Posted on May 25, 2026|Deluxe Lake-view Family Suite (180° Lake View + Double Bed + Bunk Bed)
Guest UserDue to noise issues in our previous lake-view family room, we reported it to Gina, who then moved us to a family room in the main building. Overall, this room had lower ceilings and older facilities than the previous one, but it was more spacious. The best part was how quiet it was; after 10 PM, there was virtually no noise outside, which was great for light sleepers. I really appreciate Gina from Guest Services for her attention to detail; she even prepared a small cake for the child, who was thrilled.
The hotel pool's bubble activity is every Tuesday and Thursday at 4:30 PM. My child had so much fun they completely forgot themselves, but then developed a fever that evening. When I asked the hotel for an ear thermometer, they replied that they only had mercury thermometers.
How could an A+ parent-child hotel not have an ear thermometer? While an ear thermometer might not be as accurate as a mercury one, it's difficult to use a mercury thermometer with very young children who might not cooperate. Of course, we usually bring our own ear thermometer when we travel, but there are always unexpected situations, like forgetting it this time.
Service: Most of the restaurant staff, cleaning ladies in public areas, and bellhops at the entrance actively greeted us, and they were all very good.
Getting Around: There's a night market within walking distance of the hotel. The beach is just a left turn out of the hotel and across the road. The hotel can arrange a car to Yalong Bay Tropical Paradise Forest Park, which was a filming location for 'If You Are the One 2' – just ask the Golden Key concierge in the lobby.
For other places, you generally need to take a taxi. For example, if you want to go to West Island, it's at least a 45-minute taxi ride. If you're staying for three days or less, I honestly recommend just staying at the hotel. Don't venture out too much, or you'll lose the meaning of a vacation and get too tired.
Issues encountered in the room:
1. The most memorable thing was that my child's white socks turned black very quickly after walking on the floor. It seemed the room floor wasn't mopped daily, as I also saw hair near the dining table that hadn't been cleaned up. However, the housekeeping staff were quite considerate; they noticed we needed more water and directly provided 8 bottles. Linens and room consumables were fully replenished after previous guests checked out. But when our extended stay room was cleaned the next day, they took away the child's bathrobe and didn't replace it, nor did they replenish consumables. I had to call later that night to request them. Overall, it was easy to tell that different people were cleaning on different days.
2. There were also some hardware issues, such as the curtain and screen window switches being reversed. The lighting modes were quite unintuitive; for example, there was no night light mode or a mode to only turn on the lights above the bedside table. The shower drain worked better than in the previous room, flowing smoothly without overflowing. However, the hot water in the shower took too long to come out – definitely over ten seconds – so long that I thought hot water wasn't coming out at all.
3. For dining, we only experienced breakfast and the buffet dinner. My child particularly enjoyed the fruit at the buffet dinner and the mermaid show. The food quality overall wasn't particularly outstanding; it was just enough to fill you up, with no dishes leaving a special impression. The photo is of breakfast.
Long after checking out, I realized I had left some items, but I didn't receive any call or feedback from the hotel. Although if they had called, I probably would have said to discard them, I wonder if the current hotel process for lost and found items is to wait for guests to call and inquire, otherwise, they assume it's not wanted and dispose of it?
We experienced the afternoon tea and travel photography included in the package. We didn't go to the DIY activity.
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Price per night from:£72
Posted on Jul 15, 2026|Garden-view Double Room
Anonymous UserMy stay at Wanda Vista Sanya Haitang Bay was absolutely perfect! The hotel's tropical gardens are serene and elegant, offering direct oceanfront views in a peaceful and relaxing environment. The location is excellent, just a short walk to the beach, and very convenient for getting to the duty-free shop. The restaurant offers a wide variety of delicious dishes made with fresh ingredients. Ella was incredibly responsive, thoughtful, and attentive, quickly resolving all my needs. Overall, the value for money is exceptional, and the vacation experience was outstanding. I'll definitely choose to stay here again on my next trip to Sanya!
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Price per night from:£62
Posted on Jun 4, 2026|Classic Sea View 1 King
Guest UserHaving experienced the InterContinental Sanya Haitang Bay, and considering our itinerary, I decided to try the InterContinental Sanya Haitang Bay. The day before our check-in, Kaylee from guest relations proactively contacted me to confirm the details and made thoughtful arrangements for us. 👍
On the day of our check-in, it was pouring rain in Haitang Bay. We were stuck with our luggage in the duty-free shop, watching the rain show no signs of stopping. I contacted Kaylee to ask if the hotel could send someone to pick us up. Kaylee informed me that the hotel didn't have vehicles that could go to the duty-free shop. However, the hotel staff later sent umbrellas for us, helped us move our luggage to the hotel's side entrance, and then the hotel shuttle took us to the lobby. 👍
The hotel lobby is much larger than the InterContinental Sanya Dadonghai, and the overall scale feels comparable to the Westin Wanning/Lingshui.
