Tokyo Hotels with Breakfast

The room was too small, and so was the bathroom. Breakfast was pretty good though, with a good variety of options and coffee available all day. The location is very close to the train station, but the surrounding area is just average.

I had a wonderful stay at this hotel and was genuinely impressed by every aspect of the experience. The cleanliness was exceptional—everything from the room to the common areas was spotless and very well maintained. The room itself was spacious and comfortable, providing more than enough space to relax after a long day. The location is another major highlight. It is very convenient and well-situated, making it easy to access nearby attractions, transportation, and restaurants. This made my stay even more enjoyable and stress-free. The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help with a warm and professional attitude. Their hospitality truly made a difference. The food was also delicious, with a great variety of options and excellent quality. Every meal I had was satisfying and enjoyable. Overall, I am extremely satisfied with my experience and would highly recommend this hotel to anyone looking for comfort, convenience, and excellent service.

• located at the furthest exit from the Ikebukuro train station. have to walk about 10-15 minutes to get to the Yamanote line. the surrounding is also filled with a lot of sus shops, with girls standing around at night holding papers and shouting at men. if you’re a female they won’t bother you but if you’re a guy stay safe.  • at night can hear some shouting from the street as well.  • good; have Refa hair dryer, hair wash etc. there’s also a laundry machine, microwave, etc. which was really nice. • space wise, I think that it is very spacious especially for a solo traveller with only one luggage but if you have two, there might not be enough space for you to open your luggage.

My overall experience with this stay was quite complex, feeling more like a test of service management capabilities. On the first day, the room cleaning quality was noticeably below expectations. The wash area, countertop details, and some amenities weren't clean enough, and the bedding wasn't tidied properly. From a housekeeping management perspective, this felt more like a failure in process execution rather than an isolated incident, and it definitely affected my first impression. However, after I raised the issue, the hotel's recovery actions were prompt. In the following days, the room cleaning was significantly more standardized, with noticeable improvements in detail. This indicates that the hotel is capable of good service, but the initial day's execution standards simply weren't met. In contrast, Trip.com's service experience during this incident left a deeper impression. The customer service proactively followed up, communicated efficiently, and handled the situation professionally. They were able to push for problem resolution from a customer experience perspective, demonstrating a mature platform service system. This level of after-sales responsiveness is quite high among current online travel platforms. Overall Rating: The hotel's hardware and positioning are fine, but there's room for improvement in service consistency, especially regarding the first-day delivery standards of housekeeping management. Trip.com's coordination and service performance in this incident, on the other hand, highlighted the professional value of their platform.

Though small, this hotel has everything you need. Its Ginza location is incredibly convenient, perfect for shopping or quickly getting to Narita Airport via the expressway. What truly impressed me is how many features are packed into such a compact space. They have a coin-operated laundry and a large public bath. The room, which I'd estimate at about 20 square meters, even managed to fit bunk beds (1.2m/1.5m), making it very family-friendly. A minor point is that since the hotel is directly above the subway, you occasionally feel vibrations as trains pass. This led to a funny moment when an actual earthquake hit at night, and I initially thought it was just another train going by!

Cleaning is chargeable at 1.5k yen per clean. Otherwise no cleaning whatsoever - but they do give you new towels and a trash bag daily (hung on your door knob). Breakfast is pretty cute and homely - I liked it when I tried it at a different province, so I rebooked dormy inn. They have a luggage scale at level 2, so very convenient if you have been shopping like crazy. The shopping street around the area is pretty interesting, and I love uneo park. However, some pretty strange stuff during my stay: 1. They insisted on entering my room for an ”inspection” but didn't specify why. When I called to ask, they said it was a bedframe inspection. As a solo female traveler my preference is not to let random people into my room, especially if they're not going to clean after these external people enter, but reception said they couldn't wait until my stay was over a few days later. When I came back to the room, my blanket was shifted and untucked entirely from one side, and my electronics were moved around. 2. A bug appeared on my sink mirror, so I gave feedback to the hotel staff as mini bugs means there's more bugs, and suggested that they fumigate. They said ”oh... sorry” suddenly all proceeded to look away from me and pretend I didn't exist, which was super weird treatment, and very rude lol. I didn't even ask them to change my room, the point is that these bugs are likely to have infestations, and if I came back in another trip to this hotel, I would not like to see more. They didn't even bother asking me what floor I was on, so 100% they don't seem to have any intention of dealing with this. Very weird and poor behaviour - I think it was too much to expect Onyado Nono service in Dormy Inn, so I don't think I will come back.

Pros: 1. The overall design is quite appealing. Cons: 1. The 15 sqm room is incredibly small. Don't believe for a second that this room type can accommodate two people! If there are two of you, you'd need at least 20 sqm, and I doubt this 15 sqm room is even truly 15 sqm. 2. The hotel has an absurdly small number of power outlets. There are no outlets by the bed at all! This is a terrible design. You can only charge devices by the TV. The room only has two charging outlets in total – one in the bathroom and one by the TV! How are two people supposed to charge their devices? 3. The hotel entrance is also very small. Across the street, Koko has sofas and other seating areas, but this hotel only has a few outdoor stools.

While this hotel has a convenient location, the experience was ruined by a lack of basic hospitality and very cramped quarters. The room was so small it was difficult to even open two large suitcases. More disappointing, however, was the staff’s attitude. Everything is followed strictly 'by the book' with zero flexibility. I was told a late check-out would be charged by the hour, and even a simple request for a complimentary bottle of water was flatly denied. The staff were condescending and never offered a smile, making for a very unwelcoming environment. A small gesture like a bottle of water costs almost nothing but earns customer loyalty; unfortunately, this hotel chooses rigid rules over guest satisfaction. I would not recommend staying here.

Before my arrival, I had to change my reservation due to a personal matter, and the staff were incredibly kind and helpful in processing it. I was also very pleased that they assigned me a good bed upon check-in. The only minor drawback was that the lockers weren't on the same floor, unlike at the Ningyocho branch, which was a bit inconvenient. Other than that, everything else was satisfactory.

Hotel is easy to find but a little bit small. Staff is nice and friendly. They can help me to solve the problem. Thank you.