4-Star Hotels in Tokyo

I was very satisfied and stayed here again on my trip to Tokyo. The breakfast was delicious, the transportation was very convenient, the staff service was excellent, and I slept comfortably. Suidobashi Station is right outside, and Tokyo Dome is behind it, which is great for shopping. It's really convenient to go anywhere from here. I highly recommend staying here when you come to Tokyo.

This hotel boasts a prime location right by Shinjuku South Exit, a mere 3-minute walk from Shinjuku Station. There's also a skybridge directly connecting it to Takashimaya Department Store, making shopping and getting around incredibly convenient. The reception is located on the 20th floor, and all guest rooms are situated from the 22nd floor upwards. These rooms are noticeably more spacious than typical Tokyo hotels, with well-equipped bathrooms. High-floor rooms offer stunning panoramic views of the city's nightscape. The buffet breakfast, served in the scenic restaurant, receives rave reviews for its freshly made omelets, and caters to both Japanese and Western palates. The staff are warm and attentive, and the soundproofing in the rooms is excellent, ensuring a peaceful stay away from the city's hustle and bustle. It's an outstanding choice for accommodation in Shinjuku, whether you're sightseeing or just passing through.

Excellent location! If you're lucky, your room might even have a direct view of the famous Shibuya Crossing. Plus, there's an airport shuttle bus right downstairs, which is incredibly convenient for a shopping trip to Tokyo, saving you the hassle of lugging suitcases through the subway.

The hotel's location is fantastic, really close to Shinjuku Station, which makes shopping super convenient. Montbell, Keio Department Store, Nowan, Lumine 1 & 2, Yodobashi Camera, and more are all within walking distance. Plus, there's a McDonald's and a Lawson nearby, so breakfast is no problem. The hotel looks very new, and the room was spacious. I'd definitely stay here again!

The location is super convenient for getting around. The tram stop is just a few hundred meters away. There's also a three-story Muji store and a large Aeon supermarket nearby. The supermarket prices are very reasonable, especially after 8 PM when they start marking things down. It's such a great deal to grab something for breakfast and just heat it up in the hotel microwave the next morning. On the 6th floor, there's a connection to the mall's food court, a cafe, and the 'Sky Spa,' and hotel guests even get a discount. The hotel breakfast is also quite good.

The hotel is new and the rooms are very clean. The environment is very comfortable and it's close to the subway station. It's super convenient for shopping in Ginza, and there are many restaurants nearby. Don Quijote is right downstairs. I would definitely stay here again next time.

The hotel is very close to Ginza, just a 350-meter walk around the corner to Matsuya Department Store. The room was indeed very small, but it had a feminine style. There's a coffee machine in the room, and they provide two bottles of mineral water daily. Breakfast is a Western-style semi-buffet; the presentation is beautiful, and the taste is pretty good, though I personally prefer Japanese breakfast. It's about a 600-meter walk from JR Yurakucho Station to the hotel. It's not convenient with luggage, so a taxi costs around 500 yen for the minimum fare.

A lovely hotel that I would stay at again. I booked the bunk bed, which my roommate and I felt really comfortable in. Staff were quite friendly and most understood/could speak English. It says self check-in on the booking page but there was someone present to help us through the check-in process. Note that there's an accommodation tax (900 yen per person) that needs to be paid on check-in. Since we stayed for more than five days, they did full housekeeping (changing bedsheets) for two out of the eight days. However, they also were able to provide fresh towels and clear trash daily (we just put their provided magnetic notice on the door and left the items at the entryway). Showers were small, but amazing. They provide a day's worth of toothpaste, a toothbrush, a hairdryer, shampoo, conditioner, body wash, an electric kettle, a microwave, plates, utensils, cups, scissors, detergent, and two pairs of room slippers. There was an HDTV (with an HDMI port) that we directly connected to Netflix (no need to logout) as well. This hotel is about an 8 minute walk away from Ryogoku station and 11 mins from Asakusa station. If you have a really physical day or have hefty luggage, then this might feel a bit far, but the area generally feels safe, and you get to cross the bridge over the Sumida river to/from Asakusa, which is nice. Other things to note: There is one shared washing machine for the whole hotel that's free to use, and it takes about 2H per wash and tumble dry cycle. There was no quick wash setting. We had to do ours in the wee hours because other guests were quicker to use them in the ”prime” hours (7-9am and 8pm-12mn). A QR code and/or number code is used to unlock your door's digital lock. It's also used for checkout, so save the sheet of paper they issue. Otherwise, remember to take a picture as there's no service staff after a certain time and they will lock the doors to the entrance where the only way to get in is the issued code. Someone pressed the fire alarm accidentally one morning, which brought the fire department, ambulance and police to the hotel and the alert was deafening and heard neighbourhood-wide. Look carefully before you press/lean on a surface - there's no covering on the alarm button, but it is in the centre of a giant red circle. It was an eventful morning but we did not enjoy running down and climbing up 8-storeys worth of stairs (they shut the elevators in emergencies). Overall, a relaxing, cool vibe that feels clean and cozy.

While this hotel has a convenient location, the experience was ruined by a lack of basic hospitality and very cramped quarters. The room was so small it was difficult to even open two large suitcases. More disappointing, however, was the staff’s attitude. Everything is followed strictly 'by the book' with zero flexibility. I was told a late check-out would be charged by the hour, and even a simple request for a complimentary bottle of water was flatly denied. The staff were condescending and never offered a smile, making for a very unwelcoming environment. A small gesture like a bottle of water costs almost nothing but earns customer loyalty; unfortunately, this hotel chooses rigid rules over guest satisfaction. I would not recommend staying here.

The room was quite spacious, I felt, and I had a very comfortable stay. It's just a bit far from the station, about a 10-minute walk.