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This hotel was our most expensive but most disappointing. Both nights (different rooms) were very noisy til the early hours of the morning. Although I had requested vegan options for breakfast there was only tomatoes & lettuce as savoury options. I asked on the first day for something the next but still no change. We also requested twin beds but on the first night had a double bed. On the positive side most staff were very good particularly Confort on reception.

The hotel is generally satisfactory. The area is quite prosperous and there are many shops where you can go out for a walk. It is about a 5-minute walk from the train station. The front desk service is very good and the front desk lady is very enthusiastic.

The hotel is new and parking is convenient.

What a pleasant surprise place to stay in. The staff was really friendly and helpful. It is great location for restaurants and shopping and close enough to the train station and the airport. My favourite part was the beautiful presentation of the breakfast. Grazie mile I will be back!

Convenient location, safe area, although the hotel has a sense of history, but the facilities are complete, breakfast is full! Good choice!

Facilities: The facilities are very new, with switches for delay lighting and extinguishing functions. The heating in the public area and the room is very sufficient, and a single coat can be fully opened in the room. Hygienic: The room was cleaned very clean and very satisfied Environment: The location is very good, very close to the top of the mountain, not far from the core of the old city in the upper city. Service: The front desk and restaurant brother are very good, very humorous and talkative

Quiet, comfortable and warm

Great place, great location. Right next to the main plaza. Beautiful room and very nice service.

A good hotel overall, small and beautiful type. Originally, I thought I would land in a remote mountain area with a low-cost airline, but I didn't expect to find a niche tourist attraction by accident. We took Line 1 from Bergamo Airport and arrived at the bus stop near the hotel in about 15 minutes and walked for 12 minutes. When I arrived late at night, the front desk brother was very enthusiastic and actively introduced facilities such as breakfast/spa. The room is more spacious than expected, especially the bathroom! The air conditioner is very easy to use, and all the facilities are very, very clean, it is worth recommending~ Breakfast is very pleasant, 7-10 point supply, not rich but sausage/bacon/scrambled eggs/can be glorified/coffee, especially you can listen to the bells in the garden to eat, take pictures very well. There are many small shops near the hotel, the price is different, 15-1000 Europe has, I am very happy to find good-looking clothes. There is also a delicious pizza at the door, the price is fair and relatively hygienic. I had breakfast the next day, took the cable car up the mountain after storing my luggage, the scenery was good, there was a magnificent cathedral. Overall Bergamo is really worth a visit!