Posted on Mar 15, 2026|Standard Pool Walk-Out King
Guest UserThe environment is beautiful, and the staff are very welcoming. There's also a wide variety of food available. It's a great place to stay for several days, and they have many shows. I'll definitely visit this hotel again if I have the chance. It's perfect for a family trip with kids.
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Price per night from:TWD 5,784
Posted on Aug 16, 2026|Tropical Deluxe Room
Guest User
An absolutely wonderful experience! The facilities are excellent, the room is spacious, and the views are stunning. There's a great variety of food options, and room service is available. It was a truly relaxing trip, perfect for families and couples. The hotel's beach is also beautiful.
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Price per night from:TWD 2,958
Posted on Apr 29, 2024
Heather Trent
The majestic elegance is beautiful!!! Very clean, rooms are very nice.
The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.
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Price per night from:TWD 13,985
Posted on Jun 25, 2022
WILLIAMSSHEILAUpon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com
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Price per night from:TWD 3,372
Posted on Mar 23, 2024
Guest User
Beautiful place to stay, but the service in front desk is not friendly, the guys who work there don’t have a good service attitude, I got a really bad time trying to get check out lat because my flight was delayed and we needed a place to stay, definitely I think this hotel has many good things except the front desk staff
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Price per night from:TWD 6,271
Posted on May 1, 2026|Bungalow Suite
Nina MelnikovaI really enjoyed this hotel. It has a large, well-maintained property with lots of greenery and peacocks roaming around. The beach is spacious, with white sand and an unbelievably colored ocean! There are many restaurants and a convenient booking system. Everything was fantastic, except for one thing – on my last day, I discovered that the lock code on my suitcase had been changed. It's unclear why the staff would do that, but it was unpleasant. I didn't lower my rating because of it.
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Price per night from:TWD 3,736
Posted on Dec 2, 2024
Markin Rodríguez
Uno de los Hoteles que e visitado más completo y muy organizado las instalaciones excelentes servicios superior agradables la comida extremadamente buena el trato de los colaboradores super especial , gracias a la Sra Anny muy atenta y amable le doy un 1millon de valoración por su forma de tratarnos a mi y a mi esposa
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Price per night from:TWD 6,005
Posted on Jan 2, 2026
Sr. Hernandez
The resort location nice, staff awesome, organization terrible, specially during the New Year’s Eve celebrations, where we paid VIP sitting and was not provided due to a lack of weather planing… Very Disappointed!!
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Price per night from:TWD 8,624
Posted on Dec 1, 2024|Junior Suite with Terrace
Guest User
My stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great.
The staff were great and very accommodating, very friendly and helpful in every way.
My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile.
But overall a wonderful stay.
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Price per night from:TWD 3,057
Posted on Jul 19, 2026|Caribe Deluxe 2 Beds (2 Adults)
Ronaldo RoqueWe loved everything! The cleanliness, the attentive staff, and the upkeep of the complex were all fantastic. As for the food, we ate what we enjoyed. Overall, lunch, dinner, and breakfast were wonderful. The pools were clean, there were all sorts of attractions, and drinks were plentiful. Honestly, we have nothing to complain about. The Princess group truly deserves commendation. I have to end with a rant: how can anyone go to a place like this and still complain??? Most of the time, people don't even have all of this in their daily lives. For example, I went back to eating bread and butter when I got home... haha!
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Price per night from:TWD 3,820