Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Dec 27, 2025
Guest User
I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night from:€334
Posted on Aug 3, 2026|Superior , 1 Bed Queen
8MileThis is my fifth time staying at a Mitsui Garden Hotel, and this particular one is absolutely, incredibly fantastic. My review today will be long and detailed, and I hope it helps those new to Tokyo who are unsure about which hotel to choose.
Before I begin, I must express my gratitude to a hotel employee named Shin. On the evening of July 30th, the night I arrived in Tokyo, I suddenly experienced kidney stones. At midnight, when the pain became unbearable, Mr. Shin assisted me by calling an ambulance and diligently inquiring about my condition. He even accompanied me in the ambulance, helping to communicate between myself and the paramedics. He spent almost an hour and a half of his time during this stifling early morning, continuously offering comfort without any hint of impatience. I am truly grateful to him; otherwise, I might have faced significant trouble. Of course, I believe other staff members would have been equally helpful. The day after I recovered, other staff at the front desk (staff-san) also inquired about my well-being, which speaks volumes about the high caliber of this hotel's employees. Their professionalism is further evident in their kind and polite demeanor every time our eyes meet, their patience while waiting for the elevator, not to mention their warmth during check-in and check-out.
Returning to the hotel itself, it's located in Nihonbashi and Muromachi, next to Mitsukoshi Department Store. The location is very easy to find; almost all taxi drivers know it. For public transport, there's the Ginza Line and Kanda Subway Station (Hanzomon Line), making it very convenient whether you're coming from Tokyo Station or the airport. Getting to Asakusa and Ginza is even easier.
Regarding service, the examples above already highlight how excellent it is, so I won't belabor the point. In short, it's exceptional.
In terms of facilities, Mitsui Garden Hotels generally offer a consistent standard. The bathroom and bedroom are separated by a screen that can be manually opened or closed, allowing for a wet/dry division. The room size is ample for movement; for Tokyo, where space is at a premium, the room is not small (of course, if you plan to play a World Cup match inside, that's another story!). The hotel's front desk is on the 9th floor, offering a broad view. Coupled with a subtle, non-overpowering fragrance, it exudes a strong sense of sophistication. Before entering the guest room area, you need to use your room key to access the first door, which provides a good sense of security. The carpets in the room area are substantial, contributing to excellent soundproofing. Vending machines and ice machines are available on certain floors, which is also a characteristic feature of Mitsui Garden Hotels.
For room cleaning, you choose your preference using a magnetic sticker on the door. Based on their eco-cleaning philosophy, I opted for one cleaning midway through my 4-night, 5-day stay, just to have my towels changed.
Breakfast is my only regret. Because my doctor advised me to slightly delay my first meal each day, I wasn't able to experience it during my stay. I hope to try it next time, hahaha.
I don't know if this counts as over-expressing myself, but I truly, truly love this hotel. So much so that before I left, I spent some time making sure it looked almost the same as when I first arrived.
I'm a hotel member, but I still book through the Trip.com app each time because it allows more people to learn about the hotel through reviews on the platform. That's why I write very detailed accounts of my true experiences and feelings every time I stay at a hotel, hoping they can be helpful to others.
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Price per night from:€158
Posted on May 5, 2026
Guest User
Park Hotel Tokyo truly exceeded every expectation I had — and then some. I spent 9 unforgettable nights here, and I can confidently say this is one of the best hotel experiences I’ve ever had. Without a second thought, I will be coming back on my next trip to Tokyo.
From the very first moment, the level of service was exceptional. Every interaction with the staff felt warm, genuine, and thoughtful — they truly go above and beyond to make your stay comfortable and memorable. The attention to detail is simply outstanding.
The views deserve a special mention. Even though my room didn’t face Tokyo Tower, the scenery was absolutely breathtaking at all times of the day — morning, afternoon, and night. I honestly found myself wanting to capture every moment on camera. And for those who dream of seeing Tokyo Tower — it is beautifully visible right from the lobby, creating a stunning and iconic atmosphere.
Breakfasts were delicious and consistently satisfying. While the selection didn’t change much day to day, it didn’t matter at all — I found my perfect morning set and looked forward to it every single day.
Housekeeping is incredibly flexible, which I really appreciated. You can choose a full cleaning service or opt for an eco-friendly option where towels are refreshed and water is replenished without a full clean — a great touch depending on your needs.
Another very convenient feature is the laundry service. The hotel offers both professional laundry and self-service washing machines (located on 27th and 28th floors). I personally used the coin-operated machines, and everything worked perfectly — washing and drying were quick and efficient.
The location is simply unbeatable. It’s incredibly well-connected — whether you prefer JR lines, metro, or other transport options, everything is easily accessible. Getting anywhere in Tokyo was smooth and stress-free. This was actually my first time in Japan, and before the trip I was worried I wouldn’t understand the transport system and would rely on taxis. In reality, I figured it out almost immediately — and thanks to the hotel’s perfect location, I didn’t take a taxi even once.
