaces – look great. The cons are that the mattress is too soft, and while the Cantonese restaurant's food is good, it's overpriced.FromUS$100
Outstanding5006 Reviews
Guanlan Shenzhen|19.83km from city centre
Staying at the Hard Rock Hotel Shenzhen exceeded my expectations – I truly recommend it! ✨
The hotel's style is incredibly distinctive, with music-themed designs everywhere you look. The art collection is fascinating; exploring the hotel itself is a treat. The guest rooms are spacious and very clean, and the bedding is comfortable, ensuring a great night's sleep.
Krystal and Leo at the front desk provided attentive and thorough service, making check-in efficient and responding quickly to any requests. The breakfast selection was rich and delicious. The facilities, including the pool and gym, were well-equipped, making it perfect for both vacations and short trips. The convenient location also made getting around very easy.
My entire stay was pleasant and comfortable – a fantastic experience overall. I'll recommend it to friends and will prioritize staying at the Hard Rock Hotel Shenzhen again on my next visit to Shenzhen!FromUS$90
Very Good6675 Reviews
Overseas Chinese Town Shenzhen|8.42km from city centre
We stayed at The Westin Shenzhen Yitian during the National Day holiday and had a very comfortable experience. Special thanks to receptionist Leila Yang, who kindly upgraded us to a room with a Window of the World view. For three nights, we sat on the balcony sipping beer while watching the drone show—the location is simply unbeatable. Minor flaws aside, this classic 5-star hotel still truly shines.
Highlights of our stay:
1. Near-perfect location & transport:
Directly opposite Window of the World and connected to Yitian Holiday Plaza. You can take the elevator straight up to the lobby from level B2 of the mall, completely indoors—a lifesaver on rainy days. Direct access via Exit A of the Window of the World Metro Station (Lines 1/2), within walking distance to Happy Valley and Splendid China. It's also just around a 10-minute drive to the Shenzhen Bay Port and about 30 minutes to the airport.
2. Room & Views:
Spacious room with fantastic views. The signature ”Heavenly Bed” was super comfortable, and looking out over the illuminated Window of the World at night was wonderful.
3. The pool was the best surprise:
The outdoor landscaped pool is a real standout among Shenzhen hotels—it's large, with distinct deep and shallow ends, making it great for families with kids.
4. Dining & Service:
The breakfast buffet offered great variety and authentic flavors, complemented by genuinely attentive service in the restaurant. The Executive Lounge staff were also warm and thoughtful. Overall, service requests were handled quickly, delivery robots brought takeout right to the door, and the entire staff was friendly and welcoming.FromUS$104
Breakfast
Good2011 Reviews
Shekou Area (Nanshan District) Shenzhen|16.3km from city centre
I recently stayed in the Luxury King Room at YingShe Light Luxury S Hotel, and the overall experience was fantastic! The room is spacious, featuring a minimalist yet luxurious design with great attention to detail. It was impeccably clean, and the delivery robot was very convenient. The hotel boasts a prime location within walking distance of Sea World, and is very close to K11 and the Shekou Cruise Center. After finishing work in the evening, I enjoyed taking leisurely walks along the seaside boardwalk. The surrounding area offers a complete range of dining, shopping, and entertainment options, yet the environment remains quiet and peaceful. Highly recommended for both business trips and vacations!FromUS$53
Very Good2194 Reviews
Shatoujiao and Chung Ying Street Shenzhen|18.49km from city centre
I had a truly satisfying stay. I'd mentioned to customer service beforehand that I was celebrating my birthday, and the front desk staff even upgraded my room and decorated it, plus they gave me a small cake. The room view was fantastic, with the entire ocean and Yantian Port visible. The hotel's Chinese restaurant had great food and presentation. Breakfast was also delicious with plenty of choices. Thanks to all the staff for their service! 😊FromUS$106
4535 Reviews
Huaqiangbei Area Shenzhen|3.08km from city centre
Great hotel, great service and really pleased with my stay. All parts of building were clean. Very close to station and HQB. Hotel provides delivery acceptances from taobao/JD/meituan which made it a very convenient stay. there is a rest area to sit or eat, and also a showcase of factory contacts for any supplier contacts to be made. will stay again if Im ever in ShenzhenFromUS$32
Outstanding3551 Reviews
Huanggang Port and Futian Port Shenzhen|3.51km from city centre
