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Posted on Dec 27, 2025
Guest User
I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night from:KRW 799,874
Posted on Jul 12, 2026
Guest User
Janu, rather than feeling like a younger, secondary brand of Aman, feels more like a modern European luxury private residence tucked away in Azabudai.
There isn't a grand, ceremonial hotel entrance in the traditional sense. The entrance is either through a garage or directly connected to the shopping mall, creating a hidden sense of tranquility.
The entire hotel, from the public areas and wellness center to the rooms, exhibits a very consistent design. Even the basic room types don't feel like 'downgraded' versions; the details and finish are impeccable. The amenities are also very refined and thoughtfully designed, not just a simple collection of expensive brands.
The flow design is also excellent. Guests, restaurant and lounge visitors having afternoon tea, and service staff are largely kept separate. I had seen complaints on Google Maps reviews about noisy groups having 'girls' gatherings, but during my stay, the guest areas had significantly improved in this regard.
The presence of the service staff is also very subtle. You rarely see them bustling through the hallways, yet the staff-to-guest ratio is incredibly generous. The internal pathways must be very well-designed, allowing them to reach all areas of the hotel quickly, ensuring consistently high service efficiency. The Mini Bar was replenished promptly, and the ice bucket was replaced during both cleaning and turn-down service. When I arrived early, the hotel calmly arranged my room in advance, without that rigid 'no room before 3 PM' feeling.
The one-touch concierge in the room was also very effective, pretty much granting every request with quick response times. The overall service isn't overtly warm or effusive, but it's very reliable and never intrusive.
Breakfast offered a wide selection, and there was absolutely no waiting. During my stay, I was always seated at a table directly facing Tokyo Tower, which was a fantastic experience.
And most importantly, Janu Tokyo currently offers incredible value for money. For a similar price, I believe it easily surpasses the two Four Seasons hotels in Tokyo. Considering the hardware, design, service, and actual stay experience, it can absolutely contend with Bulgari for the second-best luxury hotel spot in Tokyo.
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Price per night from:KRW 1,641,703
Posted on Jun 28, 2026
Guest UserPic 1: Sushi for breakfast on the 29th floor, delicious!
Pics 2 & 3: The Statue of Liberty replica and the TV station right outside the hotel.
Pic 4: The hotel room, cleaned daily with a dedicated inspection team.
Pic 5: Gundam statue at the adjacent mall.
The hotel is right by the tram stop and has a direct airport shuttle. Aside from being a bit pricey and having a fixed breakfast menu, there are no downsides. I've already booked this hotel again for my solo trip next week!
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Price per night from:KRW 220,474
Posted on Apr 21, 2026
Guest User
The hotel's location is great, quite close to the subway station, and it's convenient to walk to Ginza. In my opinion, the one major drawback is that the staff's English proficiency is absolutely terrible! On both occasions I've stayed here, the front desk staff could barely speak English during check-in, requiring a translation device, which wasted a lot of time and effort. Even more ridiculous, when I called from my room to request an extra pillow, the staff member who answered couldn't understand English. We repeated the English word for ”pillow” at least ten times, and even spelled out the letters one by one, but it was still useless – we simply couldn't communicate. Overall, the hotel has a good location and the rooms are generally decent, but the English level of the staff is genuinely the worst I've encountered in any Japanese hotel.
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Price per night from:KRW 213,132
Posted on May 9, 2026|Studio Deluxe Twin
Guest User
The room size is quite spacious for a Tokyo hotel. Overall, the staff provides excellent service, and the front desk agents can speak a little bit of Chinese. The hotel is conveniently located right above a subway station. There's also a great running path around the Imperial Palace nearby, which is about 5 kilometers long and perfect for runners. Inside the room, you'll find a small kitchenette, a dining table, and a refrigerator. The view from the window is also lovely.
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Price per night from:KRW 571,848
Posted on May 6, 2026
Guest UserThe hotel is conveniently located on a small hill, not far from Shinagawa and Takanawa stations. It's surrounded by three hotels and a beautiful, quiet courtyard, which I really enjoyed. The facilities are new and well-maintained, and the service is very attentive. Having a 7-Eleven inside the hotel is super convenient. There are also several great restaurants just outside.
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Price per night from:KRW 170,128
Posted on Jun 7, 2026
HueminThe room is spacious and good location. Takes 7-8 mins walk to Toyoko Station. There’s supermarket and some restaurants linked to the hotel so it’s quite convenient. Hotel staff are friendly and helpful. Free shuttle bus to Disneyland. The most important is direct bus from hotel lobby to narita airport, hassle free from carrying luggage to subway station.
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Price per night from:KRW 89,994
Posted on Jun 12, 2026
Guest UserGetting to the hotel from Shinagawa was super easy, there's a direct bus. Plus, the hotel is really close to the subway station – you can even see the Yurikamome Line platform right from your room. The best part, though, was going to Disney! The hotel has a direct shuttle that takes you right to the park entrance. You just need to book your morning departure and evening return the day before, which is incredibly convenient!
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Price per night from:KRW 328,089
Posted on May 20, 2026
SongsongZhongThis organic architecture, completed by Togo Murano at the age of 91, still exudes enduring vitality, especially when compared to Kenzo Tange's conceptual designs. Bathed in sunlight, it possesses a surreal, otherworldly quality. Design Studio SPIN collaborated with local artisans to redesign the lobby, executive lounge, and an executive suite. The actual spatial experience is incredibly refined; the executive lounge features four distinct sections, each with clear functions and varied, opulent decor – a masterclass from a top design studio, truly a step above.
Compared to the 'pigeonhole' rooms in Minato Ward, the guest rooms here feel more like Western hotels, and all come with balconies. If you can overlook the lack of a separate shower, the weekday value for money is impeccable.
However, Seibu Group's service is far from ideal, especially at the front desk. The 3 PM check-in policy clogs up the reception during peak hours, and the self-service kiosks are useless. When checking out, I wanted to keep the room key card as a souvenir, but the staff looked annoyed and confused.
Good or bad, with the Shinagawa redevelopment, this heritage-level hotel is slated for closure and demolition this year. After decades of existence, this 'architecture of the future' is reaching its end.
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Price per night from:KRW 149,990
Posted on Oct 8, 2023
LazgolfWe booked Park Hyatt very last minute due to issue with our original hotel that we booked in Tokyo. We travelled with a 3 & 4 years old and the hotel was amazing. The playground across the hotel is a big plus. From the moment we arrived the staff made us feel very welcome and the process was very seamlessly. We left the first hotel fairly early and knew we couldn't get into the room but our plan was to go through Shinjuku and knew we wouldn't be back until later that day. The hotel lobby is on the 41st floor, you can see the entire city view and at night the sight is amazing.
The hotel location is about a 15min walk to Shinjuku station which is not bad and there is a shuttle that runs every 30min as well. Concierge was very helpful with everything during our stay.
Breakfast service was professional and efficient. The staff were very friendly with kids and not snobbish at all. The hotel is an iconic place, most of the time we took a taxi or delivery they know the hotel by name.
I highly recommend anyone that would like to pamper themselves in Tokyo. The hotel is a bit dated by the upkeep of the hotel is very good. Only thing that was a bit annoying was the light switches since it's not modern you can't control some lights individually.
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Price per night from:KRW 1,121,670