"The room is large, the price is very high, there is breakfast, maybe because of the new opening, the room temperature is very high, the taste is very heavy! The air conditioning outside is not effective, the window is ventilated for a long time, the family can not sleep and open the window to fall asleep, the family is awakened by the smell of coughing at five in the morning, because the air conditioning effect is not good. The night before, I called the front desk and said that someone came to see and no one came to the door."
"It is a serious 3-star hotel (with a 3-star sign hanging at the door), the room is large, clean and tidy, and the bedding is comfortable.
Areas for improvement:
1. The lighting in the room is not good. It was obviously a twin room, but there was only a chandelier on one side, and the other bed had no lights at all. There are only light strips in the whole room, no ceiling lights, this is the first time I have encountered such a hotel decorated with lights.
2. Turn off all the lights when you go to bed at night, and get up in the dark at night. The toilet light switch has no night light, so you can only try the switch one by one."
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"Really good, the room is large, dry and wet separation, especially the bathroom is a separate room. This is one of the best hotels I have stayed in Xinjiang. The price is very high and the breakfast is average, but such a cheap hotel also has breakfast, which is very satisfying. Good is good"
"Alashankou City Guest House has a good location and convenient transportation. The rooms are modern and luxuriously decorated, large in size and equipped with smart functions. The front desk service attitude is excellent and they are enthusiastic in solving customer problems. The environment is very clean. The breakfast is clean and has a wide variety of dishes. The restaurant is very luxurious. Staying in this hotel is definitely a luxurious and great value experience and enjoyment."
"This is an almost perfect hotel with almost no flaws. If you really want to find fault, I would like to mention two points: ① It is not appropriate to make a physical cabinet under the sink in the guest bathroom, but to leave it empty. If it is empty, you can get close to the toes; if there is a cabinet, it will hit your toes. ② The tableware in the restaurant is placed too low to the ground, and it feels easy to get dusty. Moreover, under the dining table, sometimes you have to pick up the tableware from other people’s legs, which feels uncomfortable. It is recommended to use another cabinet or table to place the tableware higher."
"The environment is clean and warm, in the city center, shopping is convenient, the TV can also cast screen, the front desk lady is warm, it is a very pleasant stay, everyone can choose"
"This is my second bad review hotel in ten days and 20 days. I generally don't give bad reviews, but this service is really not good. First of all, I booked the 18th on the 17th, and then went to check in on the 18th. The female front desk of the hotel checked her ID card and told me that there was no my name and order. I checked the mobile phone order repeatedly for her, but I still didn’t find it. I waited for almost 20 minutes. The front desk couldn’t find it and told me to take things first, and then let me pay two hundred deposits. After staying for so many days, this is the first hotel that needs to pay deposits and it is still called an international hotel. In fact, I was already very irritable at that time. 👍🏻 Her attitude is very similar to that we did not book in advance. Like ◉‿◉ about ten minutes after check-in, I called again and asked me to go down and check, but she didn't find it. When I went down, I saw her calling the front desk that she had docked with the previous day. The phone said very clearly. When the last front desk left, the handover class told her that there was a reservation one day in advance for her to make a note. She didn’t hear it herself. The service is serious and really, and it’s not a student. How can we be so sloppy? We went out for a meal and came back and asked if she would refund the deposit tomorrow? She said aloud ”you haven't checked in yet”, I was stunned, took out the room card to show her, and she asked us in an unbelievable tone, ”If you don't live, you have to deposit the money?” I went, there is no service attitude at all, okay? Then I asked if I could give two more bottles of water? She pointed to the self-service vending machine on the side to let herself buy, and the attitude was very bad. Finally, the hotel bed was a bit unreasonable, the bed was too bright."