We stayed in the Deluxe sea view king room with a balcony. As soon as we arrived we were greeted by a friendly smile from Zoe and Jessica who were always really thoughtful, attentive and ready to help. The front house staff are an asset to the hotel. The apartment features an open-plan design that feels larger than a standard hotel room, complete with home-like comforts including a washer/dryer machine which allowed us to refresh our clothes. A clothes hanger along with detergent is provided by the hotel again providing ease. The views from the balcony were stunning. Large windows across the rooms and the hotel offer fantastic, sweeping views of the surrounding area and waterfront. The sleeping and living spaces are kept spotless and hygienic by the housekeeping team. Situated close to 2 metro stations and local shopping options and residential conveniences, making daily errands simple. This was our first time in Shenzhen and will most definitely won’t be our last a special thank you to all at Hampton :)FromUS$79
Good3950 Reviews
Science and Technology Park Shenzhen|13.43km from city centre
Great room type and location. However, the doors to both bathrooms in this room type couldn't close completely, leaving gaps. The shower also leaked water onto the floor under the sink, increasing the risk of slipping. The hotel's self-service laundry machines were convenient, and laundry detergent was provided. But the minimum drying time was 2 hours, which was too inefficient. All other services were great, and it's very close to the subway! 👍👍FromUS$64
Excellent3825 Reviews
Nan'ao Shenzhen|43.28km from city centre
My stay at the White House B&B far exceeded my expectations 🤍. The common areas are thoughtfully designed, perfect for sunbathing in the afternoon or relaxing in the evening. The room hygiene was impeccable; every corner was spotless, the bedding was soft and skin-friendly, and all bathroom amenities were provided, ensuring a very comfortable stay. The staff were kind and attentive, patiently offering local travel tips without being intrusive, which made interactions very pleasant. The overall environment is quiet and relaxing, far from the hustle and bustle, creating a perfect vacation vibe. It's ideal for unwinding or taking photos, making for a very healing trip. I've already recommended it to friends and will definitely choose this place again next time!FromUS$52
Gym
Outstanding10128 Reviews
Overseas Chinese Town Shenzhen|7.6km from city centre
An Unforgettable Family Vacation with Outstanding Staff Service!
We recently stayed at the InterContinental Shenzhen for a family trip, and it is hands down one of the best choices for families in the city. Our room was incredibly spacious, clean, and tidy, providing the perfect comfortable environment for us to relax.
The kid-friendly amenities are exceptional. Our children spent hours at the water park and the indoor ball pit, which kept them fully entertained throughout the entire stay. The dining options were another major highlight; we thoroughly enjoyed our meals at the Utopia restaurant, and the breakfast buffet offered an incredible variety of delicious options that catered perfectly to both adults and kids. What truly made our stay unforgettable, though, was the personalized service. We were celebrating my son’s birthday, and the hotel surprised us with a wonderful birthday cake! A huge, heartfelt thank you to Dafne López from the staff. She went completely above and beyond to help us, ensuring every detail of our stay was perfect. Her warmth and attentiveness made us feel incredibly special. We highly recommend this resort to any family visiting Shenzhen!FromUS$167
Good4602 Reviews
Jiaochangwei and Dapeng Fortress Shenzhen|41.29km from city centre
We live in Hong Kong and decided to have a family weekend at Shenzhen Marriott. I read many positive reviews about it before arrival. And it appeared to be a lovely place indeed. We arrived around noon and the room was already available for check-in. Receptionists speak English or use a translator, so if you don't speak Chinese you can still communicate with the staff 😊 the room was spacious and clean. The breakfast was amazing. We also tried a dinner buffet and the seafood choices were amazing too + free flow of wine and beer, worth its price. The fun zoo was lovely too - there are many animals, cats, rabbits, lama, parrots, guinea pigs, horse, reptiles, all looked clean and healthy, so you won't be worried about your child playing with them. The territory is beautiful and a nice place for photo taking. We will consider coming again for some future celebrations. 🥳
P.s. you don't need a swimming cap for the outdoor swimming pool but need it for the indoor pool. The showers were clean and had shampoo, conditioner, body wash same as the room showers, so if you check in early or check out late you can use that facility, very practical.FromUS$105
Outstanding9596 Reviews
Yantian (Dameisha & Xiaomeisha) Shenzhen|26.99km from city centre
We were very satisfied with all the parent-child activities and facilities at the hotel. It's very close to the outlet mall, and there are many dining options nearby. It's a great place for families with kids to stroll, shop, and relax.
