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Courtyard by Marriott Bogota Airport
4.4/5112 Reviews

Courtyard by Marriott Bogota Airport

Bogota|2.79km from cc Hayuelos door 2
Let me start with the positives: As Bogota’s airport is the major hub for domestic flights in Colombia, we spent 4 nights at the Courtyard. It’s very conveniently located in almost a walking distance from the airport and have a good shuttle service. As you can expect from Courtyard by Marriott (I am a platinum member) rooms are nice and the restaurant was good. Stuff were friendly. I would have rated it at 4 stars but… We wanted to get to Zipaquira Salt Cathedral (Catedral de Sal) and asked the receptionist’s help. They communicated with the transportation services they use (GERF) and gave us a quote of 220,000 COP for a minivan. Yet, on the night before travel they have told us the price is actually 379,000 COP. They have admitted they have made a mistake and the manager even suggested to compensate us with dinner for the honest mistake. I showed him the lonely planet book showing an estimated price of up to 160,000 COP for a taxi to Zipaquira which includes 2.5 hours wait at the Salt Cathedral. He mentioned their transportation services (GERF) includes a wait of up to 5 hours which would allow us enough time to visit the Cathedral and enjoy the city. We have accepted the offer and thought it was a real nice gesture from the manager to compensate us. After we have finished the visit to the Cathedral which took us about 2 hours, we have decided that instead of staying at the city we would prefer to go to Monserrat which is just a short detour from the way back to the hotel. We have asked the driver if we can spend the rest of the wait time on Monserrat instead and he acknowledged it. We spent about 2.5 hours to visit Monserrat. When we arrived back in the hotel the driver asked for 535,000 COP claiming the agreed total travel time they have committed was 5 hours, not the wait time as communicated and agreed by us. Given the trip to Zipaquira is about 2 hours each way that obviously doesn’t make sense as it means it allows only 1 hour at the Salt Cathedral and no time at the city. It means they have known we would need to pay much more. We have discussed it with the hotel reception and asked to talk with the manager who was not at the hotel but they were unable to resolve the issue. We have reluctantly paid the difference but felt we were cheated (…and paid almost 3 times a regular taxi service we could have ordered). Must admit the hotel gave us the dinner for free as promised but in 2 weeks of traveling in Colombia using hotels to arrange our transportations it was the only incident we have faced. Bottom line - good hotel but we felt cheated which ruined our experience. Suggest NOT to use their transportation services (GERF - see picture attached) or at a minimum be very specific and put the terms in writing to avoid such bad feelings and experience.

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Top rated hotels in Bogota

Searching for hotels near cc Hayuelos door 2? Compare room rates and reviews to find your ideal stay.
City Express Junior by Marriott Bogota Aeropuerto
4.2/5106 Reviews
Location is the only way from the airport to the city, the service facilities are very good. The only drawback is that the hotel is located in the suburbs, so there are fewer surrounding facilities, such as no place to buy a local mobile phone card
Hilton Garden Inn Bogota Airport
4.2/546 Reviews
This hotel and staff were the most kind, courteous, helpful, clean and family oriented - I mean they make you feel like family! I have spent many nights in hotels because of my line of business in real estate and I have NEVER loved a hotel experience like my ten days at this hotel. I never write reviews, good or bad. You cannot go wrong here. Tourists will understand when I say that feeling safe is a must, especially in another country. In the room there was a personalized safe to keep your valuables secure and the staff NEVER enter your room unless directed by guests. The rooms are spotless and fresh smelling, the staff is the hardest working, going beyond with every request - completely and always. This hotel was also the cleanest and best stocked with any amenity needed. My partner and I enjoyed the sanitized saunas, jacuzzis and gym - permitting us to create special long lasting memories! Come to Bogota and stay at this hotel; you will thank me. <3 We hope to stay here again, very soon. Special thanks and regards to Karen, Juan Carlos, Diego (all amazing hotel staff) and Orlando (our hotel shuttle driver). You are the best (you killed it) and we thank you from the bottom of our hearts! Siempre tuyo ~Patti xoxoxoxoxo
Hotel Los Balcones
3.8/54 Reviews
The check in was smooth despite arrival latte at night. The 2 receptionists on night duty were very kind and efficient. As a foreigner, I didn't need to pay the 19% VAT for accommodation. The bus stop is right in front of the hotel and I took 577/927 bus from and to airport taking only 20 minutes. The room was basic but clean. Hot shower was good. My room was furthest on the floor, so wifi was weak in room. Overall, Hotel Los Balcones is at least very good as a transit hotel.
Hotel Casa Huesped Kiwi
3.6/526 Reviews
Horrible customer service from the moment I got to the hotel the cleaning lady told me I wasn’t really welcome with my dog even though I spoke with the admin over the phone before making the reservation…. The admin offered me an early check in since I got to Bogota early however when I got there the room wasn’t ready either. Then they tried to charge me $90 for my pet for which at that point I decided to cancel. The app wouldn’t let me so when I spoke to the admin he said he will do it on his end and mark it as a now show. Next day he didn’t so I contact him again for which his response was: this is not my responsibility it’s yours and I’m not going to do this for you! A man of no integrity ofcourse and the owner over the phone was also very rude By the way but that’s another story. I think this hotel used to have good reviews but by all means avoid it!
Ayenda 1069 Alfay
3.7/56 Reviews
That’s clean and comfortable hotel here.it’s better tif the bath has hot water.
Hampton by Hilton Bogota Airport
4.3/5108 Reviews
I used some of my points to book two nights here and it was an amazing experience, great view, convenient location, amazing food and the shuttle to the airport was a plus. I loved the experience and I would stay there again if possible

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Bogota Travel Guide

Book your hotel on Trip.com for an amazing travel experience. If you want to stay at the best hotel in Bogota, Trip.com is here to help! Located in Colombia, Bogota is a well-known and vibrant city. Bogota is a city with tons of tourist attractions. You'll never want to leave!

Every day, travelers worldwide arrive at El Dorado International Airport to start their vacations and business trips in Bogota.

There are 657 hotels in Bogota on Trip.com, including luxury, boutique, and budget hotels. As a popular tourist city, Bogota has many renowned chain hotels. In Bogota, chain hotels such as Sofitel are one of the top choices among travelers. Sofitel is the top choice of many travelers in Bogota. Hotel Bogota Plaza Summit is one of the most popular hotels in Bogota. Many tourists also stay at Hotel 84 DC.

There are quite a few famous attractions in downtown Bogota, such as Park 93. You can choose attractions in Bogota that are perfect for a weekend getaway, such as Botero Museum, Parque Tercer Milenio. The most popular attractions for tourists in Bogota are Avenida Jimenez, Octava, Salitre Magico.

Average Temperature

• January to March: 17.1°C during the day, 11.37°C at night

• April to June: 16.98°C during the day, 12.08°C at night

• July to September: 16.38°C during the day, 11.42°C at night

• October to December: 16.93°C during the day, 11.47°C at night

Average seasonal Rainfall

• Spring: 69.67 cm

• Summer: 103.0 cm

• Autumn: 50.0 cm

• Winter: 115.0 cm

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