Shequnichengliuxiansheng
February 12, 2024
I have always stayed at H Hotel before, and this time I tried Suzhou International. The hardware conditions are good, the foundation is there, and the room is bigger than H Hotel. I hope Suzhou International will get better and better. There is still a lot of room for improvement in management, service and professionalism. Like many local hotels, it is not competitive enough and the price can only be more than 100 lower than H Hotel. I will give one or two small examples. It is not a complaint, but I just want to introduce it:
1. When I drove to the lobby, the doorman said: So many luggage, are you moving? You are carrying a schoolbag...
2. There was a freshly made breakfast stall, and three or four guests were standing in line. The chef may not have heard others asking for soup, and said: What do you want? You tell me, and I will cook it together... Three or four guests stood there like a few primary school students who made mistakes and accepted the teacher's criticism
3. During the Spring Festival, the front desk gave balloons to the children, but did not take the initiative to ask if they needed children's slippers, etc.
4. It is worth praising that two more bottles of mineral water were put in when cleaning on the second or third day
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