4-Star Hotels in City of Manila

Great place! This is a boutique hotel that has around 80 rooms. The hotel was originally a bank but was later acquired by the university then turned into a teaching hotel. The view from some areas is beautiful and you can see the walls of Intramuros. Also, if you don’t decide to stay here, at least go to the restaurant on the top floor(Sky Deck). The sunsets are beautiful from there and the food is good.

I had a great stay at 28TND Suites. The room was clean, cozy, and exactly as described. Check-in was smooth even though we arrived late, and the staff were helpful and accommodating. The location is convenient, with easy access to restaurants, shops, and nearby attractions. It was a comfortable and affordable place to stay, and I would definitely book here again. Highly recommended!

The hotel room was clean and spacious. The front desk service was also very attentive. They even helped me retrieve my phone after I left it in the room. This was excellent. However, the only downside was the breakfast. For two consecutive days, the breakfast options were simple, and both times I went down to eat at 9 AM, it felt like I was eating leftovers. It seemed as though the breakfast might be outsourced. This was the only flaw. Overall, a good, standard four-star hotel.

Overall, our stay was pleasant. However, the swimming pool was not operational during our visit due to bad weather. Additionally, the provided slippers were in poor condition, and we had to contact the front desk several times to request replacements. We were also disturbed while sleeping when a staff member knocked on our door claiming we had requested an iron, which we had not.

I chose this hotel to celebrate a special occasion and was genuinely looking forward to the stay. The property itself is beautiful, well-maintained, and offers the quality you would expect from a 4-star hotel. Unfortunately, the service and communication did not meet the same standard. Before my arrival, I submitted a special request and received a response from the hotel with additional information. To avoid any confusion, I even called the hotel to clarify the details. Afterward, I modified my request through the proper channel, assuming it would be reviewed and updated in their system. To my disappointment, the revised request was never acknowledged or acted upon. What is most frustrating is that the hotel had multiple opportunities to review and confirm the updated information, yet it appears that no one checked it. For a 4-star property, attention to guest requests and communication should be a basic expectation, especially when guests are celebrating important occasions. While the facilities are impressive, the lack of attention to detail significantly affected our experience. A beautiful hotel alone is not enough when guest communications are overlooked. This experience left me disappointed and feeling that the hotel fell short of the level of service it advertises. I hope management takes guest requests more seriously and improves its internal communication processes, as this is an area that clearly needs attention.

we booked this trip to celebrate my 18th birthday, me and my friends enjoyed the amenities, the room was cold enough to keep the cupcakes in shape even if there was a refrigerator ( it was cold to the point na parang hotdog kami sa freezer 😆 ) 10/10 overall experience, would definitely book again!

Booking here in trip.com made our trip very satisfying! Everything went so smoothly. I'm very happy that is was a stress free transaction. I also checked the website to compare the pricing, but I saw it was way cheaper to book here. Thank you so much for the splendid stay!

The Grand opera Hotel is very good located near by a metro station to be more flexible to go somewhere else. Bed and room a comfortable and good service. Breakfast is not much dishes to choose and the coffee is not very strong. The hotel personal is very kind and helpful. I can recommend this hotel for short travel.

The location is great, with Koreatown and Robinson Mall nearby, making dining and shopping very convenient. The higher floors offer good views, and laundry dries quickly!

I was so disappointed. The shower host from the bathroom was defective but in fairness it was repaired on the 2nd day midnight. And also no rubber bathroom mat (since the bathroom floor tiles is slippery) . They only produce the mat after my sister a pwd has warned them for any accident that she may incurred the front desk will be responsible. While the water heater is not 24 hours based on their post. Water heater resume on my 3rd day stay. The four treadmills at the gym are also not working it is all under maintenance. In regards i think this hotel needs already a fully renovation.