One of the most unique aspects of this hotel is that it’s also an art hotel — almost like a museum. There are fascinating artworks and exhibitions throughout the floors and common areas. If you’re into art, you can even explore guided experiences. Even without that, just walking around and discovering the pieces was a beautiful experience in itself.
If I could give this hotel 100 stars, I absolutely would. Thank you to the entire team for making my stay in Tokyo so special. You played a huge role in creating unforgettable memories, and I’m incredibly grateful.
Absolutely in love. Million stars 🌟🌟🌟🌟🌟
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Price per night from:€96
Posted on May 12, 2026
Maverick11The muji inspired interior is so clean and minimal, exactly the kind of space you want to decompress in after a full day of exploring. but the real standout is the skytree view from the room, waking up to that every morning never got old. asakusa itself is such a perfect base, old tokyo charm right outside the door with sensoji five minutes away on foot.
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Price per night from:€48
Posted on Jul 12, 2026
LeilaChanThis was my second stay, and it truly is a great value hotel in Tokyo. It's close to both Disneyland and Tokyo Station, but without the hefty price tag you'd find for hotels in the city center. The hotel offers a direct bus service to Narita Airport. For Haneda Airport, I took the JR train to Maihama Station (near Disneyland) and then caught an airport bus from there (tickets need to be purchased online in advance). The rooms are spacious and modern. I highly recommend this hotel.
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Price per night from:€128
Posted on Jul 22, 2026|Main Tower Superior Twin Room Non Smoking
Anonymous User[”1. **Unbeatable Location for Airport Travel**\nThe hotel offers direct limousine bus service to both Narita and Haneda Airports right from its doorstep, making airport transfers incredibly convenient – no need to lug heavy suitcases around. It's just a 3-minute walk to Tochomae subway station, with Shinjuku-Nishiguchi (West Exit) only 5-8 minutes away. Takashimaya, Odakyu Department Store, and Don Quijote are all within walking distance, making it super easy to shop for Sylvanian Families, Chanel, and cosmetics. Plus, there's a FamilyMart convenience store on the second floor, perfect for late-night essentials.”,”2. **Spacious Rooms, Especially for Tokyo**\nCompared to most compact Tokyo hotels, the rooms here are remarkably spacious, allowing you to easily open up a 28-inch suitcase. The newly renovated rooms come with multiple USB charging ports and modern amenities. High-floor rooms offer stunning views, perfect for overlooking Shinjuku's city nightscape in the evening. Soundproofing is excellent, completely blocking out street noise. The toiletries are high-quality, and the bathroom features a dry/wet separation design with ample supplies.”,”3. **Attentive Service and Comprehensive Facilities**\nThe front desk accepts Alipay, UnionPay, and WeChat Pay, making it very friendly for Chinese tourists. The 24-hour front desk offers free storage for large luggage, so you can shop for luxury goods without worry. The buffet breakfast offers a rich variety, including Japanese set meals, Western pastries, and fresh fruit. Executive floor guests also have access to an exclusive lounge with complimentary drinks and snacks all day. Shinjuku Central Park is right next to the hotel, perfect for a relaxing morning stroll.”]
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Price per night from:€173
Posted on Jul 20, 2026|Standard Double Room
XialiudadaiwangThis hotel is a hidden gem with a panoramic view of Shibuya Crossing! It's super convenient, right above the subway station, so you can eat, drink, shop, and have fun all in one place. While it's a bit pricey, that's expected for such a prime location in Shibuya. The room isn't huge, but there's enough space to open a 28-inch suitcase. Plus, there are tons of great places to eat and shop nearby, making it a perfect spot to extend your stay for a couple more days.
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Price per night from:€148
Posted on Jul 2, 2026
Guest Userhotel location was great, easily access to shimbashi or ginza station. All staff at the hotel is helpful and accomodating. Amenities in room are changed and filled daily. Breakfast includes enough selections and changes menu twice a day. Might need to watch your waffles because other guest might just take it. Overall a very good hotel to stay at. BTW, donki is just beside the hotel and opens 24hrs.
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Price per night from:€108
Posted on Jul 24, 2026|Adjoining (2 Rooms), Deluxe Twin Rooms, Non-Smoking
Dans travelOur family trip to Tokyo was made much easier by this hotel—it was an excellent choice for us. They offer adjoining rooms and sofa beds, which gave us plenty of space and flexibility. The location is another big plus: set within a family-friendly park, it’s just a short walk to Tokyo Tower, great restaurants, and nearby subway stations.
One thing to keep in mind: the elevators are split—floors 1–18 and 19–32 are served separately, and access to floors 18–32 requires a key card. So if you’re booking multiple room types, just double-check which floors they’re on to avoid any confusion.
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Price per night from:€164
Posted on Jul 4, 2026
Guest UserThe service was excellent! The level of civility in developed countries is truly something to admire and learn from. A huge thank you to the front desk lady for her help. I would definitely come back again if I have the chance. The ladies at the front desk are super beautiful, and the gentlemen are incredibly handsome. I sincerely recommend this place for Chinese tourists to stay and visit.
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Price per night from:€54