However, I have to complain about the travel photography service. It was advertised as including five photos, and I understand paying extra for additional photos. But it's ridiculous that they charge extra for edited photos. In the end, I just took the five unedited photos, which looked worse than what I could take with my phone. This is the first time I've encountered such a situation with a hotel's in-house photography service.FromUS$162
Good6360 Reviews
Shenzhen Coastal City, Shenzhen Bay Control Point Shenzhen|12.47km from city centre
🏨 Well-Located and Well-Maintained Stay at Kempinski Shenzhen
Kempinski Shenzhen enjoys a very convenient location, making it a great choice for both business and leisure travellers.
The hotel has been operating for around 20 years, so some parts of the property do show their age. However, I was impressed by how well maintained everything is. The overall condition remains clean, comfortable and well cared for.
While the design may not feel as modern as some of the newer hotels in Shenzhen, the hotel still offers the quality, comfort and service expected from the Kempinski brand.
Overall, a solid choice if you value a great location, reliable service and a well-maintained hotel. It may be an older property, but it has been maintained very well over the years.
⭐ Recommended for: Business travellers and visitors who prioritise location and comfort.FromUS$109
3599 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.05km from city centre
My stay at the Shenzhen Fu Lin Hotel was excellent. The hotel boasts a prime location right next to Luohu Port and Shenzhen Railway Station, making cross-border travel and train journeys incredibly convenient. With a well-developed transportation network nearby, it's a hassle-free choice for both commuting and sightseeing.
The hotel itself is grand and impressive, exuding the classic charm of an established star-rated hotel. The lobby is spacious and bright, and all public areas are clean and tidy. The front desk staff were gentle and polite, handling check-in and check-out procedures quickly and smoothly. They were also patient and thorough in answering any questions, providing thoughtful and attentive service.
I stayed in a Superior King Room, which was spacious and impeccably clean, with excellent attention to detail in hygiene. The room had great natural light, and the bedding was soft and comfortable, ensuring a good night's sleep. All in-room amenities were complete and well-maintained; the bathroom had consistent water pressure, and the Wi-Fi was fast. Standing by the window, I enjoyed a pleasant city view. The hotel also offers dining and leisure areas, making daily life convenient during my stay.
For a hotel located so close to the border, the value for money in this area is outstanding. It saves a lot of time and effort for travel, making it perfect for both business trips and commutes to and from Hong Kong. I will definitely choose this hotel again when I visit Luohu next time. Highly recommended.FromUS$52
Outstanding3589 Reviews
Dongmen and Shuibei Shenzhen|6.11km from city centre
The location is fantastic! Right outside, you're in the lively Dongdaemun area with easy access to the subway. The staff at the front desk, both the handsome guys and beautiful ladies, and the cleaning staff are all incredibly nice and friendly. The room is spacious and comfortable, with plenty of room to open your suitcase. There's complimentary coffee, drinks, and pudding at the front desk daily. The room has a smart assistant (XiaoDu), and the hotel even has robots that deliver food to your room. If you want a hotel with a technological edge, this is definitely the place!FromUS$50
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