The location is quite far from the old city but the hotel provides very prompt ferrying to and flow from the old city as well as the high speed rail station for free.
The front desk service is excellent. Provide us to welcome fruits and parting with some nice candy.
The balcony is well equipped with a very nice tea set with a supply of local tea, spend some time enjoying it.
Check-in lady is really bad. She is so confused with using my credit card for authorisation. She was not welcoming at all. Very very stupid person. I asked her many times that i am first time here, and what can i do here? She just said to take a look at the map. I was not happy at all. She has no heart to make my stay in Taoyuan happy. However, the next day, lucky for me, two interns were very nice to show me around the whole estate. They were very patient with me, and my feelings changed about Taoyuan. I loved it. Then today, when I check-out, to my surprise, the same lady at the checkout again. That stupid person screwed up my check out and did bot return my authorisation credit to my credit card. She called me to say that the authorisation failed when i first checked in. Oh my god. This is really impossible! What made me angry was that she took ¥0.01. This give me problem with my credit card company. This stupid person make me hate my trip to your property. Beginning and end!
Hotel near Wulingyuan,Cili7.5% of visitors choose this area
VVolodymyr2025.06.04
Place what deserve more attention, great location, interesting room design, a lot of entertaining surroundings. Wish the best to hotel and more visitors at future. Just little bit learn facility maintain from international brand hotels and be perfect. Shuttle bus very convenient. Food ok for foreigners. Quite and very chilling place. Recommend for people who want rest alone.
It was originally a 3.5-hour drive from Guangzhou to Mangshan, but during the Spring Festival, the traffic jam took 6 hours. The hotel is just at the west gate of Mangshan. It was originally said that we could check in at 3 o'clock, but we called at 2 o'clock and found that there were rooms available for check-in. The lobby is very grand, and the check-in was very fast. The room is super big, with two 1.35-meter beds, a sofa, and a desk, which is very convenient for children to do homework. It is enough for a family of four. There are many hot spring pools, and the best one is the outdoor infinity pool. The water temperature is 42.8℃, which is not cold at all. It is very photogenic. The whole family is very satisfied, and it is worth it!
Great place to stay in Furong Town! I’m not a fan of “inn-style” rooms so it was really nice to find a hotel in the town where the rooms were modern, clean and huge. I was picked up and dropped off at the train station and they even brought me some amazing noodles in the morning for breakfast before my early flight. It’s in a really great location too making it easy to get to and from it. I didn’t choose a couple other options bc I had two pieces of luggage and I didn’t want to haul them up/down tons of steps in town. Found a nice restaurant on the other side of the river with amazing views of the waterfall for pictures and videos. And then I got to sleep peacefully at the hotel. (Also, the rooms have a face recognition software which I thought was super cool. As well as the smart projector and assistant in the room) definitely recommend!
I visited during the low season (Dec) and had an enjoyable stay. Great service from the hotel staff. They went the extra mile by preparing some snacks and a kettle of hot water and bringing it to our room without us asking. There is a free shuttle to and from the high speed rail station (Fenghuang station) but you should contact the hotel in advance and let them know what time you're leaving/arriving. However, i'm not sure if this service will be available during the peak periods. There is also a ”shortcut” to Fenghuang old town that is about 10 minutes walk downhill some stairs, though it goes past a somewhat creepy cave and a person's grave, so I would suggest taking a taxi/didi back when returning at night. The hotel breakfast was great too and had wide variety.
It was my first time to come to Tongcheng Hot Springs and I felt very comfortable staying here. I have been to so many hot spring hotels and still think this one is really great. The best thing here is that the service level is really considerate and comparable to that of peers. This time, my friend was not feeling well, and Xiao Wen at the front desk helped prepare brown sugar ginger water and delivered it directly to our room. I was very hungry after taking a hot spring bath at night, so the takeaway I ordered was delivered to my room.
We were helped with our luggage during check-in and check-out, and we were asked if we needed a late check-out. The whole stay experience was really good.
The hotel breakfast is also good, with a wide variety, especially the rice noodles are delicious.
Although the room is decorated in a retro style, the bed is big and very comfortable. The hotel is very close to the hot spring, on the first floor of the building where we live, so it's no problem even if the weather is cold.
We will definitely stay here next time we visit!
