Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
1256 reviews
8.8/10
1 night
From PLN 107
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9.2/10
Great
GGuest UserRequested for a higher floor away from the bar but got a room on the 6th floor, just right above the bar on the 3rd floor. Rooms are not sound proof so we could hear the bar playing music till midnight plus we can hear sounds from the other room when walking in the corridor. On our last day we decided to have the hotel breakfast and the live meat grilling station started producing a lot of smoke, making the entire hotel lobby choked up with smoke due to poor ventilation. Had to shift outdoors to continue our meal. Location is also far from most attractions but it was not much of a problem since grab rides are easily available an affordable.
SSumi BeenThe hotel is clean and comfortable. I really enjoyed my stay here. The lobby is very bright and spacious. There is also an Indomaret just around a 2-minute walk from the hotel, which is very convenient. Even though there are not many food places or restaurants nearby, it was not a problem for us since we were using a motorbike.
KKenny Noel LimHotel crew service and amenities were great! Not much around the hotel, but nothing a Grab can’t fix. Breakfast spread was amazing. Room and pool has great views. There’s also a supermarket right across the hotel lobby where the prices are marked up a fair bit, but convenient if you need anything quickly.
The rooftop bar had a great ambience, however, it can get a little noisy from the traffic - probably due to the hotel’s proximity to the road and also infrastructure.
But overall great stay!
GGuest UserValue for money stay. Daily necessities provided. Near eateries and shopping districts and ferry terminals. Daily breakfast buffets more on Chinese cuisines. Friendly and helpful staffs made the stay very pleasant. Will definitely book again when next trip to Batam.
DDenis M LWhenever I am in batam I have always booked Aston group as it's trustworthy.
This time , I decided to try Aston residence due to the balcony and the mini kitchen.
For me personally, the room seems a bit worn out rather than the hotel rooms itself . Water heater in my room was on and off and I couldn't get any hot water . Hot water was on for 3mins and it turned cold after. Hopefully the Management can look into it. Overall, service and accessibility to the nearby mall were convenient!
CChengzhen YuRecently stayed at Montigo with my family as it was my boy’s birthday celebration, and wanted to share our experience.
Upon check-in, there was some issue between their system and my booking through the app, which took more than 30 minutes to resolve. Luckily the place wasn’t crowded, and my kids didn’t get bored while waiting.
One thing I liked was the baggage delivery service from place to place. Requests can be made through WhatsApp and their response was pretty fast, which made things quite convenient.
Currently, one of the restaurants is under renovation, so we had lunch at Tiigo. Personally, I didn’t really enjoy the food, but I have to give credit to the view — that was easily a 10/10.
As for the room, we had some issues with the bathroom design/drainage. Water in the bathing area didn’t drain properly and would get trapped at one side of the bathroom. The bathtub water would also flow into the toilet area, making the whole floor wet, especially when my kids were playing in the bathtub.
It became quite slippery and my kids actually took turns falling in the bathroom, which was a little concerning from a safety perspective.
On the positive side, because it was my boy’s birthday celebration, they were very thoughtful and kind enough to prepare birthday decorations and a cake for him, which was a really nice touch and made the experience feel special.
Overall, despite a few areas that could be improved, especially the bathroom setup in our room, we still enjoyed the stay and appreciated their service. I would still come back again, but probably not choose the same room.
EEnderrThe biggest issue was the constant stream of ants. Even though they were tiny, it was quite off-putting. I had my laptop on the desk, then moved it to the bed, and at least four ants were crawling on it. The beachfront villa was decent, but it faced west, so no sunrise views. The shuttle service was on-call and very prompt, but the location is quite remote. In the evenings, it's hard to get around, even with Grab, unless you're eating at the hotel. If you're looking to just stay put, it's a good choice. However, I enjoy having some barbecue at night, so two nights here was enough for me.
GGuest UserHi Joices, my reviews , is this good for all ?
I recently stayed at AP Premier Hotel and I must say the experience was truly outstanding. The main reason I continue choosing this hotel is because of the exceptional customer service provided by the staff. A special appreciation to Joices, Wani, Alin, Yani, and Salsa for their warmth, professionalism, and attentiveness throughout my stay. They consistently went above and beyond to ensure I was comfortable and well taken care of.
The hotel facilities and environment perfectly suited all my needs, making the stay both relaxing and enjoyable. Beyond the names mentioned, every member of the team — from room service, housekeeping, welcoming staff, to the drivers — shared one common objective: putting the customer first. Their teamwork, dedication, and genuine hospitality are truly commendable.
I would also like to sincerely thank the hotel management for employing and nurturing such excellent staff. It clearly reflects the hotel’s high standards and commitment towards customer satisfaction. Great work to the entire AP Premier team — keep up the excellent service!
AAnonymous UserGood location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
KKirvyI had a truly wonderful stay at Grand Eska Hotel Batam! The food was absolutely delicious be it the breakfast or the weekly Saturday BBQ and the hotel had such a vibrant atmosphere with events that made the experience even more enjoyable.
A special shoutout to Felix! Who went above and beyond throughout our stay. From recommending great dinner spots to even assisting us with purchasing gifts, his thoughtful service really made us feel well taken care of. It’s rare to meet someone so dedicated and genuine—thank you, Felix!
What stood out most was the warm hospitality from every staff member we encountered. No matter where you go in the hotel, you’re always greeted with a bright smile that makes you feel at home.
Overall, I couldn’t have asked for a better experience. Highly recommend Grand Eska Hotel Batam for anyone visiting Batam—you’ll be well fed, well cared for, and leave with a big smile.
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