The room was spacious, bright, and comfortable. The fruit was delicious, and the room was equipped with Baishui Mountain mineral water, with Pure Enjoyment still water for refills. During our stay, whenever I contacted Kaylee, she responded immediately and acted quickly, even when she was off duty, which was impressive! So nice! 👍
Before coming, I learned that the hotel has a large fish tank with many fish, including sea turtles and manta rays. So, I took my child to the viewing tunnel on B2. My child was deeply fascinated by the fish, especially when they saw a giant grouper. My child blurted out, ”Look, fish 2.0!” I was puzzled, and my child explained it was like ”oil tanker 2.0,” with a bunch of smaller fish (like planes) following it. 🤭 We also saw a mermaid show. However, due to the distance of the performance area and limited visibility at the bottom of the tank, we could only see silhouettes. Fortunately, there were pictures of the mermaid show on the tunnel wall, which allowed me to explain it to my child in detail. The entire tunnel wall was covered with科普资料 (scientific information) about various fish, allowing for both viewing and learning. 👍 The tunnel also had multiple observation windows, so you could find your best viewing angle. 👍
The hotel boasts a vast lawn. Looking out, the skyline, the ocean, the greenery, and the lawn were truly refreshing. 👍
The waves in Haitang Bay are indeed strong and powerful, far exceeding those in Wanning and Lingshui. The beach quality is much better than Yalong Bay. We even encountered crabs during the day. 🤗
The breakfast restaurant was spacious, with ample seating. Even during peak hours, we didn't see guests waiting in line. The breakfast spread was rich, and they even offered specialty Xinglong coffee.
The lobby staff were enthusiastic and all smiles. Seeing us with our luggage, they proactively helped us move it. 👍
Big kudos again to Kaylee from guest relations! 👍 And kudos to the hotel for its excellent service! 👍
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Price per night from:£148
Posted on Jul 8, 2026
Guest User
Although I only stayed for two nights at the Sanya Yalong Bay Mangrove Tree Resort, it was enough time to fully immerse myself in the serene blue. My balcony faced the ocean directly, allowing me to watch the sunrise paint the sea red in the mornings and listen to the sound of waves lull me to sleep at night. Just a two-minute walk downstairs and my feet were in the soft sand—this seamless access to the ocean was incredibly therapeutic.
I especially want to commend our butler, Coral. One evening, she quietly delivered a beautiful fruit platter, showing thoughtful attention to detail.
The hotel's family activities were abundant, and two nights was the perfect amount of time to enjoy everything without feeling rushed or tired.
At checkout, Coral kindly extended our checkout time. Even though our stay was short, we felt thoroughly looked after.
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Price per night from:£120
Posted on Jun 5, 2026
travellerjingI had a pleasant stay at Atour Hotel Haikou Wanguo Metropolitan Qilou Old Street. Prior to arrival, I requested an early check-in as well as a high-floor room away from the lifts if possible, and the hotel accommodated both requests perfectly. The room was located on a high floor and offered a fantastic 270-degree panoramic view, which was undoubtedly the highlight of my stay.
The front desk team was exceptionally friendly and helpful throughout. Special thanks to Front Desk Manager 万新, team member 幸怡, and the rest of the team, who went above and beyond in assisting with the collection of multiple parcels before my arrival. Their proactive assistance and warm hospitality were greatly appreciated. Communication was also very convenient, as the front desk was highly responsive via WeChat and quick to assist whenever needed.
Some feedback during the stay:
The room itself had a somewhat unconventional layout, likely due to the building's structure and the corner positioning required to achieve the panoramic view - totally understandable and appreciate the Front Desk for explaining it to me upon my arrival.
From previous reviews, I had expected the room to feature smart controls (possibly Xiaodu, heated/automated toilet bowl as seen on other reviews), but I was not briefed on any smart room functions during check-in and could not seem to activate them myself. This was not a major issue, but a brief introduction during check-in or a simple user guide in the room would have been helpful.
The panoramic view was absolutely stunning, especially during the day and around sunset. One thing to note, however, is that the floor-to-ceiling windows allow a significant amount of sunlight into the room. On particularly sunny days, the room could feel quite warm even with the air-conditioning running at full blast. Blackout curtains are provided, of course, but drawing them somewhat defeats the purpose of enjoying such a spectacular view.
Breakfast was decent, offering a reasonable variety of options, although nothing particularly stood out. It was perfectly adequate for starting the day, but not one of the hotel's main highlights. One small observation regarding housekeeping: on my third morning, while I was heading out for breakfast, a housekeeper casually asked me in the corridor whether I was ”still staying today.” I understood that she was likely trying to confirm whether the room required servicing or whether I would be checking out, but the phrasing felt a little awkward. A more guest-friendly way of asking might create a better impression.
A couple of other points worth noting: sound insulation around the room doors could be improved, as neighbouring room doors closing could be quite noticeable. In addition, the room door requires a firm push to shut completely; otherwise, an alarm will sound. There were also some mosquitoes around the hotel premises, although the room was thoughtfully equipped with an electronic mosquito repellent.
