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Posted on Dec 27, 2025
Guest User
I come to Tokyo several times a year, staying a fortnight or more each time. This time I spent seven nights at The Capitol Hotel Tokyu.
The room faced Hie Shrine. Through the floor-to-ceiling windows I could see the shrine's copper roof and half of Tokyo's skyline. The décor was modern without excess; the layout flowed easily, Bose speakers hidden in the walls, another set in the bathroom ceiling, connected by a 3.5mm jack. The curtains were motorized, though you hardly needed to close them.
The turndown service. I would leave in the evening and return late to find the room changed: only the hallway light and bedside lamp left on, a bottle of water and a glass on the nightstand, two chocolates beside them. The evening tea and teacup, previously stored in the cabinet, had been moved next to the coffee machine. These changes were so slight you had to think back carefully to confirm they had happened at all. The temperature and humidity had been adjusted. As if the room itself remembered your habits.
Room service fell short of the ryokan in Hakone or Lake Toya, but well above the ordinary hotel. Each day I made two or three cups of complimentary coffee, played music, read, wrote. In seven days I finished three books. The research ahead began to take shape.
There were drawbacks. No washing machine, but a decent laundromat ten minutes' walk away—a chance to wander the streets of Akasaka. The room provided HDMI and ethernet ports but no cables; for those who came to rest, perhaps a mercy. The minibar fridge was mostly occupied by drinks for purchase, same as the Imperial, though there was still room for my sparkling water.
The day I left it was half past five and fully dark. I could barely make out the faces of the bellhop and the taxi driver. Together they loaded my luggage into the boot. I wished the bellhop a happy new year in Japanese and told her I liked her hat. She smiled and returned the greeting. As the taxi pulled out of the underground drive, I thought of the inns Kawabata once wrote about: what had to be sought in the mountains of snow country can now be reached by elevator from the B2 exit of a metro station.
I have watched the Shinagawa Prince Hotel loosen quietly over time, slip a little. That kind of decline is rarely one great error. It begins the day someone forgets to leave a glass of water, neglects to move a packet of tea, omits a newspaper. As for The Capitol Hotel Tokyu: in Japanese, what I experienced over these seven days is called ちょうどいい.
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Price per night from:PLN 1,236
Posted on Jul 12, 2026
Guest User
Janu, rather than feeling like a younger, secondary brand of Aman, feels more like a modern European luxury private residence tucked away in Azabudai.
There isn't a grand, ceremonial hotel entrance in the traditional sense. The entrance is either through a garage or directly connected to the shopping mall, creating a hidden sense of tranquility.
The entire hotel, from the public areas and wellness center to the rooms, exhibits a very consistent design. Even the basic room types don't feel like 'downgraded' versions; the details and finish are impeccable. The amenities are also very refined and thoughtfully designed, not just a simple collection of expensive brands.
The flow design is also excellent. Guests, restaurant and lounge visitors having afternoon tea, and service staff are largely kept separate. I had seen complaints on Google Maps reviews about noisy groups having 'girls' gatherings, but during my stay, the guest areas had significantly improved in this regard.
The presence of the service staff is also very subtle. You rarely see them bustling through the hallways, yet the staff-to-guest ratio is incredibly generous. The internal pathways must be very well-designed, allowing them to reach all areas of the hotel quickly, ensuring consistently high service efficiency. The Mini Bar was replenished promptly, and the ice bucket was replaced during both cleaning and turn-down service. When I arrived early, the hotel calmly arranged my room in advance, without that rigid 'no room before 3 PM' feeling.
The one-touch concierge in the room was also very effective, pretty much granting every request with quick response times. The overall service isn't overtly warm or effusive, but it's very reliable and never intrusive.
Breakfast offered a wide selection, and there was absolutely no waiting. During my stay, I was always seated at a table directly facing Tokyo Tower, which was a fantastic experience.
And most importantly, Janu Tokyo currently offers incredible value for money. For a similar price, I believe it easily surpasses the two Four Seasons hotels in Tokyo. Considering the hardware, design, service, and actual stay experience, it can absolutely contend with Bulgari for the second-best luxury hotel spot in Tokyo.
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Price per night from:PLN 4,745
Posted on Feb 15, 2026|Deluxe Twin Room
DrThomas
The hotel's location is top-notch, with direct access to the Hibiya Line right downstairs and the Imperial Palace East Garden next door. It's incredibly convenient for exploring Ginza. The room was also very spacious and luxurious, and the walk-in closet was a good size and very practical. The service was even more exceptional; from check-in to check-out, guests felt warmly welcomed. Absolutely fantastic! 👍🏻👍🏻👍🏻
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Price per night from:PLN 2,750
Posted on Jun 21, 2026
GuihuatianjiuniangI booked a standard room below the 20th floor and requested a higher floor with a view of the Statue of Liberty. When I checked in, I spoke to the front desk, and they told me that for the price I paid, I'd only get a tiny glimpse of the Statue of Liberty, even on the 18th floor. To get a direct view from a higher floor (20+), I'd have to pay extra. I decided to take a gamble and stick with my original booking, and it turned out great! The money I saved was enough to cover breakfast at the hotel every day, which was a nice bonus. There are three breakfast options: the garden restaurant on the first floor, the café on the second floor, and a sushi set on the 30th floor. The first and second-floor menus are identical, but the first floor is larger. I tried the sushi once on the 30th floor, but it was just okay; the fish slices were quite thin, and I could get better sushi for the same price at other places. There are several shopping malls nearby, all accessible directly from the hotel lobby (on the second floor) via connecting skywalks. You can also directly access the Yurikamome subway line. The terminal station is Shimbashi, which is about a 20-30 minute ride from the hotel. From Shimbashi, it's about a 1km walk to Ginza, or one stop on the Ginza subway line, or a 700 yen taxi ride. The transportation is very convenient. I also participated in a Tokyo Bay cruise afternoon tea activity nearby; it was just a three-stop train ride from the hotel to Hinode Station, and the Symphony cruise ship pier was right outside the station.