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.9/10
Perfect
GGuest UserI chose the hotel for several days and I was not disappointed. The hygiene was very good. When I opened the door, I smelled a faint fragrance. The family had a cleanliness. I paid great attention to the bedding and toilet hygiene. I checked the house and there was no flaw. And the front desk lady is very enthusiastic. The breakfast was also very rich. I heard her say that they were the only hotel in Alashankou that did not pick up foreign guests, and praised the cleaning and the host.
GGuest UserNewly opened hotel, the room still has a little decoration taste, but the room is very clean, there is a tatami, the air conditioning is very powerful, the bathroom is dry and wet separation is very clean and odorless, smart toilet, bath water is very good, the network is very fast, a few hundred meters away from the store There is a night market, Eating is very convenient, there is a supermarket under the hotel, and there is a parking space at the door.
GGuest UserThe environment is clean and warm, in the city center, shopping is convenient, the TV can also cast screen, the front desk lady is warm, it is a very pleasant stay, everyone can choose
GGuest UserThis is my second bad review hotel in ten days and 20 days. I generally don't give bad reviews, but this service is really not good. First of all, I booked the 18th on the 17th, and then went to check in on the 18th. The female front desk of the hotel checked her ID card and told me that there was no my name and order. I checked the mobile phone order repeatedly for her, but I still didn’t find it. I waited for almost 20 minutes. The front desk couldn’t find it and told me to take things first, and then let me pay two hundred deposits. After staying for so many days, this is the first hotel that needs to pay deposits and it is still called an international hotel. In fact, I was already very irritable at that time. 👍🏻 Her attitude is very similar to that we did not book in advance. Like ◉‿◉ about ten minutes after check-in, I called again and asked me to go down and check, but she didn't find it. When I went down, I saw her calling the front desk that she had docked with the previous day. The phone said very clearly. When the last front desk left, the handover class told her that there was a reservation one day in advance for her to make a note. She didn’t hear it herself. The service is serious and really, and it’s not a student. How can we be so sloppy? We went out for a meal and came back and asked if she would refund the deposit tomorrow? She said aloud ”you haven't checked in yet”, I was stunned, took out the room card to show her, and she asked us in an unbelievable tone, ”If you don't live, you have to deposit the money?” I went, there is no service attitude at all, okay? Then I asked if I could give two more bottles of water? She pointed to the self-service vending machine on the side to let herself buy, and the attitude was very bad. Finally, the hotel bed was a bit unreasonable, the bed was too bright.
GGuest UserThe accommodation experience is great: the hotel is in a great location, right at the entrance of the scenic area. The check-in procedure is convenient, and facial recognition will be required. After that, you can go out of the scenic area at will during the two days of your stay. At the same time, you will be given a yellow slip, which allows you to ride the electric car unlimited times for free1. The scenery of the scenic area is very good, especially the night view at night, which is very impressive. In addition, the hotel offers a wide range of dining options, including snacks, restaurants and convenience stores, which are not expensive and are perfect for weekend relaxation.
The hotel has an elegant environment and considerate service: the hotel is quiet in a bustling city. Although it is on the roadside, it is not noisy. The room is spacious, with good bathing facilities and basic daily toiletries. The service is very good. Yiyi and Coke have excellent service attitudes, making guests feel at home. The breakfast is rich and varied, combining Chinese and Western food, basically meeting the needs 1. The restaurant has an elegant environment and is comfortable for breakfast. I will choose this hotel again. The conditions in all aspects are good.
Traveling and eating are very convenient: the environment is good, the style is a bit like a homestay but more upscale, the decoration is nice and new, and the bed is very comfortable1. The hotel also provides food and travel recommendations. The front desk lady and the cleaning lady are very enthusiastic and polite. The price is affordable and the cost performance is very high. It is worth recommending 2. The breakfast on the second day was also very good. Overall, I was very satisfied.
GGuest UserI must write a review for my fellow Sichuanese~ It was the Dragon Boat Festival when I checked in, and they gave me zongzi! The service staff were very enthusiastic, the breakfast was rich, the room was good, and the price-performance ratio was very high. I will come again next time~
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