The hotel is located upstream of the ancient city, 1.5 kilometers away from the ancient city. It is quiet enough. The room is quite large, with a bathtub and a smart toilet, but the toilet door is too close to the cabinet and cannot be fully opened. The breakfast is also relatively simple. I don’t know if it is because of the off-season. The best thing is the service. The hotel has a special car to send to the ancient city gate. The butler will recommend tourist routes and local restaurants. The price is affordable and the taste is good. <Butler service> Butler 24-hour service: good
Late check-out at 14:00 service: good
The environment is beautiful, fresh and quiet. The room is decorated in an antique style, clean and refreshing. It is very convenient to eat and travel around. Like 👍 Recommended
GGuest User5* - Doubtless the best accommodation in Zhangjiajie
This turned out to be the best possible accommodation option for visiting the tourist sites around Zhangjiajie (itself one of the finest tourist destinations in China). It is extremely comfortable and well-kept. The rooms are spotlessly clean and spacious in a modern design, with a lot of warm, light-coloured, solid wood. In cold weather, the heating (including floor-heating) works very well and so, after a long day's tourism (potentially among the crowds), the Zishan resort is a sanctuary of peace for you to return to. It is in a quiet mountain environment with beautiful scenery. Lulu, who speaks very good English, looked after every possible detail of the stay - it was effortless for the guest. She organized cars (to and from the airport, to and from the tourist sites), as well as entrance tickets to the various attractions. Without her, life would have been much more complicated. All of the staff were most friendly and welcoming - nothing was too much trouble for them. A word regarding location: no hotel in the region can offer proximity to all of the tourist sites (National Park, Grand Canyon, Tianmen Mountain), because they are all some distance from each other. Therefore, wherever you stay, you will need to take some cars; but that is no problem, as they are readily available. However, Zishan resort also offers the advantage of being literally 10 minutes' walk from the south-east gate of the National Park, used by far fewer tourists than the main gate. Therefore, even if the resort is some distance from the city, this is a major advantage, coupled with the beautifully peaceful setting. Zishan resort also has a good restaurant which is open for most of the day. This tastefully created hotel made for a truly memorable stay (though I can imagine that it may not be easy to obtain a room during the main tourist season!).
GGuest UserCheck-in lady is really bad. She is so confused with using my credit card for authorisation. She was not welcoming at all. Very very stupid person. I asked her many times that i am first time here, and what can i do here? She just said to take a look at the map. I was not happy at all. She has no heart to make my stay in Taoyuan happy. However, the next day, lucky for me, two interns were very nice to show me around the whole estate. They were very patient with me, and my feelings changed about Taoyuan. I loved it. Then today, when I check-out, to my surprise, the same lady at the checkout again. That stupid person screwed up my check out and did bot return my authorisation credit to my credit card. She called me to say that the authorisation failed when i first checked in. Oh my god. This is really impossible! What made me angry was that she took ¥0.01. This give me problem with my credit card company. This stupid person make me hate my trip to your property. Beginning and end!
GGuest UserSince we drove ourselves and checked in late, we drove all the way from Changsha city to the hotel. Although the path up the mountain made me hesitate, I still drove to the hotel through a winding path with the help of navigation. I was healed by the rare beauty of the hotel and the enthusiasm of the housekeeper, Sister Xiaolang, who cared about us from the bottom of her heart. After drinking drinks and eating welcome fruits, the children couldn’t wait to go swimming in the mountain spring water swimming pool. The children were very happy to be in the swimming pool deep in the green mountains. They had dinner in the hotel in the evening. After listening to the dishes recommended by Sister Xiaolang, they were also attracted by the ”wild luxury” dining environment on the rooftop. It was as if they were in the ”Black Pearl” restaurant among the clouds and greenery. The plating and dishes were very distinctive and the taste was super delicious. I ate chicken soup and rice with drumstick skin until I finished two pots of rice. I was really hungry. At the same time, the room was upgraded for us. The children had a lot of fun playing, and we were relieved of the burden of our daily work. We were really willing to relax here for a few more days. We agreed at that time that we would bring our team here for team building in the future, so that everyone can experience this warm and healing environment... After staying for two consecutive days, my son happened to have breakfast with Xiaolangjie's daughter. During breakfast, the two children were reluctant to say goodbye to her five-year-old daughter because of her cute and well-behaved appearance. Before leaving, my son, who was full of emotions, actually cried... He kept talking about this little sister who was half a year older than him...
