Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 22, 2026|Side By Side Room
Guest UserWhen in Manila, I mostly took taxis and didn't really try public transport. My only concern was that the area felt a bit sketchy at night. There's a Starbucks right downstairs, and if you walk two blocks to the left and then turn right, you'll find a large shopping mall. The room was average but had good air conditioning and hot water. As for the soundproofing and AC noise that others mentioned, I personally didn't find them to be a big issue. For the price of just over 200, it's really good value for money.
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Price per night from:£52
Posted on Apr 7, 2026|Superior Room - 1 Bed
Guest UserI recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience.
First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression.
On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered.
The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to.
On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel.
I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.
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Price per night from:£26
Posted on Jun 18, 2026
Guest Userwe booked this trip to celebrate my 18th birthday, me and my friends enjoyed the amenities, the room was cold enough to keep the cupcakes in shape even if there was a refrigerator ( it was cold to the point na parang hotdog kami sa freezer 😆 ) 10/10 overall experience, would definitely book again!
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Price per night from:£40
Posted on Jun 19, 2026
Guest User
Good stay overall. The staff were friendly, and the room was comfortable. Housekeeping could be a bit more thorough, but it did not significantly affect our experience. We would still recommend this hotel and consider staying again.
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Price per night from:£26
Posted on Aug 15, 2026|Studio
Anonymous User“Overall, I had a pleasant and comfortable stay at Eurotel Pedro Gil. The room was clean and comfortable, and the facilities were satisfactory. The staff were accommodating and courteous, and the location was convenient and accessible. I appreciated the good service and would consider staying here again.”
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Price per night from:£16
Posted on Sep 4, 2026|Aqua Room (Small Family Room)
Jezhreel★★★★★
Great stay at Hotel H2O! The room was clean and well-maintained, and my daughter truly enjoyed our whole stay. The staff were very helpful and accommodating. This birthday trip was extra memorable for us, and we hope to come back again soon!
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Price per night from:£33
Posted on Apr 23, 2026|Regency 1
Guest UserEvery time i need to stay in Manila it always goes to Sogo Malate, you've not to worry about parking that's the most important to me.. Well I'm a frugal person😁 i just need a shut eye and a nice hot shower, nothing more. Angel's pizza,BPI & Mc Donalds are just around the corner ..
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Price per night from:£14
Posted on Feb 15, 2026
JOSEPH DE GRACIA OCBA
We had a pleasure of staying at Manila Grand Opera Hotel and was thoroughly impressed. From the moment we arrived, the staff were incredibly welcoming and helpful. My room was spotless and beautifully clean,comfortable and relaxing atmosphere. The hotel's location was perfect for exploring the city, and I especially enjoyed the delicious breakfast spread each morning. I highly recommend this hotel for anyone visiting in Manila and will definitely be back!”
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Price per night from:£21
Posted on May 3, 2026
Anonymous User
The location was good and very convenient. The room itself was decent, but not very clean—especially the windows, which were quite dusty. In our first room, the air conditioner wasn’t working properly so it was too warm, and we had to request a transfer. Thankfully, the second room had a functioning aircon.
However, we noticed several issues during our stay. Some of our companions had problems with their shower not working, and when they were supposed to be transferred, the next room’s aircon also wasn’t cooling properly. There were quite a few inconveniences overall.
The reception staff didn’t seem very accommodating or responsive to concerns. It may have been due to a high volume of guests, but it would have helped if concerns were acknowledged more promptly. The lobby was also quite warm, which made it uncomfortable not just for guests but also for the staff in corporate attire.
The surroundings can be a bit noisy since the location is close to busy areas. Overall, since this was our first time staying here for a nearby event, we appreciated the convenient location and affordability. However, the overall experience was around 6/10. I hope they can improve the room conditions and address maintenance issues moving forward.
We also didn’t get the chance to take photos of the room for reference. I hope improvements can be made, as the place itself has a lot of potential and the location is really good.
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Price per night from:£20
Posted on Oct 9, 2025
Elfii
The hotel has a good location, close to the city center. It looks posh from the outside, but the inside is a bit disappointing. The grounds aren't very clean. The pool was especially dirty. No one wanted to swim in it. The water was full of trash, and it didn't look clean. There was no elevator, so lugging a suitcase up the narrow stairs was quite difficult.
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Price per night from:£11