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Posted on Dec 27, 2025
Guest User
I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night from:PLN 1,238
Posted on Mar 7, 2026|City Room King
Anonymous UserJanu is hands down the best hotel I've stayed at in Tokyo – so new and incredibly modern!
First off, the dining options are amazing. Just for breakfast, you have three different restaurants to choose from, and they're all complimentary. The food is delicious and varied. There are two Japanese restaurants, an Italian place, Cantonese, a grill, and even afternoon tea! Ordering in-room dining is super convenient too, you can do it right from the iPad. Plus, the minibar is free.
The wellness area is unbelievably comprehensive. Besides the spa, gym, pool, and sauna, they even have a nail salon and a hair stylist! That's incredibly convenient and a wonderful surprise; I definitely need to try it next time. I had a facial this trip, and it was excellent! If you love working out, you can book fitness classes. I even saw an indoor golf simulator and a boxing ring… I'm genuinely shocked. It’s perfect for both shopping trips and relaxing getaways.
The rooms are also very spacious, not cramped at all. The staff are exceptional; you can tell they're much better trained than at other hotels. The hotel upgraded my room, and I've stayed in both types of rooms – they're actually quite similar in size. All rooms are pretty much the same unless you're in a suite. The view from the Tokyo Tower-facing rooms isn't particularly special, though.
The only minor downside is that this hotel doesn't have a strong partnership with Trip.com. When I wanted to extend my stay, customer service told me only twin rooms were available, but I found king rooms when I checked directly with the hotel. However, I'm very grateful that customer service helped me book restaurants in advance this time. 😊
Looking forward to my next visit! 🥳🥳
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Price per night from:PLN 4,755
Posted on Dec 19, 2025|Deluxe Twin Room
Utkarsh05This was my first time staying at The Peninsula Tokyo, and the experience was nothing short of amazing. From the moment we began corresponding with the hotel before arrival, the team made it clear that this was going to be a special stay.
I had reached out in advance as this was an important trip for our family, and the team – especially Ms. Kim – went above and beyond to help organise everything smoothly. Every detail was handled with care, and it really set the tone for our visit.
Throughout our stay, every interaction made us feel genuinely welcome. The lobby team, the staff at Peter, and housekeeping were all consistently warm, professional, and attentive. Small gestures, friendly smiles, and a real willingness to help turned a simple hotel stay into a collection of memories we will cherish for a long time.
This trip has made The Peninsula Tokyo our new fav stay in the city. There is a wonderful sense of warmth and hospitality here, and you feel that everyone is truly invested in making your stay as special as possible. We are already looking forward to returning on our next visit to Tokyo.
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Price per night from:PLN 2,756
Posted on Jun 21, 2026
GuihuatianjiuniangI booked a standard room below the 20th floor and requested a higher floor with a view of the Statue of Liberty. When I checked in, I spoke to the front desk, and they told me that for the price I paid, I'd only get a tiny glimpse of the Statue of Liberty, even on the 18th floor. To get a direct view from a higher floor (20+), I'd have to pay extra. I decided to take a gamble and stick with my original booking, and it turned out great! The money I saved was enough to cover breakfast at the hotel every day, which was a nice bonus. There are three breakfast options: the garden restaurant on the first floor, the café on the second floor, and a sushi set on the 30th floor. The first and second-floor menus are identical, but the first floor is larger. I tried the sushi once on the 30th floor, but it was just okay; the fish slices were quite thin, and I could get better sushi for the same price at other places. There are several shopping malls nearby, all accessible directly from the hotel lobby (on the second floor) via connecting skywalks. You can also directly access the Yurikamome subway line. The terminal station is Shimbashi, which is about a 20-30 minute ride from the hotel. From Shimbashi, it's about a 1km walk to Ginza, or one stop on the Ginza subway line, or a 700 yen taxi ride. The transportation is very convenient. I also participated in a Tokyo Bay cruise afternoon tea activity nearby; it was just a three-stop train ride from the hotel to Hinode Station, and the Symphony cruise ship pier was right outside the station.
