Hot Springs Hotels in Xinjiang, China

A very beautiful hotel, except for its somewhat remote location, everything else is great. Regarding the guest rooms, I would appreciate it if the bathroom near the entrance had hand soap and hand towels; otherwise, it felt very inconvenient. Most people wash their hands and rinse their mouths immediately upon entering a room, and without hand soap or anything to use, you have to go into the master bedroom's bathroom to find these items, which is a bit frustrating. How could a hotel with such excellent facilities overlook these small details? The private hot spring had good water flow and temperature, and you could even smell the characteristic mineral water aroma. However, the hot water came out very slowly from the sink, and the shower water was inconsistent in temperature. Finally, the TV couldn't play any programs due to a persistent network problem; I ended up only being able to stream content from a mobile app.

Located just a 15-minute drive from the airport, the hotel offers 24-hour airport shuttle service. The hotel staff were very friendly, the rooms were spotless, and there was 24-hour diffused light in the rooms. They even helped print documents upon check-out. I will definitely stay at Banlan Hotel next time!

Room hygiene: I smelled something as soon as I entered the door. The concierge said that it would be fine if I opened the window for ventilation. I guess it is a common phenomenon. When I entered the bathroom, I found a curly hair on the bathtub, and then I found another one on the toilet. I reported it to the front desk to clean it again, and then we went to take a hot spring bath. As a result, the two foreign objects were still there after we came back from the hot spring bath. I reported it again to the front desk and was told that the room had been cleaned again, which shows that their hygiene standards are there. Finally, the room was arranged to come again and take a hair remover to remove it. Breakfast: There are many varieties and the supplementary meals are also timely, but there are many people and you need to wait for a seat. Environment: In the river valley grassland, you can see sheep, horses, and streams on the hillside opposite the door, but there is construction around. Facilities: The sound insulation of the sewer pipe is not good. It may be that the upstairs is using water. The sound of water in our room on the first floor is very loud. Please be cautious if you have poor sleep and need to go to bed early. Others: The toiletries in the room were very useful, the outdoor hot spring was not open, mushrooms grew on the chairs in the indoor hot spring, and they were not cleaned. After taking a bath in the hot spring, I couldn't find the service staff to open the cabinet door to get clothes.

The cleanliness was okay, but when staying in a hotel, the details of cleanliness are to see if there's hair from the previous guest on the floor, so you should pay attention to this. The environment is fine on the south side, but there's a central air conditioning unit on the north side, so those who are noise-sensitive should be aware. Service is subjective, and honestly, both the front desk and the guest rooms are average. One detail: the ”Do Not Disturb” button turns on, and when you press it, a red light turns on outside. It's not noticeable, but that's how it's designed. Sometimes, when I sleep in late and want to get up later, I'll specifically turn on the ”Do Not Disturb” light. Just after 10:00, the housekeeper knocked on the door and asked if I wanted to clean. I was speechless. I went out to ask the front desk if the housekeeper checked the ”Do Not Disturb” light on the door, and she said yes. I told her to pay attention. The best hotel service in Wensu should be Four Seasons, so they should learn from them. The amenities in the standard rooms are a bit high (I'm a man, 175 cm tall), making them uncomfortable to sit on. It's square, and the two front corners dig into my thighs when I sit down, which is a bit bad. I wonder if the owner didn't know to sit on them and experience it when they were decorating the model rooms? The high-end rooms have electric toilets. When you sit down, they flush first. Perhaps due to the high water pressure, there's a chance that water will splash onto your butt. But this hotel has a unique trick: its mousse mattress is incredibly comfortable. It's no exaggeration to say it surpasses 99% of hotels, even five-star hotels. When staying in a hotel, the most important thing is comfort. For this mattress alone, I can tolerate all the other shortcomings. So, I stayed at this hotel for over 20 days. Then, after repeated price adjustments, I felt it wasn't worth the money, so I moved. I have to give a bad review for breakfast. I'd rather go out and eat steamed buns at a breakfast shop, or even go hungry if I'm too lazy. I wouldn't even bother with the hotel breakfast. It looks sumptuous, but there's actually not much that goes well with rice. The hot dishes early in the morning were stir-fried sausage with chili peppers, mapo tofu, and fried eggplant with green beans (which was super oily). They were completely lunch-like, and the taste was truly average. I couldn't eat them. I complained to the front desk twice, asking for a lighter breakfast, but I don't know if this has been improved (I stayed here from mid-July to early August 2025). Alas, when running a hotel, the owner and staff should act like customers and experience the experience to see where things are going wrong. I bet they didn't do that, but if they were willing to improve, this hotel would undoubtedly be the best in Wensu. Another small detail: the air conditioning vents have louvers that fold downward, so the cold air is directed towards the floor and bed, which isn't very friendly.