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Price per night from:PLN 623
Posted on Jan 9, 2026|Superior Twin Room
Anonymous UserIf 100 is a perfect score, this hotel has its pros and cons. The convenient location and room size both deserve a 90. The shower water pressure and the service from most of the staff are at least an 80. However, you can clearly hear the subway from the room, and even with the small window handle adjusted up or down, the noise persists. During my two-night stay, one night I couldn't fall asleep until the subway stopped running in the middle of the night. The next morning, I was woken up by the noise around 7 AM. I groggily recorded a video, but my phone's microphone near the bed didn't capture it well. The actual sound is about one to two times louder than what's in the video. The room also didn't provide earplugs, which is quite unbearable – I'm deducting 70 points for this. There were noticeable marks on the room walls and the bathroom floor, so I'm taking off another 50 points. The carpet is old and somewhat damaged, and the room looks dingy. For a room that costs over 1500 per night, this warrants another 60-point deduction. So, this is a hotel with overly distinct pros and cons.
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Price per night from:PLN 572
Posted on Jul 12, 2026
GudongxiaojieThe hotel lobby is on the 22nd floor, and breakfast is also served there. There's a lovely little courtyard, which is very pleasant, and the breakfast selection is really extensive. The rooms are incredibly spacious and come with a kitchen and utensils. Highly recommended!
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Price per night from:PLN 1,393
Posted on Dec 28, 2025
lymaRoom and bed were very comfortable, immaculately clean and modern. 2 mins walk from train station, if you need lift access to train then a 6 mins walk, we had a stroller.
Breakfast was a bit of a zoo, we went during Christmas, very busy! But tables were spacious so even though there were so many people you don’t feel cramped. Good variety of food selection. We had dinner at the Japanese teppanyaki restaurant. Delicious, especially the tuna salad.
I found the lobby staff a little lack of personality, at check in, no mentioning of where breakfast will be, what time check out is. Just checked you in and that’s it, no personal notes in the room. When I expressed I’ve lost my phone at the shop in Tokyo, no sign of empathy (it was a western male staff) no gesture of helpfulness, very cold and robotic. This goes for concierge also, he is an older western gentleman, he needs to use Google translate also which is frustrating cause I could do exactly the same research with Google translate.
Overall, hardware is solid, need to fine tune the staff, sprinkle a little bit of personality in them.
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Price per night from:PLN 1,056
Posted on Jun 12, 2026
Guest UserGetting to the hotel from Shinagawa was super easy, there's a direct bus. Plus, the hotel is really close to the subway station – you can even see the Yurikamome Line platform right from your room. The best part, though, was going to Disney! The hotel has a direct shuttle that takes you right to the park entrance. You just need to book your morning departure and evening return the day before, which is incredibly convenient!
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Price per night from:PLN 527
Posted on Jun 7, 2026
HueminThe room is spacious and good location. Takes 7-8 mins walk to Toyoko Station. There’s supermarket and some restaurants linked to the hotel so it’s quite convenient. Hotel staff are friendly and helpful. Free shuttle bus to Disneyland. The most important is direct bus from hotel lobby to narita airport, hassle free from carrying luggage to subway station.
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Price per night from:PLN 196
Posted on Oct 8, 2023
LazgolfWe booked Park Hyatt very last minute due to issue with our original hotel that we booked in Tokyo. We travelled with a 3 & 4 years old and the hotel was amazing. The playground across the hotel is a big plus. From the moment we arrived the staff made us feel very welcome and the process was very seamlessly. We left the first hotel fairly early and knew we couldn't get into the room but our plan was to go through Shinjuku and knew we wouldn't be back until later that day. The hotel lobby is on the 41st floor, you can see the entire city view and at night the sight is amazing.
The hotel location is about a 15min walk to Shinjuku station which is not bad and there is a shuttle that runs every 30min as well. Concierge was very helpful with everything during our stay.
Breakfast service was professional and efficient. The staff were very friendly with kids and not snobbish at all. The hotel is an iconic place, most of the time we took a taxi or delivery they know the hotel by name.
I highly recommend anyone that would like to pamper themselves in Tokyo. The hotel is a bit dated by the upkeep of the hotel is very good. Only thing that was a bit annoying was the light switches since it's not modern you can't control some lights individually.
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Price per night from:PLN 2,493