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Price per night from:PLN 625
Posted on Apr 21, 2026
Guest User
The hotel's location is great, quite close to the subway station, and it's convenient to walk to Ginza. In my opinion, the one major drawback is that the staff's English proficiency is absolutely terrible! On both occasions I've stayed here, the front desk staff could barely speak English during check-in, requiring a translation device, which wasted a lot of time and effort. Even more ridiculous, when I called from my room to request an extra pillow, the staff member who answered couldn't understand English. We repeated the English word for ”pillow” at least ten times, and even spelled out the letters one by one, but it was still useless – we simply couldn't communicate. Overall, the hotel has a good location and the rooms are generally decent, but the English level of the staff is genuinely the worst I've encountered in any Japanese hotel.
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Price per night from:PLN 574
Posted on May 9, 2026
Guest User
The room size is quite spacious for a Tokyo hotel. Overall, the staff provides excellent service, and the front desk agents can speak a little bit of Chinese. The hotel is conveniently located right above a subway station. There's also a great running path around the Imperial Palace nearby, which is about 5 kilometers long and perfect for runners. Inside the room, you'll find a small kitchenette, a dining table, and a refrigerator. The view from the window is also lovely.
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Price per night from:PLN 1,396
Posted on Dec 28, 2025
lymaRoom and bed were very comfortable, immaculately clean and modern. 2 mins walk from train station, if you need lift access to train then a 6 mins walk, we had a stroller.
Breakfast was a bit of a zoo, we went during Christmas, very busy! But tables were spacious so even though there were so many people you don’t feel cramped. Good variety of food selection. We had dinner at the Japanese teppanyaki restaurant. Delicious, especially the tuna salad.
I found the lobby staff a little lack of personality, at check in, no mentioning of where breakfast will be, what time check out is. Just checked you in and that’s it, no personal notes in the room. When I expressed I’ve lost my phone at the shop in Tokyo, no sign of empathy (it was a western male staff) no gesture of helpfulness, very cold and robotic. This goes for concierge also, he is an older western gentleman, he needs to use Google translate also which is frustrating cause I could do exactly the same research with Google translate.
Overall, hardware is solid, need to fine tune the staff, sprinkle a little bit of personality in them.
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Price per night from:PLN 1,059
Posted on Apr 26, 2026
Guest User
This hotel is super convenient, right by the Odaiba metro station – you can see it as soon as you exit! It was really easy to get to my exhibition, just a few stops away. The room was spacious enough, and for Tokyo, you get great value for your money at this price point. Plus, there's a mall nearby, so dining options are plentiful. They even have an airport bus service that you can book online, which is a big plus.
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Price per night from:PLN 528
Posted on Feb 2, 2026|Standard Twin Room Non-Smoking(2 Adult)
Guest UserI've stayed at this hotel many times. The service is excellent, and the view from the window is beautiful, with a clear view of the Tokyo Skytree, which is even more stunning at night. There's a large supermarket and a drugstore nearby, along with various restaurants. On the way to the subway station, there are many ramen and sushi shops, and I've tried them all, haha. I really like this hotel and will definitely keep staying here.
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Price per night from:PLN 197
Posted on Oct 8, 2023
LazgolfWe booked Park Hyatt very last minute due to issue with our original hotel that we booked in Tokyo. We travelled with a 3 & 4 years old and the hotel was amazing. The playground across the hotel is a big plus. From the moment we arrived the staff made us feel very welcome and the process was very seamlessly. We left the first hotel fairly early and knew we couldn't get into the room but our plan was to go through Shinjuku and knew we wouldn't be back until later that day. The hotel lobby is on the 41st floor, you can see the entire city view and at night the sight is amazing.
The hotel location is about a 15min walk to Shinjuku station which is not bad and there is a shuttle that runs every 30min as well. Concierge was very helpful with everything during our stay.
Breakfast service was professional and efficient. The staff were very friendly with kids and not snobbish at all. The hotel is an iconic place, most of the time we took a taxi or delivery they know the hotel by name.
I highly recommend anyone that would like to pamper themselves in Tokyo. The hotel is a bit dated by the upkeep of the hotel is very good. Only thing that was a bit annoying was the light switches since it's not modern you can't control some lights individually.
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Price per night from:PLN 2,498