This stay left a lasting impression on me. The location is excellent, close to the airport. Our room was spacious, the service excellent, the room clean and tidy, and the facilities were new. The breakfast was plentiful and delicious. The staff was friendly and professional, and the experience from check-in to check-out was wonderful. It was excellent value for money. The room was clean and tidy, with a well-organized layout. The bedding was soft and comfortable, and I slept soundlessly. The bathroom had separate wet and dry areas, and the soundproofing was excellent, completely blocking out any outside noise. I used the hotel's gym, which was very new and well-maintained. The breakfast was extensive, combining both Chinese and Western cuisine.

My self-driving journey to the winter wonderland of Narat left a wonderful impression. The guesthouse was right by the river, offering excellent views of the snow-capped mountains and expansive vistas. The spacious parking lot made parking a breeze, perfect for drivers. I arrived just in time for a heavy snowfall, and the grasslands and valleys were blanketed in white. Opening the window revealed a breathtaking panorama of ”thousands of miles of ice and snow,” a truly magnificent sight. Walking along the riverbank in the snow, the crunch of snow underfoot and the rising steam from the nearby stream felt like stepping into a fairytale. Even more amazing was the night sky. Free from urban light pollution, the Milky Way stretched across the sky, clearly visible to the naked eye. Sitting on the terrace wrapped in a blanket, gazing at the stars with the silhouettes of distant snow-capped mountains instantly soothed all my fatigue. I also want to thank the owner for the thoughtful afternoon tea and hot drinks; the service was impeccable. The room was warm and comfortable, and they even shared some less-traveled winter driving spots. This snowy, starry night trip was definitely one of the most unforgettable self-driving experiences I've ever had. I highly recommend it!

This is a newly opened hotel, next to the Shuimogou Scenic Area. The intelligent guest rooms are also very comfortable and warm, and parking is very convenient, which is quite rare in Urumqi. This dragon fish is probably worth a lot of rice. The flowers and plants placed at the front desk create a sense of atmosphere. Downstairs is the breakfast restaurant, which is open all day, which is very good.

Service: The front desk service of the hotel is very intimate, especially good, very warm, solve the problem in time, make the guests feel warm and comfortable, the hotel is fully equipped, the network is super fast, the lobby is simple and atmospheric, the room is well lit, there is free parking, and the breakfast is rich. The overall feeling is particularly good. I will choose this hotel next time [rose][rose][rose]

The hotel is indeed close to Tianshan Tianchi, which is a plus. There are also the following problems. The facilities are a bit old and need to be renovated. The hot spring water quality is not good, it is very dirty, and the bath towels are hung everywhere. The hotel breakfast does not match the hotel grade. The only thing that tastes good is boiled ramen. The most important thing is the service. It can be said that the hotel basically has no service. Maybe it is too busy and the service staff are a little emotional, or maybe it is the only hot spring hotel in the surrounding area, but every customer is innocent, and there will always be competitors. I hope the hotel management will pay attention to this issue.

Altay Guili Hotel experience exceeded expectations! The snow view window is picturesque, the room is warm and clean, and the floor heating is extra points. The staff is simple and welcoming, friendly and friendly. The breakfast is full of local characteristics and the price is very high. Close to the ski resort, convenient to play. Next time I come to Altay, I will choose here ～