"Because it is a newly opened hotel, the sanitary facilities and environment are very good! Especially the bedding is very comfortable! It's a little far away from the Furniture Expo City, but it doesn't affect my liking for it at all because its service is very good and can basically meet your requirements. The gym and laundry room are fully equipped. Five-star recommendation."
"Near the exhibition center, it is particularly convenient. The new hotel is clean, there is no taste, the service is very thoughtful, the facilities are very comprehensive. The room is intelligent with a refrigerator, the breakfast is very rich, the bed in the standard room is 1 meter 35 very spacious, really good next time I come to see the goods. Come here."
"Decent hotel for a few nights’ stay in town. Breakfast spread is enough considering the scale and food is not bad. Water pressure for the showers could be better though.
Receptionist’s service was excellent in handling enquiries. Person handling my check-in was Pao Pao Tang (泡泡糖)and she accommodated the rooms well and helped sorted out other issues during my stay."
435 reviews
8.3/10
1 night
From 22,516 KZT
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"A new hotel with a nice environment and complete facilities. The service staff has a very good attitude and the bed is very comfortable. Although the hotel's breakfast does not have many varieties, it tastes very good and has freshly ground coffee☕️! The hotel has a large parking lot, which is very convenient!"
"Two big and one small hot spring tickets: The hot spring is really bad. It is very small. It will be frozen to death when you enter the dressing room. After changing your clothes, you will see a lot of uncles and aunts. In each different big pool, there is no staff management.
Facilities: Hotel facilities are good, there is a private soup in the house. Breakfast is an ordinary box lunch. We have two large and one small rooms, but there is no child for breakfast.
Hygienic: Very good, plenty of sunshine
Environment: very quiet, very warm
Service: thoughtful, very meticulous"
"The room facilities are very good, and the new decoration does not have a strong smell. The air conditioner cannot be used. I hope your hotel will solve it quickly, after all, the weather is getting hotter and hotter... As for the front desk service's suggestion to open the window to cool down, it is better not to suggest it in the future. If mosquitoes, rats, and ants come in and bite the guests, it is also asking for trouble, let alone thieves, so don't suggest it like this... As for the service and facilities, I gave it four stars because the glass of the hotel door was wiped too clean... There is no sign yet, and the linen delivery car just blocked the main door. When I went out, I hit the glass, which was so painful... My head was stunned... My nose bridge was a little painful later, and my lips were also broken. I was sitting next to it at the time. The lobby service staff also came to ask, but they didn't get close. They asked from a distance... Actually, there is really no need to worry about anything. It is okay to come over and ask. Why stay so far away? I feel really uncomfortable, but as long as the person is fine, I will not hold the hotel responsible. But I really want to talk about this matter. I hope the hotel can take measures to prevent similar things from happening again. If it happens again, what if you encounter unreasonable guests... Haha..."
"The service attitude is good, the room is clean and comfortable, the hotel staff is very welcoming, and the check-in and check-out procedures are smooth. The room was clean and tidy, the bed was comfortable and the overall experience was great. Convenient transportation, there are many restaurants and shops around, it is very convenient to travel. The breakfast is rich in variety, tastes good, the buffet breakfast is varied, both Chinese and Western, the ingredients are fresh and the taste is very good. The service staff is also very intimate and recommend trying. The price is reasonable, the facilities are complete, highly recommended!"
"The hotel has free parking, there are many places to eat around, it is very convenient, it is really cost-effective, the facilities are complete, and they are very new, the room is very quiet, and the sound insulation effect is good. Wi-Fi is fast. Very satisfied with a stay experience. The room aunt was very clean, the service was very good, the bed was very comfortable, I liked it, recommended, such a good hotel."
The room was not clean, the air conditioner was not hot and the cold wind was blowing and the TV had no signal. In short, I was not satisfied with the stay.
GGuest UserI am used to good reviews.
The front desk was very considerate. When I checked in, I was informed in advance that they had received a group of tour groups. Only the side of the twin room facing the road was left, and the sound insulation was not very good. I didn't expect the sound insulation to be so bad. Since I went to bed late, I heard the sound of the next room for the first time... It seems that there are many trucks here, so people with light sleep should pay attention.
Except for the poor sound insulation, I am quite satisfied with everything else. The room is very large, and there are extra tables, chairs, and sofas. I am very satisfied. The space for taking a shower is very large.
FFahreddin E.Hotel staff are very caring and hardworking. It's nice that no carpet was used. There is no problem of bad appearance or odor caused by bacteria.
ZZhuhuayuThe hotel is not far from the pedestrian street. Parking is available in the small courtyard behind the hotel, but there are not many parking spaces. We can park four cars. We are parked in front of the hotel doorstep. It does not affect the road vehicle traffic. The reception lady said that you can stop without fines. The lady is very warm and friendly. There are three cute kittens in the reception hall. It is very convenient to have an elevator upstairs. The room is hygienic. We have brought a pet puppy. We are very friendly to pets and do not charge pet management fees. This is great!
JJuanzidekuailelvxingI always stay at this hotel. The location is very good and convenient to go everywhere. The parking lot is very large and you can park anywhere. This time the front desk gave me a newly renovated room. The bed was very comfortable. The front desk staff was nice and the service was great. Thumbs up 👍
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