Although the drive up the mountain was a bit challenging, the environment upon arrival was beautiful. The front desk staff spoke Mandarin very well and arranged an excellent room for us. After checking in, we headed to the restaurant for dinner. The buffet offered a wide variety of dishes. After dinner, we went to the hot spring area. Besides the public bath, there were also private hot springs, which we thoroughly enjoyed! 😎
Breakfast was also very rich and plentiful. After eating our fill, we soaked in the hot springs for a bit longer. We even took some photos before leaving to capture the wonderful memories!
The hotel here has spacious rooms with Japanese futons to sleep on. The rooms are clean and the front desk staff provides good explanations. The onsen here is very large and has many pools. The lounge provides clean services twice a day. In the evening, there is unlimited wine, beer, and snacks. Breakfast is good, with a wide selection and delicious.
If I have the chance, I will definitely come back to stay here again. I would like to recommend this hotel
It is very close to the station, and there is shuttle service. The hotel is very large, the hot spring is very comfortable, and breakfast and dinner are abundant. It is a good place to relax. There is also a thousand-year-old public hot spring nearby, which is small, but overall good.
Hotels in Taihaku Ward,Sendai100% of visitors choose this area
GGuest User2025.11.22
Overall, I was satisfied with the accommodation.
The shuttle service was excellent.
Dinner and breakfast were generally delicious.
I'd love to visit this hot spring hotel again.
Hotels in Taihaku Ward,Sendai100% of visitors choose this area
OOliveyc2025.11.15
We came to Akiu mainly to see Lu Xun's former residence, but the hotel itself was also great. Although there wasn't much of a view outside the window, Akiu Great Falls is just a short drive away. The front desk gave me a room on the top floor. The food, especially, deserves a special mention. My boyfriend ate 6 plates of the freshly grilled beef tongue, but he was still outdone by the Japanese gentleman next to us – I counted, he had 7 plates! I won't post other pictures as I see everyone else has posted plenty; I'll just share one of the massage chair. You can enjoy the view while getting a massage. It's very quiet during the day, and you can use it as much as you like without needing coins, which is much more generous than many other hotels. The parking lot is also spacious, so there's no need to worry about not finding a spot if you return late.
The room environment is comfortable, the staff is very kind, try to provide us with limited services.
Food is convenient and there are types of food and drinks for us to choose from. There are also many foods for breakfast, you can try authentic food, and there are different types of drinks for customers to choose from. The waiter also kept a distance from the guests so that we did not feel much oppression. The waiter also asked us how the quality of all aspects of our food was, and felt a friendly service attitude.
But I think the hot spring part is not very good, because there is basically no privacy on the female soup side, anyone can see it as long as the door is opened, I hope this part can be improved, and at least the interval is convenient to change clothes.
Frontsesk is kind and introduce good. Dinner and breakfast are very delicious. There are 2 separate hot springs located at main and annex building and both are different and good. Room view is beautiful. There are many other facilities such as ping pong room, karaoke room. CPI is very high.
The hotel is clean and tidy. It’s unfortunate that the weather is really bad on the day of my arrival. So I’m basically forced to stay at the hotel and enjoy the hot spring. It’s also really great that they provide free ice pop outside the hot spring and coffee downstairs.
The staff of the hotel was very nice and kind from the very start of the booking process, so informative when I asked about room type and the condition that I was looking for.
I spend time there for 2 days 1 night with 1 room and 2 meals to celebrate my birthday with my sister. The hotel even passed the information to the restaurant staff and they were kind enough to sing the happy birthday song for me and also gave me a birthday gift. The room was cleaned well and has all the amenities you might need. The private bath was very good too.
The hotel is clean. Location is great. Room is good although it is small as same as most of hotels in Japan. Free onsen for guests. Breakfast is very good. You have local dishes and hot food station. They have Gyutan, Shiroishi noodle, seafood rice and other Japanese food. Only a bit confusion for parking your car and reception tried to fix the issue. I recommend this hotel for everyone stay in Sendai.
Great
343 reviews
9.3/10
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9.2/10
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GGuest UserI am so glad I chose Komatsu-kan during my stay in Matsushima. The receptionist was friendly and very helpful. When I told him I am a vegetarian, he kindly informed the kitchen to exclude animal flesh and seafood from my meal. (Usually, hotels ignored my food request, or they just gave me tofu and pickles for my meal.) The next morning, I was so surprised to see my breakfast. I loved the fresh salad, steamed vegetables, over-easy eggs, chawan-mushi, and the pickles even tasted better than before.
Then the room surprised me with the pine tree and the beautiful sea view. The next morning I woke up at 4:45 to see the sunrise. Just from my room, I could see the sun slowly rising from the other side of the sea. Stunning! I really enjoyed the little Me time here.
Actually, this hotel is well-maintained, and that helps raise the value of it. I also love the fresh little flowers right next to the washing basin. And the people working here are quite ya-sa-shi. They are kind and gentle. Generally speaking, this is a nice place worth staying and relaxing in.