GGuest UserGreat place to stay in Furong Town! I’m not a fan of “inn-style” rooms so it was really nice to find a hotel in the town where the rooms were modern, clean and huge. I was picked up and dropped off at the train station and they even brought me some amazing noodles in the morning for breakfast before my early flight. It’s in a really great location too making it easy to get to and from it. I didn’t choose a couple other options bc I had two pieces of luggage and I didn’t want to haul them up/down tons of steps in town. Found a nice restaurant on the other side of the river with amazing views of the waterfall for pictures and videos. And then I got to sleep peacefully at the hotel. (Also, the rooms have a face recognition software which I thought was super cool. As well as the smart projector and assistant in the room) definitely recommend!
GGuest UserI visited during the low season (Dec) and had an enjoyable stay. Great service from the hotel staff. They went the extra mile by preparing some snacks and a kettle of hot water and bringing it to our room without us asking. There is a free shuttle to and from the high speed rail station (Fenghuang station) but you should contact the hotel in advance and let them know what time you're leaving/arriving. However, i'm not sure if this service will be available during the peak periods. There is also a ”shortcut” to Fenghuang old town that is about 10 minutes walk downhill some stairs, though it goes past a somewhat creepy cave and a person's grave, so I would suggest taking a taxi/didi back when returning at night. The hotel breakfast was great too and had wide variety.
GGuest UserIt was originally a 3.5-hour drive from Guangzhou to Mangshan, but during the Spring Festival, the traffic jam took 6 hours. The hotel is just at the west gate of Mangshan. It was originally said that we could check in at 3 o'clock, but we called at 2 o'clock and found that there were rooms available for check-in. The lobby is very grand, and the check-in was very fast. The room is super big, with two 1.35-meter beds, a sofa, and a desk, which is very convenient for children to do homework. It is enough for a family of four. There are many hot spring pools, and the best one is the outdoor infinity pool. The water temperature is 42.8℃, which is not cold at all. It is very photogenic. The whole family is very satisfied, and it is worth it!
AAnonymous UserIt was my first time to visit Fenghuang Ancient Town, and I chose this hotel based on the recommendations from a friend. I was a little disappointed at first 😕 because many guides said I should stay inside the ancient town… After I arrived, I was very glad I listened to my friend… (it was too noisy inside the ancient town)… The hotel is a bit far from the west gate of the ancient town, but it didn’t affect my travel at all. The hotel provides free electric shuttle service, and the drop-off point for the electric shuttle is less than 10 meters away from the West Gate Ancient Town Post Office. The room is large and comfortable, and the rice noodles for breakfast are delicious🤤The study on the second floor of the hotel is very uniquely designed. Because I was catching an early train, the customer service lady specially opened the door early so that I could see Shen Congwen's letters...
Praise to all the service staff encountered during check-in! The night view of Fenghuang Ancient Town is so beautiful! The people in Fenghuang Ancient Town are more beautiful❤️
QQiu_QuanquanThe hotel is located upstream of the ancient city, 1.5 kilometers away from the ancient city. It is quiet enough. The room is quite large, with a bathtub and a smart toilet, but the toilet door is too close to the cabinet and cannot be fully opened. The breakfast is also relatively simple. I don’t know if it is because of the off-season. The best thing is the service. The hotel has a special car to send to the ancient city gate. The butler will recommend tourist routes and local restaurants. The price is affordable and the taste is good. <Butler service> Butler 24-hour service: good
Late check-out at 14:00 service: good
GGuest UserOur recent stay at [hotel name] was absolutely perfect and we give it 5 stars! From the moment you step into the lobby, you can feel the warm and professional service of the staff - the front desk check-in is efficient and fast, and they also thoughtfully prepare welcome fruits and local specialty teas, which makes people feel warm.
The room is impeccable, with spacious and bright space, simple yet stylish decoration, and complete smart home equipment, from electric curtains to smart speakers. The bedding is soft and skin-friendly, and the mattress is moderately soft and hard, so a good night's sleep is not a problem at all. The bathroom area is separated into wet and dry areas, and the toiletries are a high-quality fragrance series, with quality evident in every detail.
The hotel's supporting facilities are also surprising. The 24-hour gym is fully equipped with brand new equipment, and the rooftop infinity pool is a must-visit spot. In the evening, you can swim while enjoying the city skyline, and the atmosphere is perfect. The breakfast has a rich variety, including Chinese and Western food, and the freshly made local snacks are even more memorable.
I would especially like to commend the service attitude of the staff, whether it is room service or restaurant waiters, they are always responsive and proactive in helping to solve problems, making me feel the warmth of home. This stay was beyond my expectations. I will definitely stay here again next time I come to [city name] and I highly recommend it to everyone!
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.