The hotel's location is reasonably convenient, but it is worth noting that it is not quite as close to Qilou Old Street and some of the nearby attractions as I had initially expected. While the area is technically walkable, Haikou's heat and humidity can make the walk feel much longer and less pleasant, especially during the day. In practice, I often found myself opting for Didi (online-hailing app)instead. Not a major drawback, but something to keep in mind if you plan to explore the area primarily on foot
Overall, the excellent service, responsive staff, and spectacular panoramic view made for a very enjoyable stay. Despite a few minor quirks, I would happily stay here again on a future visit to Haikou.
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Price per night from:£34
Posted on Jun 22, 2026|Sunset Bay Twin Room | Sunset View Balcony & Private Outdoor Hot Tub
Guest UserThis is a courtyard-style hotel, beautifully situated halfway up the mountain. Robert checked us in with excellent and incredibly patient service, explaining all the hotel facilities and nearby attractions. I was extremely pleased with the room upon entering; it was wonderfully cool and comfortable because the air conditioning had been turned on in advance. The room was also very spacious, and the cleanliness was top-notch. Any service we needed was promptly delivered by staff, and even our takeaways were brought to the room by a robot! The hotel felt very safe and secure. I saw a swimming pool below my room, but unfortunately, my itinerary was too packed to enjoy it. I would definitely stay here again if I get the chance.
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Price per night from:£30
Posted on Jul 17, 2026|2-bed Room With Garden View
chentodayThe room was okay, but it's an old hotel, so there was a musty smell. The outdoor pool was a definite plus, really good! Check-in at the front desk was a bit slow; too much paperwork. Breakfast was great and plentiful, definitely a highlight! If you're staying at the hotel, lunch and dinner can be a bit pricey, and takeout is expensive too, but what can you do? When you're on vacation, you shouldn't worry too much about your wallet!
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Price per night from:£89
Posted on Jun 21, 2026
DongfangyuxiFirst, the pros: The hotel is very close to the sea; you can walk out from the ground floor and be on the beach in a few dozen meters. Since it's at the very end, the beach is quite clean. The rooms are also clean, and the housekeeping staff are all very friendly. There's a pharmacy and a small convenience store right in the hotel lobby, which is quite convenient for buying medicine and other necessities.
The concierge service was also excellent, actively helping with luggage upon arrival and departure. There's even a ** (food delivery) locker at the lobby entrance, which makes ordering takeout very convenient.
Now, the cons: The front desk service was terrible. The room they initially assigned us could only be used for showering while standing in the bathtub. Since one of my companions had difficulty with their leg, I asked for a different room. The front desk staff immediately told me the hotel was fully booked and there were no other rooms available. I had no choice but to contact Ctrip, and they quickly arranged a room change for us. When checking out, I requested a late check-out because my child needed an afternoon nap. Again, the front desk told me the hotel was fully booked and we could only stay until 12:30 PM. However, before calling, I had already checked the booking page, and our room type was still available for sale that day, so it wasn't fully booked. Oh well, we checked out on time.
Breakfast: The variety was extremely limited, and most of the options seemed more suitable for Russians. I stayed for three days, and as a woman with a small appetite, I never felt full. In the evening, there's also a self-service BBQ on the ground floor for 98 yuan per person.
I wouldn't recommend making a special trip to Bohou Village Night Market; it's just a short road, a few dozen meters long, entirely filled with BBQ stalls. If you plan to book this hotel, I suggest getting a full sea-view room directly. The full sea-view rooms seem to have been renovated, and the facilities look newer. Also, a word of advice: do not book through **. I saw others who booked through **, and when issues arose, the hotel and ** just passed the buck, leaving the customer to suffer. This trip was long with many uncertainties, and I deeply experienced Ctrip's problem-solving capabilities. They truly are the king of the tourism industry; kudos to Ctrip! 👍
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Price per night from:£64
Posted on Jun 24, 2026
Crystal_wx
The room was great, very satisfied! If you need a swimming tube, you'll need to bring your own, but the hotel will inflate it for you. The housekeeping service was excellent, very prompt with cleaning, and they brought complimentary Qingbuliang (a local dessert) every day. There's also an electric shuttle to take you around, and the beach is very quiet with hardly anyone there, so it's perfect if you like peace and quiet. The breakfast, however, was quite average.
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Price per night from:£251
Posted on Jul 12, 2026
YayaThe Hilton Haikou boasts an excellent location with plenty of dining, entertainment, and shopping options nearby. The hotel environment is quiet and comfortable. The room facilities are well-maintained and functional. The staff were very responsive, proactively adding me on WeChat to handle all service requests during my stay. Breakfast offered fresh ingredients and a wide variety of choices. Overall, it's great value for money, and I would definitely choose to stay here again on my next trip.
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Price per night from:£52