Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 1, 2026
Guest UserThe room was too small, and so was the bathroom. Breakfast was pretty good though, with a good variety of options and coffee available all day. The location is very close to the train station, but the surrounding area is just average.
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Price per night from:PLN 201
Posted on Jun 16, 2026
shzhkazhI was very satisfied and stayed here again on my trip to Tokyo. The breakfast was delicious, the transportation was very convenient, the staff service was excellent, and I slept comfortably. Suidobashi Station is right outside, and Tokyo Dome is behind it, which is great for shopping. It's really convenient to go anywhere from here. I highly recommend staying here when you come to Tokyo.
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Price per night from:PLN 152
Posted on Apr 7, 2026
Jacky
My overall experience with this stay was quite complex, feeling more like a test of service management capabilities.
On the first day, the room cleaning quality was noticeably below expectations. The wash area, countertop details, and some amenities weren't clean enough, and the bedding wasn't tidied properly. From a housekeeping management perspective, this felt more like a failure in process execution rather than an isolated incident, and it definitely affected my first impression.
However, after I raised the issue, the hotel's recovery actions were prompt. In the following days, the room cleaning was significantly more standardized, with noticeable improvements in detail. This indicates that the hotel is capable of good service, but the initial day's execution standards simply weren't met.
In contrast, Trip.com's service experience during this incident left a deeper impression. The customer service proactively followed up, communicated efficiently, and handled the situation professionally. They were able to push for problem resolution from a customer experience perspective, demonstrating a mature platform service system. This level of after-sales responsiveness is quite high among current online travel platforms.
Overall Rating:
The hotel's hardware and positioning are fine, but there's room for improvement in service consistency, especially regarding the first-day delivery standards of housekeeping management. Trip.com's coordination and service performance in this incident, on the other hand, highlighted the professional value of their platform.
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Price per night from:PLN 2,789
Posted on Mar 5, 2026
Guest User
• located at the furthest exit from the Ikebukuro train station. have to walk about 10-15 minutes to get to the Yamanote line. the surrounding is also filled with a lot of sus shops, with girls standing around at night holding papers and shouting at men. if you’re a female they won’t bother you but if you’re a guy stay safe.
• at night can hear some shouting from the street as well.
• good; have Refa hair dryer, hair wash etc. there’s also a laundry machine, microwave, etc. which was really nice.
• space wise, I think that it is very spacious especially for a solo traveller with only one luggage but if you have two, there might not be enough space for you to open your luggage.
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Price per night from:PLN 265
Posted on May 4, 2026
Guest User
Though small, this hotel has everything you need. Its Ginza location is incredibly convenient, perfect for shopping or quickly getting to Narita Airport via the expressway.
What truly impressed me is how many features are packed into such a compact space. They have a coin-operated laundry and a large public bath. The room, which I'd estimate at about 20 square meters, even managed to fit bunk beds (1.2m/1.5m), making it very family-friendly.
A minor point is that since the hotel is directly above the subway, you occasionally feel vibrations as trains pass. This led to a funny moment when an actual earthquake hit at night, and I initially thought it was just another train going by!
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Price per night from:PLN 255
Posted on Apr 17, 2026
Guest User
The hotel is in an excellent location, conveniently situated near Ueno station and a nearby subway station, making travel around the city very easy. One of the highlights of the stay was the thoughtful amenities. The hotel offers an onsen, complimentary soba in the evening, and jelly desserts, which added a nice touch to the overall experience. The breakfast was especially impressive-delicious and well worth the price. The room size(around14square meters) was impact but comfortable, suitable for 2 people. Additional blankets can be requested at the front desk if needed. The staff were friendly, always smiling, and very throughout the stay. Overall, I was very impressed with the hotel and had a great experience. The downside was the elevator, which can be slow and crowded during peaking times. However, if you’re staying on a lower floor, using the stairs is a convenient alternative.
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Price per night from:PLN 355
Posted on Apr 27, 2026|Single
XiaobaituaimiThe hotel is very close to Ginza, just a 350-meter walk around the corner to Matsuya Department Store. The room was indeed very small, but it had a feminine style. There's a coffee machine in the room, and they provide two bottles of mineral water daily. Breakfast is a Western-style semi-buffet; the presentation is beautiful, and the taste is pretty good, though I personally prefer Japanese breakfast. It's about a 600-meter walk from JR Yurakucho Station to the hotel. It's not convenient with luggage, so a taxi costs around 500 yen for the minimum fare.
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Price per night from:PLN 246
Posted on May 12, 2026
Joyful TravellerWhile this hotel has a convenient location, the experience was ruined by a lack of basic hospitality and very cramped quarters. The room was so small it was difficult to even open two large suitcases. More disappointing, however, was the staff’s attitude. Everything is followed strictly 'by the book' with zero flexibility. I was told a late check-out would be charged by the hour, and even a simple request for a complimentary bottle of water was flatly denied. The staff were condescending and never offered a smile, making for a very unwelcoming environment. A small gesture like a bottle of water costs almost nothing but earns customer loyalty; unfortunately, this hotel chooses rigid rules over guest satisfaction. I would not recommend staying here.
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Price per night from:PLN 294
Posted on Jun 10, 2026
洁凌The room was quite spacious, I felt, and I had a very comfortable stay. It's just a bit far from the station, about a 10-minute walk.
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Price per night from:PLN 242
Posted on Nov 18, 2025
Guest User
Hotel is easy to find but a little bit small. Staff is nice and friendly. They can help me to solve the problem. Thank you.
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Price per night from:PLN 141