JJoyee LaiFrom the moment we entered the hotel, the atmosphere was beautiful and relaxing. We were warmly welcomed with a Nespresso coffee machine available as a welcome drink, which was a very nice touch.
The room was slightly more spacious than most hotels in Japan, beautifully designed, and very clean—making our stay comfortable from the start.
During our stay, we experienced the Aomori earthquake. We could clearly feel the shaking, and our phones received emergency alerts, so we quickly evacuated using the outdoor emergency stairs. When we reached the lobby, a staff member named 佐藤 (Sato) was already there, calmly reassuring guests. He noticed a lady who had run out barefoot and quietly brought her a pair of slippers without making a scene—such a thoughtful gesture.
Mr. Sato was friendly and attentive during check-in, and during the earthquake he remained calm, clear, and informative. His professionalism and kindness left a deep impression on us.
Overall, a wonderful stay with excellent service and genuine care for guests. Highly recommended.
MMarble202Transportation: easiest with a 50-min taxi ride from Sendai airport unless int’l traveler wants to transfer via trains/buses. Nearest bus stop/little township is 遠刈田温泉 (13-min by foot to the Inn).
Key feature is open air onsens in forestry — this is why I chose to stay. Delightful breakfast and dinner (during dinner, there are all-inclusive drinks menu + additional charge ones). I enjoyed the 2nd night’s beef/daikon pot in particular. There are hearth side afternoon refreshment, happy hour beer, post-dinner snack that you will be kept fed warmly.
The aircon in Buna room would blow directly on the head so the fan blade should be adjusted.
Staff English speaking capability varies but they made every effort in solving problems. Little hiccup after checking out that the bus time table the Inn indicated was outdated, but I still managed to change my route in the fly, which is the beauty traveling in Japan.
SSmithzadineThe hotel is clean. Location is great. Room is good although it is small as same as most of hotels in Japan. Free onsen for guests. Breakfast is very good. You have local dishes and hot food station. They have Gyutan, Shiroishi noodle, seafood rice and other Japanese food. Only a bit confusion for parking your car and reception tried to fix the issue. I recommend this hotel for everyone stay in Sendai.
NNassohotThe hotel here has spacious rooms with Japanese futons to sleep on. The rooms are clean and the front desk staff provides good explanations. The onsen here is very large and has many pools. The lounge provides clean services twice a day. In the evening, there is unlimited wine, beer, and snacks. Breakfast is good, with a wide selection and delicious.
If I have the chance, I will definitely come back to stay here again. I would like to recommend this hotel
OOliveycWe came to Akiu mainly to see Lu Xun's former residence, but the hotel itself was also great. Although there wasn't much of a view outside the window, Akiu Great Falls is just a short drive away. The front desk gave me a room on the top floor. The food, especially, deserves a special mention. My boyfriend ate 6 plates of the freshly grilled beef tongue, but he was still outdone by the Japanese gentleman next to us – I counted, he had 7 plates! I won't post other pictures as I see everyone else has posted plenty; I'll just share one of the massage chair. You can enjoy the view while getting a massage. It's very quiet during the day, and you can use it as much as you like without needing coins, which is much more generous than many other hotels. The parking lot is also spacious, so there's no need to worry about not finding a spot if you return late.
MM245877****This Dormy Inn is by far the best one we've stayed at in Japan! The room felt slightly larger than the standard Dormy Inn basic room types, and the highlight was definitely the multiple outdoor onsen baths available (usually there's just one). It was fantastic to try out all the different ones in rotation. The service was also excellent. The only downside is the location, which is a bit out of the way, situated between Sendai city center and Matsushima Coast (a 25-minute walk from JR Nakano-sakae Station, or a 5-minute taxi ride costing around 1000 JPY). Other than that, there are no flaws, and the Ctrip group purchase price was an absolute steal. Plus, the Kirin Beer Factory is right next door, so if you have time, you can book a tour.
GGuest UserThe staff of the hotel was very nice and kind from the very start of the booking process, so informative when I asked about room type and the condition that I was looking for.
I spend time there for 2 days 1 night with 1 room and 2 meals to celebrate my birthday with my sister. The hotel even passed the information to the restaurant staff and they were kind enough to sing the happy birthday song for me and also gave me a birthday gift. The room was cleaned well and has all the amenities you might need. The private bath was very good too.
AAnonymous UserHotel is approx 5 mins walk from Sendai station. Follow west exit. My single room is a bit small but spacious enough for a solo. Room was clean and linen crisp. 1 bottle of water provided each day. Onsen is small with one outdoor. Over my 2-day stay at most I bumped into another person in the onsen. 2 washers and dryers in the onsen facility. Wash is free (30 mins standard) but dryer is charged 100 yen for 20 mins which is enough to 80% dry a small load. Night ramen was delicious and I appreciate the ice cream and Yakult at the onsen. Family mart is 20 steps away. Didn’t try the breakfast. And it’s actually very near the Miyakoh highway bus centre.
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